Hinckley and Rugby Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk management tool.

This system is the only way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with alerts on Hinckley and Rugby’s changes. Even though using the tool is not a condition for being on the Hinckley and Rugby panel, demonstrating you can remain up to date with Hinckley and Rugby’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, protect your firm’s panel status.

The system creates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for some firms, leads to a PII saving.

Book a Hinckley and Rugby Demo for this Panel Compliance Tool

Banks and building societies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Hinckley and Rugby are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Hinckley and Rugby has made 72 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 37.9 days. In total, 28% of the sections of P2 of the UK Finance Lenders’ Handbook for Hinckley and Rugby have been changed since 15/12/2008.

To find out more about lender panel compliance,

Book a Personalised Demo

Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 01/05/2018 CML
New Build Conveyancing
Hinckley and Rugby Building Society approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
6.7.1 18/04/2018 CML
New Build Conveyancing
Hinckley and Rugby Building Society approved conveyancer requirements for New Build Conveyancing : Home Warranty Schemes
5.5.1a 01/12/2014 CML
requirements in terms of time for planning consents
6.14.1b 01/12/2014 CML
buildings insurance in joint names or lender interest noted
6.14.1d 01/12/2014 CML
maximum excess re building insurance
6.14.3 14/10/2014 CML
notification of non-renewal/cancellation for buildings insurance policy
10.3 14/08/2013 CML
Mortgage Advance and Certificate of Title
What are the standard deductions made by Hinckley and Rugby Building Society from the mortgage advance?
6.14.4 14/08/2013 CML
sending a copy of the buildings insurance policy and last premium
5.20.1 14/08/2013 CML
Solar Panels
Hinckley and Rugby Building Society requirements for conveyancing panel/approved lawyers as to whether Hinckley and Rugby Building Society need to be reported to where the lease does not meet the CML minimum requirements for leases of roof space for solar PV panels
5.20.4 14/08/2013 CML
Green Deal Plans
Hinckley and Rugby Building Society requirements for conveyancing panel/approved lawyers as to whether Hinckley and Rugby Building Society need to be notified/reported as to details of any existing Green Deal Plan(s) on a property

Last update 12/11/2018

Hinckley and Rugby Conveyancing Panel Sample Enquires to our Call Center from members of the public

My partner and I are FTBs. Within the last couple of days our property lawyer has forwarded the sale agreement to sign with a detailed report in anticipation of exchanging contracts shortly. Hinckley and Rugby have this evening contacted us to advise us that they have now hit a problem as our conveyancer is not on their approved list of lawyers. Please explain?
If you are buying a property with the assistance of a mortgage it is usual for the purchaser's solicitors to also act for the purchaser's lender.

In order to act for a bank or building society a law firm has to be on that lender's conveyancing panel. An application has to be made by the law firm to the lender to become a member of the lender's panel and there are increasingly strict criteria which the firm has to satisfy and indeed some lenders now require their panel members to be part of the Law Society’s Conveyancing Accreditation Scheme. Your solicitors should contact Hinckley and Rugby and see if they can apply for membership of the Hinckley and Rugby conveyancing panel, but if that is not viable Hinckley and Rugby will instruct their own solicitors to act. You are not legally obliged to appoint a law firm on the Hinckley and Rugby conveyancing panel and you may continue to use your own solicitors, in which case your legal fees may increase, and it may delay matters as you are adding another lawyer into the mix.

My son is about to exchange on a house that has just been built with a mortgage from Hinckley and Rugby. His lawyer has advised him of a delay in completing the ‘Disclosure of Incentive Form’. This document is news to me - what is it and who needs sight of it?
The form is intended to provide information to the main parties engaged in the purchase. Therefore, it will be provided to your son’s lawyer who should be on the Hinckley and Rugby conveyancing panel as a standard part of the process, and to the valuer when requested.

The Developer will be required to start the process by downloading the form and completing it.

The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the Hinckley and Rugby conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

I require the services of a Hinckley and Rugby panel solicitor in Inverness. Can you assist?
Unfortunately it’s not apparent why you need a Hinckley and Rugby panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Hinckley and Rugby to find out which solicitors in Hinckley and Rugby are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
My conveyancers in Leeds have advised me that no longer have my conveyancing file. To assist with my purchase I took out a mortgage with Hinckley and Rugby. Is it case that being on the Hinckley and Rugby conveyancing panel they need to have retained the file for a prescribed period?
Different lenders have different requirements but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Hinckley and Rugby Conveyancing Panel Terms. It might be worth you contacting Hinckley and Rugby directly.
How can we tell if a solicitor on the Hinckley and Rugby panel is any good?
obtaining recommendations is a sensible starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always advocate that you speak with the solicitor conducting your transaction
Two weeks ago we had a mortgage agreed in principle with Hinckley and Rugby. Solicitors have been appointed? How long does it take for Hinckley and Rugby to send the offer to our conveyancer
Some lenders take longer than others. Have Hinckley and Rugby conducted the survey? Have you advised Hinckley and Rugby as your lawyers details and checked that your lawyer is on the Hinckley and Rugby conveyancing panel? It is not unusual for a mortgage offer to take a month to come through
After much negotiation I have agreed a price on a house. My financial adviser recommended their conveyancers I paid an upfront payment of 175. Soon after the conveyancers contacted me sheepishly admitting that they were not on the Hinckley and Rugby conveyancing panel. Am I right in thinking that I should be due a refund?
You should be able to recover this from the law firm if they were not on the Hinckley and Rugby panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.