HSBC Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk management tool.

This software assists the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with alerts on HSBC’s changes. Even though using COMPLETIONmonitor is not a condition for being on the HSBC panel, demonstrating you can stay up to date with HSBC’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by HSBC

Mortgage companies often vary their requirements. The BSA instructions from HSBC are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2010, HSBC has made 698 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 3.9 days. In total, 47% of the sections of the BSA Requirements for HSBC have been changed since 26/1/2010.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
1.11a 22/03/2019 CML
General Mortgage Instructions
Contact details at HSBC Bank plc for approved lawyers to obtain mortgage documentation
6.6.4 19/11/2018 CML
Houses in Multipe Occupation
HSBC Bank plc panel conveyancer requirements where the property comes within the definition of a house in multiple occupation
1.11a 10/07/2018 CML
General Mortgage Instructions
Contact details at HSBC Bank plc for approved lawyers to obtain mortgage documentation
6.7.1 10/07/2018 CML
New Build Conveyancing
HSBC Bank plc panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
7.3 02/07/2018 CML
Occupiers at the Property
HSBC Bank plc approved conveyancer requirements for adult occupiers : Do HSBC Bank plc require a consent to mortgage from all occupants aged 17 or over
7.3 29/06/2018 CML
Occupiers at the Property
HSBC Bank plc panel conveyancer requirements for adult occupiers : Do HSBC Bank plc require a consent to mortgage from all occupants aged 17 or over
14.1.5 29/06/2018 CML
Post Completion Conveyancing
Does the HSBC Bank plc need to be sent the original mortgage deed and/or any other original title documents by their approved lawyer ?
4.1 28/06/2018 CML
Mortage valuation
Do HSBC Bank plc arrange for there to be a valuation report and if so, do they provide it to their conveyancing panel lawyers ?
5.5.3b 28/06/2018 CML
Planning Permissions
HSBC Bank plc panel lawyers clarification as to whether they need to send an original/copy of any planning permissions
Lack of Planning Permission Indemnity Insurance
5.5.3d 28/06/2018 CML
Certificates of Lawful Use
HSBC Bank plc approved lawyers clarification as to whether they need to send any certificates of lawful use or development/established use certificates
Lack of Planning Permission Indemnity Insurance

Last update 23/07/2019

Frequently asked questions relating to the HSBC Conveyancing Panel from members of the public

My financial adviser has informed me that I have to pay HSBC fees if I use my own solicitor. How efficient are the HSBC conveyancing panel solicitors? I'm happy to use any solicitor in the country TBH as long as they're good and reasonably priced. Are there any HSBC conveyancers you'd recommend?
HSBC’s conveyancing panel is substantial so it would be advisable to check with the firms you are getting quotes from whether they are on it. You can search by postcode on the search tool on this site to find solicitors that HSBC will allow to act for them.
We are only a couple days away from an exchange and my parents having transferred the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender HSBC. Apparently, being on the HSBC conveyancing panel and acting on their behalf he must inform HSBC if the balance of the mortgage advance is not just from me. I disclosed to the bank about my parent’s contribution when I applied for the mortgage so is it really necessary for this now to be an issue?
Your lawyer is obliged to check with HSBC to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to HSBC if you agree, failing which, your lawyer must cease to continue acting.
I need to find a HSBC panel solicitor in Belfast. Can you assist?
It is not clear why you need a HSBC panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to HSBC to find out which solicitors in HSBC are on their panel. If you do find such a firm not listed please direct them to our site to list. After all the cost is only one £1 a month
I am considering refinancing my flat does my lawyer have to be on the HSBC Conveyancing panel?
There is nothing to stop you using your solicitor but HSBC will insist on their interests being represented by a firm on their conveyancing panel. There is much more potential for delays and confusion with two solicitors involved, and it will undoubtedly be more expensive too.
When it comes to lenders such as HSBC do solicitors have to be pay a fee to be on the conveyancing panel?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
Is it the case that all conveyancing solicitors on the HSBC conveyancing panel work on a no move no charge basis?
In the main there are no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their service
HSBC have agreed my mortgage in principle, my offer on house has been accepted, now what?
The estate agent will want to know who your solicitors are (make sure these solicitors are on the lenders panel). Call up HSBC or your broker and complete any relevant paperwork. HSBC will tell you what documents they want. HSBC will instruct a valuer. The valuer will get in touch with the estate agent or seller to book an appointment. Once conducted (assuming no problems) it takes about week to get a mortgage offer. HSBC will issue the offer to you and your lawyer. The transaction will then take it’s course according the nature and complexity of the conveyancing.