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Gen H Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Gen H Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Gen H Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk management tool.

This software assists the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on Gen H’s changes. Notwithstanding that utilising COMPLETIONmonitor is not a condition for acceptance on the Gen H panel, demonstrating you can stay up to date with Gen H’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, safeguard your panel status.

The system creates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Gen H

Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from Gen H are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Gen H has made 125 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 21.8 days. In total, 34% of the sections of P2 of the UK Finance Lenders’ Handbook for Gen H have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Gen H Solicitor Panel Sample Enquires to our Call Center from members of the public

My IFA has says he needs my solicitor’s panel member for the Gen H conveyancing panel. How do I find this out. I have called my local Gen H office but they don't know it.
Have you tried speaking to your lawyer about this?. They should have a central record lender panel numbers including the Gen H panel reference.
We are only a couple days away from an exchange and my parents having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender Gen H. I am advised that, being on the Gen H conveyancing panel and acting on their behalf he must inform Gen H if the balance of the mortgage advance is coming from anyone other than me. I disclosed to the bank about my parent’s contribution when I applied for the mortgage so is it really necessary for him to raise this?
Your lawyer is obliged to check with Gen H to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Gen H if you agree, failing which, your lawyer must cease to continue acting.
I have checked your search tool I can't find the lawyer I was hoping to instruct as being on the Gen H conveyancing panel. My lawyer has said that they are on the Gen H approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Gen H conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Gen H solicitor panel.
I am buying a garden flat and getting a mortgage with Gen H. Conveyancing solicitors are said to be ‘a necessary evil’ but can I do it myself?
Leaving aside the complexities and merits of DIY conveyancing you will have to appoint a solicitor on the Gen H conveyancing panel to look after their interests. Most people therefore find it easier to let the solicitor act for them and the lender. Furthermore there is minimal cost savings to made in you doing to conveyancing for yourself and another lawyer conducting the conveyancing for the lender. Please feel free to use the search tool to find a lawyer on the Gen H conveyancing panel in your location.
Are all Conveyancing Quality Solicitors on the Gen H conveyancing panel?
A selection of banks and building societies now use the accreditation scheme as the starting point for Panel membership such as HSBC and Santander. CQS membership however is no guarantee to lender panel acceptance. That being said,the CML have indicated that it is likely to become a pre-requisite for firms wishing to join their approved list of conveyancing solicitors.
I have had an offer accepted on a apartment I spoke to a lawyer recommended by my dad and he advised retaining a property lawyers approved by Gen H. The estate agent recommended two local firms so I asked Gen H if the 2 suggested solicitors are approved, which they are not. Gen H suggested that either practice can fill out the appropriate forms to become approved. Do I (1) save myself the aggravation and use one of Gen H 's conveyancing panel solicitors (2) Use the local solicitor and accept there may be delays etc as they go through the approval process.
Enquire of Gen H to suggest a law firm in your location. Most banks have lawyers on their panel throughout the UK. You can also use our search tool at the top of this page to search for a lawyer on the Gen H conveyancing panel based on location. If you particularly like the sound of one of the local lawyers that you have spoken to ask them if they would go onto Gen H conveyancing panel as it may only take about 2-3 weeks. As long as they meet Gen H’s requirements it can be a very simple job for the solicitor. Other stuff will be going on in parallel (as you are at an early stage) so it may not delay matters.
I was told two weeks ago that my mortgage has been agreed to by Gen H. Is it usual for Gen H to only issue the offer once my solicitor is approved on their conveyancing panel?
A lender would not issue an offer until they have details of a lawyer on their panel. It can take a few weeks for Gen H to deal with your lawyers application to be on the Gen H conveyancing panel. There's no guarantee that your solicitors will be accepted.

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