Hodge Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This software is the only way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on Hodge’s changes. While using this technology is not a condition for being on the Hodge panel, demonstrating you can stay up to date with Hodge’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, protect your panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. It is also simply to use, cost-effective and, for some firms, leads to reduced PII premiums.

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Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from Hodge are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Hodge has made 59 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 46.3 days. In total, 30% of the sections of P2 of the UK Finance Lenders’ Handbook for Hodge have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
10.3 06/11/2019 CML
Mortgage Advance and Certificate of Title
What are the standard deductions made by Hodge Life from the mortgage advance?
10.7 06/11/2019 CML
Mortgage Advance and Certificate of Title
In the event of a delayed completion, when and how is advance to be returned to Hodge Life by the approved lawyer?
10.9 06/11/2019 CML
Mortgage Advance and Certificate of Title
Do Hodge Life have a specific contact point if completion is delayed for their conveyancing panel?
12.3.1 06/11/2019 CML
Instalment Mortgages
Do Hodge Life have a specific contact point for their conveyancing panel for release of retentions/mortgage advance instalments?
14.2.1 06/11/2019 CML
Post Completion Conveyancing
Where should approved lawyersfor Hodge Life send the title deeds and documents following completion?
16.5.3b 06/11/2019 CML
Deed of Rectification
Where do solicitors and conveyancers send the deed of rectification in relation to Hodge Life mortgages ?
17.2.1b 06/11/2019 CML
Evidence of Discharge of Mortgage
Do Hodge Life send the discharge via a DS 1 form or direct with the Land Registry?
6.7.2 06/11/2019 CML
New Build Conveyancing
Hodge Life approved conveyancer requirements for New Build Conveyancing : whether home warranty documentation should be sent to Hodge Life
6.7.4 06/11/2019 CML
New Build Conveyancing
Hodge Life panel conveyancer requirements for New Build Conveyancing : will the Hodge Life proceed if the property does not have the benefit of a new home warranty scheme
6.7.6 06/11/2019 CML
New Build Conveyancing
Hodge Life approved conveyancer requirements for New Build Conveyancing : do Hodge Life need to be sent the professional consultant's certificate

Last update 20/03/2020

Hodge Life Conveyancing Panel : Questions and Answers from members of the public

I appointed a solicitor to conveyancing on my purchase three weeks ago having applied for a mortgage with Hodge Life. The solicitors assured me that they are on Hodge Life conveyancing panel and provided me their panel number. Hodge Life then told me that their panel number was dormant and would need to be reactivated. What do I do from here? Should I appoint a new solicitor currently on the approved panel for Hodge Life?
The answer depends on whether you still have confidence in the said solicitors and how long it will take for the firm to be reinstated on the Hodge Life conveyancing panel You may wish to enlist the help of your broker to check with the Hodge Life as to the time frame to get your lawyer reinstated on the panel once again.
I do hope you can help me. My lawyer is assuring me that she is duty-bound to order a Local Authority search because the firm are on the Hodge Life approved lawyer panel. Is my lawyer correct?
You have limited options available to you. Given that you are taking out a loan with Hodge Life your lawyer has to comply with their conditions as set out in their version of the CML Conveyancing Handbook. Your lawyer would have previously signed the Terms and Conditions of Hodge Life’s conveyancing panel appointment which obliges them to follow the CML Handbook requirements last updated Hodge Life. even if you were a cash buyer you would be ill advised not to carry out a local authority search.
I am planning to acquire a property and require a conveyancing solicitor in Newcastle who is on the Hodge Life approved. Can you recommend a local firm?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Hodge Life . We don’t recommend any particular firm.
I would like to get my ex-wife removed the mortgage deeds. Can Hodge Life really tell me which solicitor I can or can not use?
You can use any solicitor you like but Hodge Life then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Hodge Life solicitors panel
When it comes to lenders such as Hodge Life do solicitors have to be pay a fee to be on the list of approved solicitors?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
Can I be sure that the solicitor on the Hodge Life panel is any good?
seeking recommendations is a good starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always suggest that you speak with the solicitor handling your transaction
The for formalities of my remortgage has taken place with a loan from Hodge Life. Conveyancing was satisfactory but I would like to complain about Hodge Life. How does one go about formally complaining?
All lenders have complaints procedures. Your first point of contact should be one of the Hodge Life branches or the Customer Services Team at Hodge Life head office. In most cases complaints to Hodge Life are resolved effectively and efficiently. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR with full details of your complaint.