Hinckley and Rugby Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk management tool.

This system facilitates the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Hinckley and Rugby’s changes. Notwithstanding that utilising the tool is not a prerequisite for Hinckley and Rugby , demonstrating you can stay up to date with Hinckley and Rugby’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your panel status.

The system creates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Hinckley and Rugby

Lenders frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Hinckley and Rugby are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Hinckley and Rugby has made 75 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 36.4 days. In total, 28% of the sections of P2 of the UK Finance Lenders’ Handbook for Hinckley and Rugby have been changed since 15/12/2008.

To find out more about lender panel compliance,

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FAQs for the Hinckley and Rugby Solicitor Panel from members of the public

My husband and I are FTBs. Within the last couple of days our lawyer has forwarded the sale agreement to sign with a detailed report with a view to exchanging next week. Hinckley and Rugby have this afternoon contacted us to advise us that they have now hit a problem as our solicitor is not on their approved list of lawyers. Please explain?
If you are buying a property with the assistance of a mortgage it is usual for the purchaser's solicitors to also act for the purchaser's lender.

In order to act for a bank or building society a law firm has to be on that lender's conveyancing panel. An application has to be made by the law firm to the lender to become a member of the lender's panel and there are increasingly strict criteria which the firm has to satisfy and indeed some lenders now require their panel members to be part of the Law Society’s Conveyancing Quality Scheme. Your property lawyers should contact Hinckley and Rugby and see if they can apply for membership of the Hinckley and Rugby conveyancing panel, but if that is not viable Hinckley and Rugby will instruct their own lawyers to represent them. You don't have to instruct a firm on the Hinckley and Rugby conveyancing panel and you may continue to use your own solicitors, in which case it will likely add costs, and it may delay matters as you have another set of people involved.

My fiance and I are refinancing our flat with Hinckley and Rugby. We have a son 18 who lives with us. The solicitor on the Hinckley and Rugby conveyancing panel requested us to identify anyone over the age of 17 other than ourselves who reside at the property. Our lawyer has now e-mailed a document for our son to sign, giving up any rights in the event that the property is forfeited by the lender. I have a couple of concerns (1) Is this form unique to the Hinckley and Rugby conveyancing panel as he never had to sign this form when we purchased 5 years ago (2) In signing this form is our son in any way compromising his right to inherit the property?
First, rest assured that your Hinckley and Rugby conveyancing panel solicitor is doing the right thing as it is established procedure for any occupier who is aged 17 or over to sign the necessary Consent Form, which is purely to state that any rights he has in the property are postponed and secondary to Hinckley and Rugby .This is solely used to protect the Hinckley and Rugby if the property were re-possessed so that in such circumstances, your son would be legally obliged to leave.

It does not impact your son’s right to inherit the apartment. Please note that if your son were to inherit and the mortgage in favour of Hinckley and Rugby had not been discharged, he would be liable to take over the loan or pay it off, but other than that, there is nothing stopping him from keeping the property in accordance with your will or the rules of intestacy.

I note that you have a search directory listing solicitors on the Hinckley and Rugby conveyancing panel. Do firms pay you a commission if I appoint them for my own house purchase?
We are a listing service only for law firms wishing to communicate if they are on the Hinckley and Rugby conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
I am considering applying for a Hinckley and Rugby mortgage for purchase of a new build (under development) with 70% LTV. Is it compulsory to choose a solicitor on the conveyancing panel for Hinckley and Rugby?
In theory, you could use a solicitor that is not on Hinckley and Rugby conveyancing panel, but Hinckley and Rugby would require one of their panel solicitors to be instructed to act in their interests, and you'd have to pay for this - so most people instruct a panel solicitor. It's also easier, as otherwise you'd have to deal with two solicitors for the same transaction.
I have decided to exercise my right to buy my property off the council. I have a mortgage agreed with Hinckley and Rugby. Conveyancing is not something I have any knowledge of. Can I proceed without a solicitor easily? I think we can but we keep being told I should use one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Hinckley and Rugby you will need to appoint a solicitor on the Hinckley and Rugby conveyancing panel.
I currently have a mortgage with with Hinckley and Rugby. Conveyancing has been completed a year ago. Should I wish to rent out my property and do not currently have a buy-to-let mortgage do I need to remortgage to a BTL mortgage or inform Hinckley and Rugby?
Hinckley and Rugby must be informed of your intention prior to letting out your property as this is likely to be a breach of Hinckley and Rugby’s mortgage conditions. It may be that Hinckley and Rugby will permit you to let out your former home without needing to switch to a buy-to-let mortgage but some lenders will add a surcharge to your mortgage rate to reflect the higher risk. You should contact Hinckley and Rugby directly. You need not do this via a Hinckley and Rugby conveyancing panel solicitor.
The for formalities of my remortgage has taken place with a mortgage from Hinckley and Rugby. Conveyancing was of an acceptable standard but I feel I should register my dissatisfaction about Hinckley and Rugby. How do I make a complaint?
Almost all lenders have complaints procedures. Your first point of contact should be one of the Hinckley and Rugby branches or the Customer Services Department at Hinckley and Rugby head office. Ordinarily complaints to Hinckley and Rugby are resolved effectively and efficiently. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service who will take matters further.