Hampden Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and professional indemnity insures. COMPLETIONmonitor is a unique risk mitigation tool.

This system assists the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with automatic updates on Hampden’s changes. Even though using this technology is not a prerequisite for Hampden , demonstrating you can stay up to date with Hampden’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, protect your firm’s panel status.

COMPLETIONmonitor generates real-time alerts, automatically produces SRA and CQS reports, and will enhance your firm's efficiency. It is also simply to use, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by Hampden

Banks and building societies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Hampden are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Hampden has made 11 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 248.2 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Hampden have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Q and A’s regarding the Hampden Solicitor Panel from members of the public

I am hoping to receive a mortgage with Hampden. my intention is to enlist the help of a Licensed Conveyancer. Does the Hampden Solicitor panel include Licensed Conveyancers
Hampden’s approved solicitor list is, like many other lenders represented by the Council or Mortgage Lenders or BSA, open to Licensed Conveyancers regulated by the CLC.
My solicitor has uncovered a discrepancy when comparing the information in Hampden’s home valuation survey and what is in the title deeds. My solicitor has advised that as he is on the Hampden conveyancing panel he is obliged to ensure that the lender is OK with this discrepancy and is still content to lend. Is my lawyer’s approach right?
A precondition to being on the Hampden approved panel is to comply with the CML Handbook requirements (last updated for this lender on Hampden) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for both parties.
I need to find a Hampden panel solicitor in Inverness. Can you assist?
Unfortunately it’s not apparent why you need a Hampden panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Hampden to find out which solicitors in Hampden are on their panel. If you do find such a firm not listed please direct them to our site to list. After all the cost is only one £1 a month
I am considering applying for a Hampden mortgage for purchase of a new build (under development) with 60% LTV. Is it compulsory to choose a solicitor on the conveyancing panel for Hampden?
There is nothing to stop you using your solicitor but Hampden will insist on their interests being represented by a firm on their conveyancing panel. There is much more potential for delays and confusion with two solicitors involved, and it will undoubtedly be more expensive too.
Are all solicitors on the Hampden conveyancing panel overseen by the SRA?
As solicitors, in order to be on the Hampden conveyancing panel they would need to be regulated by the SRA. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
My brother and I have had an offer accepted on a flat I spoke to a lawyer recommended by my uncle and he advised using a solicitor approved by Hampden. The estate agent recommended two local firms so I asked Hampden if the 2 suggested solicitors are approved, which they are not. Hampden suggested that either practice can fill out the appropriate forms to become approved. Do I (1) save myself the aggravation and use one of Hampden 's conveyancing panel solicitors (2) Use the local solicitor and accept there may be delays etc as they go through the approval process.
Enquire of Hampden to suggest a law firm in your location. Lenders have them all over the country. You can also use our search tool at the top of this page to search for a lawyer on the Hampden conveyancing panel based on location. If you particularly like the sound of one of the local lawyers that you have spoken to ask them if they would go onto Hampden conveyancing panel as it may only take about 2-3 weeks. As long as they meet Hampden’s requirements it can be a very simple job for the solicitor. Other stuff will be going on in parallel (as you are at an early stage) so it may not delay matters.
Completion of my remortgage has taken place with a loan from Hampden. Conveyancing was satisfactory but I would like to complain about Hampden. How does one go about formally complaining?
Almost all banks and building societies have complaints procedures. Your first point of contact should be one of the Hampden branches or the Customer Services Team at Hampden head office. In most cases complaints to Hampden are resolved effectively and efficiently. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service who will take matters further.