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JPMorgan Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the JPMorgan Conveyancing Panel?
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How can my firm be reinstated onto the JPMorgan Conveyancing Panel?
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Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk mitigation tool.

This system assists the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with alerts on JPMorgan’s changes. While utilising the tool is not a condition for acceptance on the JPMorgan panel, demonstrating you can remain up to date with JPMorgan’s Handbook requirements is an excellent support to your panel application and, just as importantly, protect your panel standing.

The software generates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by JPMorgan

Lenders frequently change their requirements. The UK Finance Lenders’ Handbook requirements from JPMorgan are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, JPMorgan has made 36 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 75.8 days. In total, 18% of the sections of P2 of the UK Finance Lenders’ Handbook for JPMorgan have been changed since 15/12/2008.

To find out more about lender panel compliance,
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JPMorgan Solicitor Panel Example Support Desk Enquires from members of the public

I am expecting a mortgage with JPMorgan. I hope to enlist the help of a Licensed Conveyancer. Does the JPMorgan Solicitor panel include conveyancers regulated by the CLC
JPMorgan’s conveyancing panel is, like many other lenders represented by the Council or Mortgage Lenders or BSA, open to Licensed Conveyancers regulated by the CLC.
Our solicitor has uncovered a problem with the lease for the apartment we are purchasing. The other side have suggested title insurance as a workaround. We are happy with insurance and will pay for it. Our solicitor has advised that as he is on the JPMorgan conveyancing panel he must be satisfied that the lender is happy with this solution. Who is the client here, us or JPMorgan?
Just because you have a mortgage offer from JPMorgan does not mean to say that the property will be meet their requirements for the purposes of a mortgage. Your lawyer has to ensure that the lease has to comply with the CML Handbook Requirements. You and JPMorgan are the client. These conveyancing instructions must be adhered to by the JPMorgan conveyancing panel who has to balance acting for you and JPMorgan
What tools are available to find a local solicitor on the JPMorgan conveyancing panel? I have a car and am prepared to travel up to 25 miles to meet the conveyancer.
You can use the find a conveyancing panel search on this website. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the JPMorgan solicitor panel.
The firm that just started acting on my purchase in Manchester has suddenly closed. I chose them because I had to have a lawyer on the JPMorgan conveyancing panel and my previous lawyer was not. I gave them a cheque for £150 in advance. What should be my next steps?
If you have an estate agent involved then inform them immediately so that they can let the sellers know that there may be a slight delay due to reasons beyond your control. Hopefully they will be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You should appoint new lawyers that are on the JPMorgan conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new solicitors should be in a position to assist
Hi, thinking about buying a house off my mate. Once we agree a price, what’s the best way to proceed? I plan to obtain a mortgage with JPMorgan. Is it possible to avoid using solicitors to save on the costs? My father said that years ago it was possible to take the documents into the local Land Registry office and they did the rest
If you are getting a mortgage with JPMorgan involved you will need to appoint a solicitor on the JPMorgan conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to JPMorgan. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the JPMorgan conveyancing panel.
Completion of my purchase has taken place with a mortgage from JPMorgan. Conveyancing was a necessary evil but I would like to complain about JPMorgan. Who do I contact should I wish to lodge a complaint?
Most banks and building societies have complaints procedures. Your first point of contact should be one of the JPMorgan branches or the Customer Care Team at JPMorgan head office. In most cases complaints to JPMorgan are sorted out effectively and efficiently. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR with full details of your complaint.
On the whole I have been dissatisfied with the level or service received from my lawyer. Is there a JPMorgan conveyancing panel complaints department or do I complain directly to the law firm?
There is little point in complaining directly to JPMorgan. All solicitors and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

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