HSBC UK Bank Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and PI insurers. It is a unique risk mitigation tool.

This system is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on HSBC UK Bank’s changes. Even though utilising COMPLETIONmonitor is not a prerequisite for HSBC UK Bank , demonstrating you can remain up to date with HSBC UK Bank’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your panel standing.

The system generates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by HSBC UK Bank

Lenders often vary their requirements. The UK Finance Lenders’ Handbook requirements from HSBC UK Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, HSBC UK Bank has made 53 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 51.5 days. In total, 7% of the sections of P2 of the UK Finance Lenders’ Handbook for HSBC UK Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 30/03/2020 CML
New Build Conveyancing
HSBC Bank plc approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
5.19.1 22/11/2019 CML
Shared Ownership and Shared Equity
Contact details at HSBC Bank plc for approved lawyers for lending on affordable housing, shared equity and shared ownership and where relevant HSBC Bank plc requirements.
5.13.1 31/05/2019 CML
Balance of Monies
Contact details at HSBC Bank plc for conveyancing panel lawyers where borrower is not providing balance of purchase price from funds/proposing to give second charge.
Insolvency Act Indemnity Insurance Deed of Gift Indemnity Insurance
1.11a 22/03/2019 CML
General Mortgage Instructions
Contact details at HSBC Bank plc for conveyancing panel lawyers to obtain mortgage documentation
5.13.1 21/03/2019 CML
Balance of Monies
Contact details at HSBC Bank plc for conveyancing panel lawyers where borrower is not providing balance of purchase price from funds/proposing to give second charge.
Insolvency Act Indemnity Insurance Deed of Gift Indemnity Insurance
10.2b 04/12/2018 CML
Mortgage Advance and Certificate of Title
What is the minimum number of days notice HSBC Bank plc require ahead of sending the mortgage advance?
6.6.4 19/11/2018 CML
Houses in Multipe Occupation
HSBC Bank plc approved conveyancer requirements where the property comes within the definition of a house in multiple occupation
6.7.1 02/08/2018 CML
New Build Conveyancing
HSBC Bank plc panel conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
1.11a 10/07/2018 CML
General Mortgage Instructions
Contact details at HSBC Bank plc for approved lawyers to obtain mortgage documentation
6.7.1 10/07/2018 CML
New Build Conveyancing
HSBC Bank plc approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes

Last update 30/03/2020

Frequently asked questions relating to the HSBC Solicitor Panel from members of the public

My property lawyer has never been on on the HSBC Approved Panel. Is it possible for me to use my preferred solicitor even though they are excluded from the HSBC list of approved lawyers?
You will need to have a conveyancer complete the legal work required when you take out a HSBC mortgage to buy your property. They’ll carry out all the necessary legal checks on the property, make sure that you’re properly registered as the owner and ensure that all the necessary mortgage documentation is in place. You can instruct a conveyancing firm of your choice. However, if the firm selected is not a member of the HSBC conveyancing panel additional costs will be incurred as separate legal representation will be required by HSBC. Conveyancing panel applications can be submitted, so if your conveyancer has not previously applied for membership they can do so.
My lawyer has uncovered a discrepancy when comparing the surveyor’s assumptions in HSBC’s valuation report and what is revealed within the legal papers for the property. My solicitor has advised that as he is on the HSBC conveyancing panel he is duty bound to check that the lender is OK with this discrepancy and is still content to lend. Is my conveyancer’s approach legitimate?
A precondition to being on the HSBC approved panel is to comply with the CML Handbook requirements (last updated for this lender on HSBC) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
I need to find a HSBC panel solicitor in Inverness. Could you help me?
Unfortunately it’s not apparent why you need a HSBC panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to HSBC to find out which solicitors in HSBC are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
My grandfather passed away 10 months ago and as sole heir and executor was left the property. The house had a relatively small loan remaining of approximately £5k. I want to have the title changed into my name whilst I re-mortgage to HSBC , pay off the mortgage etc. Is this possible?
If you intend to re-mortgage then HSBC will insist on your using a conveyancer on the HSBC conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your HSBC conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the HSBC mortgage is registered as a charge at the Land Registry.
I am buying a property where the roof has a solar panel. HSBC have issued a mortgage offer so presumably this is not a concern to them. Why is my solicitor raising questions about the panel?
As your lender is HSBC your lawyer must to check the HSBC conveyancing instructions contained in the Part of CML Handbook for HSBC . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to HSBC where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. The CML are developing guidance for Northern Ireland and Scotland.
My fiance and I are in the process of looking at houses and now considering a potential offer. Is it premature to have a solicitor in place? I I am planning to take a home loan with HSBC
You should start obtaining conveyancing quotes from solicitors ASAP. After you have chosen your lawyer and once your offer is accepted you can instruct them to work for you and pass their details on the the estate agent. As you are getting a mortgage with HSBC , ask your prospective lawyers check they are on the HSBC conveyancing panel otherwise they can't do the mortgage legal work.
Next month my fiance and I are taking a long lease of a house in Hendon. Conveyancing solicitors in Hendon are about to begiven the go-ahead. My brokerrecommended that we double-check that the conveyancer in Hendon is on the HSBC panel. Aren't all lawyers on the HSBC panel?
Not all Hendon conveyancing firms are on the HSBC conveyancing panel. Click here to find a Hendon conveyancing solicitor on the on the HSBC panel.