JPMorgan Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers. COMPLETIONmonitor is a unique risk management tool.

This system facilitates the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on JPMorgan’s changes. While using COMPLETIONmonitor is not a prerequisite for JPMorgan , demonstrating you can remain up to date with JPMorgan’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, safeguard your panel standing.

The software creates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. It is also simply to use, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by JPMorgan

Lenders frequently change their requirements. The UK Finance Lenders’ Handbook requirements from JPMorgan are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, JPMorgan has made 36 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 75.8 days. In total, 18% of the sections of P2 of the UK Finance Lenders’ Handbook for JPMorgan have been changed since 15/12/2008.

To find out more about lender panel compliance,

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JPMorgan Conveyancing Panel : Questions and Answers from members of the public

For what reasons would a firm of solicitors be removed from the JPMorgan approved conveyancing panel?
According to a recent survey report by the solicitors regulator three quarters of solicitor practices had been removed from a lender panel. The most common reasons in order are :
  1. Low volume of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction
  4. regulatory contact by SRA
  5. accidental removal. We are not aware of the specific or common criteria for removal by JPMorgan
Our grandson is purchasing a new build apartment with a mortgage from JPMorgan. His lawyer has said that there is a delay in completing the ‘Disclosure of Incentive Form’. Who needs to receive the form?
The document is intended to provide information to the main parties involved in the purchase. Therefore, it will be provided to your son’s lawyer who should be on the JPMorgan conveyancing panel as a standard part of the process, and to the surveyor when requested.

The Developer will be required to start the process by downloading the form and completing it.

The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the JPMorgan conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

I have checked your search tool I can't find the lawyer I was hoping to instruct as being on the JPMorgan conveyancing panel. My lawyer has said that they are on the JPMorgan approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the JPMorgan conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the JPMorgan solicitor panel.
I am selling my house. Does my solicitor have to be on the JPMorgan conveyancing panel in order to deal with redeeming my mortgage?
Ordinarily, even if your lawyer is not on the JPMorgan conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
Completion of my purchase has taken place with a mortgage from JPMorgan. Conveyancing was a necessary evil but I would like to complain about JPMorgan. How do I make a complaint?
Almost all lenders have complaints procedures. Your first point of contact should be one of the JPMorgan branches or the Customer Services Team at JPMorgan head office. We understand that complaints to JPMorgan are sorted out effectively and efficiently. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service who will take matters further.
Intending to buy a flat with a mortgage with JPMorgan. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Building Society if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the JPMorgan conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the JPMorgan conveyancing panel
My ex -wife’s name is on the JPMorgan mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the JPMorgan mortgage in order to sell?
As regards the JPMorgan mortgage, it is unusual that your ex-wife’s name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of JPMorgan in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.