Harpenden Building Society Conveyancing Lender Panel Compliance Tool

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Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This software optimises the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on Harpenden Building Society’s changes. While using this technology is not a prerequisite for Harpenden Building Society , demonstrating you can remain up to date with Harpenden Building Society’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your firm’s panel status.

The software generates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Harpenden Building Society

Banks and building societies often change their requirements. The UK Finance Lenders’ Handbook requirements from Harpenden Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Harpenden Building Society has made 149 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 18.3 days. In total, 63% of the sections of P2 of the UK Finance Lenders’ Handbook for Harpenden Building Society have been changed since 15/12/2008.

To find out more about lender panel compliance,

Harpenden Building Society Solicitor Panel Sample Enquires to our Call Center from members of the public

On what basis would a law firm be excluded from the Harpenden Building Society solicitor panel?
A survey recently commissioned by the Solicitors Regulatory Authority found that three quarters of law firms had been excluded from a lender panel. The most common reasons in order are :
  1. Low volume of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction
  4. regulatory contact by SRA
  5. accidental removal. We are not aware of the specific or common criteria for removal by Harpenden Building Society
Please help. My conveyancer is advising me that he has to apply for a Local Authority search stemming from the fact that the firm are on the Harpenden Building Society solicitor panel. The searches cost a lot of money. Can this be avoided?
You have limited options available to you. Given that you are taking out a loan with Harpenden Building Society your lawyer has to comply with their conditions as set out in their version of the CML Conveyancing Handbook. Your lawyer would have previously signed the Terms and Conditions of Harpenden Building Society’s conveyancing panel appointment which obliges them to follow the CML Handbook requirements last updated Harpenden Building Society. even if you were a cash buyer you would be ill advised not to carry out a local authority search.
Do all the firms listed on your search have online case tracking as I understood that this was a condition of being on the Harpenden Building Society conveyancing panel?
The Council of Mortgage Lenders or BSA do not require online case tracking. Some law firms operate such technology and some don't.
My house is up for sale and I have a buyer. Does my solicitor have to be on the Harpenden Building Society conveyancing panel in order to deal with redeeming my mortgage?
Ordinarily, even if your lawyer is not on the Harpenden Building Society conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
I previously instructed online solicitors based in Cardiff who are on the Harpenden Building Society solicitor panel. They are now charging me a separate fee of £195 for dealing with the Harpenden Building Society mortgage. Is this a supplemental conveyancing fee specified by Harpenden Building Society?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Harpenden Building Society but by your lawyers. Some firms on the Harpenden Building Society will charge an ‘acting for lender’ fee and others do not.
Completion of my remortgage has taken place with a loan from Harpenden Building Society. Conveyancing was of an acceptable standard but I would like to complain about Harpenden Building Society. How do I make a complaint?
Most banks and building societies have complaints procedures. Your first port of call should be one of the Harpenden Building Society branches or the Customer Care Department at Harpenden Building Society head office. We understand that complaints to Harpenden Building Society are resolved very quickly. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR with full details of your complaint.
Intending to buy a house with a mortgage with Harpenden Building Society. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Building Society if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Harpenden Building Society conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Harpenden Building Society conveyancing panel

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