Gen H Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Gen H Conveyancing Panel?
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How can my firm be reinstated onto the Gen H Conveyancing Panel?
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COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This system assists the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with notifications given on Gen H’s changes. Even though utilising the software is not a condition for being on the Gen H panel, demonstrating you can stay up to date with Gen H’s Handbook requirements is a helpful support to your panel application and, more importantly, safeguard your firm’s panel status.

The system generates real-time alerts, automatically produces regulatory and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, leads to reduced PII premiums.

Find a Law Firm approved by Gen H

Lenders frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Gen H are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Gen H has made 123 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 22.2 days. In total, 34% of the sections of P2 of the UK Finance Lenders’ Handbook for Gen H have been changed since 15/12/2008.

To find out more about lender panel compliance,

Gen H Conveyancing Panel Example Support Desk Enquires from members of the public

My financial adviser has informed me that I have to pay Gen H fees should I instruct my family lawyer. How good are the Gen H conveyancing panel solicitors? I dont care which law firm I use provided that they are good and not exorbitantly priced. Are there any Gen H conveyancers you'd recommend?
Gen H’s conveyancing panel is pretty large so it would be advisable to check with the firms you are getting quotes from whether they are on it. You can search by postcode on the search tool on this site to find solicitors that Gen H will allow to act for them.
Our son is about to exchange on a new build apartment with a home loan from Gen H. His lawyer has advised him of a delay in receiving the ‘Disclosure of Incentive Form’. What is this document - I have never come across this before?
The form is intended to provide information to the main parties involved in the transaction. Therefore, it will be provided to your son’s lawyer who should be on the Gen H conveyancing panel as a standard part of the process, and to the valuer when asked.

The Developer will be required to start the process by downloading the form and completing it.

The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the Gen H conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

Having used your search tool I can't find the lawyer I was hoping to instruct as being on the Gen H conveyancing panel. My lawyer has said that they are on the Gen H approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Gen H conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Gen H solicitor panel.
I was expecting to move into my flat last Friday. My solicitor is on the Gen H conveyancing panel but has changed address in the past couple of months and had not informed Gen H of their new address. Gen H is now refusing to release my funds as the information from the solicitors isn't correct.
This is a rare situation indeed. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Gen H branch or your mortgage broker to see if they can help.
When it comes to mortgage companies such as Gen H do lawyers have to be pay a fee to be on the list of approved solicitors?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
I was thinking of purchasing my friend’s property. Assuming we can agree a figure, what’s the best way to move forward? I hope to get a mortgage with Gen H. Is it possible to avoid using solicitors to save us both money? My father said that years ago it was possible to take the documents into the local Land Registry office and they did the rest
If you are getting a mortgage with Gen H involved you will need to appoint a solicitor on the Gen H conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to Gen H. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the Gen H conveyancing panel.
My ex -wife’s name is on the Gen H mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the Gen H mortgage in order to sell?
As regards the Gen H mortgage, it is unusual that your ex-wife’s name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of Gen H in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.

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