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Hampden Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Hampden Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Hampden Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers. It is a unique risk management tool.

This software optimises the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with automatic updates on Hampden’s changes. While using this technology is not a prerequisite for Hampden , demonstrating you can remain up to date with Hampden’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, protect your panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces SRA and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by Hampden

Lenders frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Hampden are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Hampden has made 16 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 170.6 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Hampden have been changed since 15/12/2008.

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Frequently asked questions relating to the Hampden Conveyancing Panel from members of the public

My Solicitor is not listed on the Hampden Conveyancing Panel. Can I still use my preferred solicitor notwithstanding that they are not on the Hampden approved list?
The most common options here are as follows:
  1. Complete the purchase with your existing solicitors but Hampden will need to instruct a lawyer on the Hampden conveyancing panel. This will result in additional cost and potential delay.
  2. Get a new solicitor to act in the purchase, obviously checking they are on the Hampden conveyancing panel.
  3. Urge your lawyer to apply to join the Hampden lender panel
I am buying a newly built apartment and my solicitor is telling me that she has to reveal incentives from the seller as her firm is on the Hampden conveyancing panel. The Estate Agents are hassling me to exchange contracts and I would rather not delay matters. Can I insist on an exchange regardless of what my lawyer says about being on the Hampden panel?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Hampden approved panel is to comply with the CML Handbook requirements (last updated for this lender on Hampden). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
I have been searching for online conveyancing estimates. Can I be sure that all the law firms that are listed on your directory are on the Hampden conveyancing panel?
The law firms listed on our site have assured us via an online form that they are on the Hampden panel and agreed to advise us to take down their listing in the event of removal off of the Hampden panel. To date we have not been informed by either a mortgage company or a member of the public that the data about a specific firm being on the Hampden conveyancing panel is incorrect.
My conveyancers in Newcastle have advised me that they can not locate my conveyancing file. To assist with my purchase I took out a mortgage with Hampden. Is it case that being on the Hampden conveyancing panel they need to have retained the file for a prescribed period?
Different lenders have different requirements but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Hampden Conveyancing Panel Terms. It might be worth you contacting Hampden directly.
Is it the case that all solicitors on the Hampden conveyancing panel regulated by the SRA?
As solicitors, in order to be on the Hampden conveyancing panel they would need to be regulated by the Solicitors Regulatory Authority. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
Do the majority of lenders operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Hampden conveyancing panel requirements are different to Hampden’s conveyancing panel criteria.
My wife and I have arranged a further advance on our mortgage from Hampden as we wish to carry out a loft conversion to our home. Do we need to appoint a solicitor on the Hampden conveyancing panel to deal with the legals?
Hampden do not ordinarily instruct firms on their approved list of lawyers to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Hampden panel

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