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Gen H Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Gen H Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Gen H Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This system facilitates the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Gen H’s changes. Even though using the tool is not a condition for being on the Gen H panel, demonstrating you can stay up to date with Gen H’s Handbook requirements is a helpful support to your panel application and, more importantly, safeguard your firm’s panel status.

The software creates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by Gen H

Mortgage companies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Gen H are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Gen H has made 122 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 22.4 days. In total, 34% of the sections of P2 of the UK Finance Lenders’ Handbook for Gen H have been changed since 15/12/2008.

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Examples of recent questions relating to the Gen H Solicitor Panel from members of the public

I need to swap lawyers as my lawyer is not on the Gen H panel of conveyancing solicitors. Is it practical to instruct different lawyers?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
We are approaching an exchange and my parents having transferred the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to make a notification to my lender Gen H. I am advised that, being on the Gen H conveyancing panel and acting on their behalf he must inform Gen H if the balance of the mortgage advance is coming from anyone other than me. I informed the bank about my parent’s contribution when I applied for the home loan so is it really necessary for him to raise this?
Your lawyer is obliged to check with Gen H to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Gen H if you agree, failing which, your lawyer must cease to continue acting.
I am looking for conveyancing quotes online. Can I be sure that all the firms that are identified on your directory are on the Gen H conveyancing panel?
The solicitor and licensed conveyancing practices listed on our site have advised us that they are on the Gen H panel and agreed to advise us to take down their listing in the event of removal off of the Gen H panel. To date we have not been informed by either a bank or a member of the public that the data about a specific firm being on the Gen H conveyancing panel is incorrect.
I was scheduled to complete on my first house last Thursday. My lawyer’s firm is on the Gen H conveyancing panel but has changed address 8 weeks ago and had not informed Gen H of their new address. Gen H has locked down the release of mortgage funds as the information from the solicitors isn't correct.
This is a rare situation indeed. The majority of lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Gen H branch or your mortgage broker to see if they can help.
We have agreed to purchase a house.One unusual aspect is that the roof has a solar panel. Solicitors conducting should look into this right? Will my lender Gen H be concerned
As your lender is Gen H your lawyer must to check the Gen H conveyancing instructions contained in the Part of CML Handbook for Gen H . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to Gen H where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. The CML are developing guidance for Northern Ireland and Scotland.
My husband and I are in the throws of looking at flats and am about to put in an offer. Is it premature to have a solicitor in place? I I am planning to take a home loan with Gen H
It would be sensible to have your start your search soon rather than later. Once you decide who you want to use and once your offer is accepted you can instruct them to work for you and pass their details on the the estate agent. As you are getting a mortgage with Gen H , ask your prospective lawyers check they are on the Gen H conveyancing panel otherwise they can't do the mortgage legal work.
Planning on purchasing a house with a mortgage with Gen H. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Lender if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Gen H conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Gen H conveyancing panel

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