JPMorgan Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and professional indemnity insures. COMPLETIONmonitor is a unique risk management tool.

This software is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with alerts on JPMorgan’s changes. While utilising the software is not a prerequisite for JPMorgan , demonstrating you can stay up to date with JPMorgan’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces SRA and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for some firms, leads to reduced PII premiums.

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Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from JPMorgan are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, JPMorgan has made 36 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 75.8 days. In total, 18% of the sections of P2 of the UK Finance Lenders’ Handbook for JPMorgan have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
6.14.1a 01/12/2014 CML
contact point if property is not insured in accordance with lender requirement
6.14.1c 01/12/2014 CML
buildings insurance total sum insured calculation
6.14.1d 01/12/2014 CML
maximum excess re building insurance
5.4.5 04/09/2014 CML
Conveyancing Searches: Personal Searches
JPMorgan Chase Bank, N.A. panel lawyers clarification as to whether they accept personal searches and, if yes, the JPMorgan Chase Bank, N.A. requirements
Local Search Indemnity Insurance
10.9 01/12/2010 CML
Mortgage Advance and Certificate of Title
Do JPMorgan Chase Bank, N.A. have a specific contact point if completion is delayed for their conveyancing panel?
12.3.1 01/12/2010 CML
Instalment Mortgages
Do JPMorgan Chase Bank, N.A. have a specific contact point for their approved lawyer for release of retentions/mortgage advance instalments?
17.2.1b 01/12/2010 CML
Evidence of Discharge of Mortgage
Do JPMorgan Chase Bank, N.A. send the discharge via a DS 1 form or direct with the Land Registry?
6.3.1 01/12/2010 CML
Purchase Price
Contact details at JPMorgan Chase Bank, N.A. for conveyancing panel lawyers to used where there are any issues relating to purchase price.
6.6.2 01/12/2010 CML
Buy to Let Conveyancing
Contact details at JPMorgan Chase Bank, N.A. for conveyancing panel lawyers when law firm does not have details of current letting or letting to take place at completion.
7.4 01/12/2010 CML
Occupiers at the Property
Contact details at JPMorgan Chase Bank, N.A. for approved conveyancers if doubts about accuracy of information concerning occupation of the property

Last update 08/04/2020

FAQs for the JPMorgan Solicitor Panel from members of the public

My property lawyer has never been on on the JPMorgan Approved Panel. Is it possible for me to continue with my family solicitor notwithstanding that they are excluded from the JPMorgan panel of approved conveyancing solicitors?
You will need to have a conveyancer complete the legal work required when you take out a JPMorgan mortgage to buy your property. They’ll carry out all the necessary legal checks on the property, make sure that you’re properly registered as the owner and ensure that all the necessary mortgage documentation is in place. You can instruct a conveyancing firm of your choice. However, if the firm selected is not a member of the JPMorgan conveyancing panel additional costs will be incurred as separate legal representation will be required by JPMorgan. Conveyancing panel applications can be submitted, so if your conveyancer has not previously applied for membership they can do so.
We are getting closer to an exchange and my mum and dad having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to make a notification to my lender JPMorgan. I am advised that, being on the JPMorgan conveyancing panel and acting on their behalf he must inform JPMorgan if the balance of the mortgage advance is not just from me. I disclosed to the bank about my parent’s contribution when I applied for the mortgage so is it really necessary for this now to be an issue?
Your lawyer is obliged to check with JPMorgan to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to JPMorgan if you agree, failing which, your lawyer must cease to continue acting.
How up to date is your database of lawyers on the JPMorgan conveyancing panel? Do JPMorgan send you an updated list?
The firms themselves provide us confirmation that they are on the JPMorgan conveyancing panel as opposed to being supplied with a list from JPMorgan directly.
I am considering applying for a JPMorgan mortgage for purchase of a new build (under development) with 65 per cent LTV. Is it compulsory to choose a solicitor on the conveyancing panel for JPMorgan?
There is nothing to stop you using your solicitor but JPMorgan will insist on their interests being represented by a firm on their conveyancing panel. There is greater potential for delays and confusion with two solicitors involved, and it will undoubtedly be more expensive too.
Can I be sure that the solicitor on the JPMorgan panel is any good?
obtaining recommendations is a good starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always suggest that you speak with the lawyer conducting your conveyancing
I have not been happy with the level or service received from my lawyer. Is there a JPMorgan conveyancing panel complaints department or do I complain directly to the law firm?
Complaining to JPMorgan about their conveyancing panel is unlikely to yield much of a response. All solicitors and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

I am due to exchange contracts on my apartment. I had a double glazing fitted in month 2010 but did not receive a FENSA certificate or Building Regulation Certificate. My buyer's mortgage company, JPMorgan are being difficult. The solicitor who is on the JPMorgan conveyancing panel is happy to accept ‘lack of building regulation’ insurance but JPMorgan are insisting on a building regulation certificate. Why do JPMorgan have a conveyancing panel of they don’t accept advice from them?
It is probably the case that JPMorgan have referred the matter to their valuer. The reason why JPMorgan may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.