Hinckley and Rugby Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and professional indemnity insures. COMPLETIONmonitor is a unique risk management tool.

This software optimises the way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with automatic updates on Hinckley and Rugby’s changes. Notwithstanding that utilising COMPLETIONmonitor is not a condition for acceptance on the Hinckley and Rugby panel, demonstrating you can stay up to date with Hinckley and Rugby’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, protect your firm’s panel status.

The system creates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. It is also user friendly, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by Hinckley and Rugby

Lenders often vary their requirements. The UK Finance Lenders’ Handbook requirements from Hinckley and Rugby are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Hinckley and Rugby has made 74 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 36.9 days. In total, 28% of the sections of P2 of the UK Finance Lenders’ Handbook for Hinckley and Rugby have been changed since 15/12/2008.

To find out more about lender panel compliance,

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FAQs : The Hinckley and Rugby Solicitor Panel from members of the public

I appointed a firm of solicitors to carry out on my purchase six weeks ago having applied for a mortgage with Hinckley and Rugby. The law firm confirmed to me that they are on Hinckley and Rugby conveyancing panel and gave me their panel number. Hinckley and Rugby then called me to say that their panel number was dormant and would need to be reactivated. What do I do from here? Should I appoint a new solicitor listed on the approved panel for Hinckley and Rugby?
The answer depends on whether you still have confidence in the said solicitors and how long it will take for the firm to be reinstated on the Hinckley and Rugby conveyancing panel You may wish to enlist the help of your broker to check with the Hinckley and Rugby as to the time frame to get your lawyer reinstated on the panel once again.
My lawyer has uncovered a discrepancy between the assumptions in Hinckley and Rugby’s valuation report and what is revealed within the legal papers for the property. My lawyer informs me that as he is on the Hinckley and Rugby conveyancing panel he is obliged to ensure that the lender is happy with this discrepancy and is still content to lend. Is my lawyer’s approach appropriate?
A precondition to being on the Hinckley and Rugby approved panel is to comply with the CML Handbook requirements (last updated for this lender on Hinckley and Rugby) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for both parties.
I require the services of a Hinckley and Rugby panel solicitor in Inverness. Could you help me?
Unfortunately it’s not apparent why you need a Hinckley and Rugby panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Hinckley and Rugby to find out which solicitors in Hinckley and Rugby are on their panel. If you do find such a firm not listed please direct them to our site to list. After all the cost is only one £1 a month
We're in Birmingham, FTBs purchasing with a mortgage (lender is Hinckley and Rugby , but our solicitor is on the Hinckley and Rugby conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the Hinckley and Rugby conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
In what circumstances might Hinckley and Rugby amend or withdraw their mortgage offer?
Lenders such as Hinckley and Rugby can revoke their mortgage offer although this rarely happens. In the unlikely event that Hinckley and Rugby withdraw their offer they may or may not inform you or the lawyer as to their reasoning. There are many potential reasons but here are a number of examples:
  • If the borrower informs Hinckley and Rugby of a change in security address
  • A cashback to the buyer, or | part of the price includes a non-cash incentive to the buyer (eg paid stamp duty land tax),or | any indirect incentive (cash or non cash) or rental guarantee, of which the lender was previously unaware
  • Where the purchase price and borrowers direct contribution differ to details on the mortgage application form completed by the borrower
  • Following advice from the property assessor on their lender panel or If the lender has doubts about the effectiveness of the valuation as a result of subsequent events or information received post valuation but pre completion
  • If the solicitor on the Hinckley and Rugby conveyancing panel acting for the applicant, borrower, mortgagor or guarantor cannot comply with Hinckley and Rugby ‘s instructions
I currently have a mortgage with with Hinckley and Rugby. Conveyancing was finalised months ago. In the event that I decide to rent out my property and do not currently have a buy-to-let mortgage do I need to remortgage to a buy-to-let mortgage or inform Hinckley and Rugby?
Your original mortgage agreement with Hinckley and Rugby will provide that you need their approval before renting your property as this is likely to be a breach of Hinckley and Rugby’s mortgage conditions. In many cases banks or building societies will allow you to rent out your former home without needing to switch to a buy-to-let mortgage but some lenders will add a surcharge to your mortgage rate to reflect the higher risk. You should contact Hinckley and Rugby directly. It should not be necessary to do this via a Hinckley and Rugby conveyancing panel solicitor.
Can I register a complaint to Hinckley and Rugby about the lawyers being on the Hinckley and Rugby conveyancing panel?
There is little point in complaining directly to Hinckley and Rugby. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.