Intelligent Finance Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers such as AmTrust. It is a unique risk management tool.

This software facilitates the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with automatic updates on Intelligent Finance’s changes. Notwithstanding that utilising the software is not a condition for acceptance on the Intelligent Finance panel, demonstrating you can stay up to date with Intelligent Finance’s Handbook requirements is a helpful support to your panel application and, more importantly, safeguard your firm’s panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces regulatory and CQS reports, and will increase your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Intelligent Finance

Mortgage companies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Intelligent Finance are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Intelligent Finance has made 221 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 12.4 days. In total, 41% of the sections of P2 of the UK Finance Lenders’ Handbook for Intelligent Finance have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 10/07/2017 CML
New Build Conveyancing
Intelligent Finance approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.7.1 21/11/2016 CML
New Build Conveyancing
Intelligent Finance panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
16.4.1 18/02/2016 CML
Consent to Let
Contact details at Intelligent Finance for consent to let.
16.5.3b 18/02/2016 CML
Deed of Rectification
Where do solicitors and conveyancers send the deed of rectification in relation to Intelligent Finance mortgages ?
17.2.1a 18/02/2016 CML
Redemption Payments
Where do solicitors and conveyancers send the discharge and repayment remittance in relation to Intelligent Finance mortgages ?
5.16.2 18/02/2016 CML
Leasehold Conveyancing : Management Company
Contact details at Intelligent Finance for conveyancing panel lawyers if unable to certify search entry on bankruptcy search does not relate to borrower.
6.13.1 18/02/2016 CML
Conveyancing Searches: Improvement or Repair Grants
Contact details at Intelligent Finance for conveyancing panel lawyers to used where Intelligent Finance needs to be notified where property is affected by improvement/repair grant which will not be discharged.
5.20.3 19/01/2015 CML
Panels PV Solar
Existence of additional requirements set by Intelligent Finance for approved lawyers relating to leases of roof space for solar PV panels, and if so, what they are.
3.1.6 01/12/2014 CML
verification of identity
6.14.1c 01/12/2014 CML
buildings insurance total sum insured calculation

Last update 18/03/2019

Intelligent Finance Conveyancing Panel Recently Asked Questions from members of the public

Am I correct in assuming that the fact that my solicitor is not isted on the Intelligent Finance Conveyancing panel that there is a problem with the quality of the firm’s work?
It would not be wise to jump to that conclusion. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The most common reasons for removal are: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Intelligent Finance.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Intelligent Finance will not agree to this. Why was Intelligent Finance even consulted?
Your lawyer being on the Intelligent Finance conveyancing panel is duty bound to inform Intelligent Finance of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Intelligent Finance then they would have to discontinue acting for you and Intelligent Finance.
Your search tool is useful but there are many lawyers listed near Manchester on the Intelligent Finance conveyancing panel. It would be a lot more helpful if you could recommend a specific firm on the conveyancing panel for Intelligent Finance ?
We do not recommend specific firms as the right firm for you depends on where your priorities lie. For example you may require a local firm with local knowledge or you might be looking for the low cost conveyancing. We recommend that you speak to 3 or 4 lawyers listed before you make your choice..
We're in Wales, First time buyers purchasing with a mortgage (lender is Intelligent Finance , but our lawyer is on the Intelligent Finance conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the Intelligent Finance conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
When it comes to mortgage companies such as Intelligent Finance do lawyers have to be pay a fee to be on the list of approved solicitors?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
I previously instructed online solicitors based in Cardiff who are on the Intelligent Finance solicitor panel. They have just invoiced me a separate fee of £150 for dealing with the Intelligent Finance mortgage. Is this an additional conveyancing fee set by Intelligent Finance?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Intelligent Finance but by your lawyers. Some firms on the Intelligent Finance will charge an ‘acting for lender’ fee and others do not.
I have today made my last payment due on mortgage with Intelligent Finance. I assume I don't need a solicitor on the Intelligent Finance panel to remove the mortgage at the Land Registry. Am I right?
If you have finished paying off your Intelligent Finance mortgage they may send you evidence showing that you have paid it off. Alternatively they may notify the Land Registry directly. The Land Registry need to see this evidence before they will remove the Intelligent Finance mortgage from the register. Intelligent Finance,and any evidence they send you, will determine the action you need to take. In cases where no conveyancer is acting for you and you have paid off your mortgage: but are not moving to another property where the Intelligent Finance has sent the Land Registry the discharge electronically, and the Intelligent Finance has instructed the Land Registry to do so The Land Registry will send you a letter confirming that your Intelligent Finance mortgage has been paid off.