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GE Money Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the GE Money Conveyancing Panel?
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How can my firm be reinstated onto the GE Money Conveyancing Panel?
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Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by professional indemnity insurers. It is a unique risk management tool.

This system facilitates the way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with automatic updates on GE Money’s changes. Notwithstanding that using COMPLETIONmonitor is not a condition for being on the GE Money panel, demonstrating you can remain up to date with GE Money’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by GE Money

Mortgage companies often vary their requirements. The UK Finance Lenders’ Handbook requirements from GE Money are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, GE Money has made 545 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 5.0 days. In total, 62% of the sections of P2 of the UK Finance Lenders’ Handbook for GE Money have been changed since 15/12/2008.

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Examples of recent questions relating to the GE Money Solicitor Panel from members of the public

The conveyancer my husband and I had intended to instruct on a remortgage said he will levy higher legal fees if my lender is because of their unusual legal requirements. Will I regret using GE Money? Is GE Money conveyancing so much more difficult?
GE Money conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the GE Money conveyancing panel. If they are not, this does add further risk of delay as GE Money will appoint their own solicitors to look after their interest.
We are only a couple days away from an exchange and my parents having transferred the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender GE Money. I am advised that, being on the GE Money conveyancing panel and acting on their behalf he must inform GE Money if the balance of the mortgage advance is coming from anyone other than me. I disclosed to the bank about my parent’s contribution when I applied for the mortgage so is it really necessary for this now to be an issue?
Your lawyer is obliged to check with GE Money to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to GE Money if you agree, failing which, your lawyer must cease to continue acting.
Do all the firms listed on your directory have online case tracking as I understood that this was a condition of being on the GE Money solicitor panel?
The Council of Mortgage Lenders or BSA do not require online case tracking. Some law firms operate such technology and some don't.
My aunt passed away 10 months ago and as sole heir and executor was left the property. The house had a relatively small loan remaining of approximately £8000. I want to transfer the title deeds into my name whilst I re-mortgage to GE Money , pay off the mortgage etc. Is this allowed?
If you intend to re-mortgage then GE Money will insist on your using a conveyancer on the GE Money conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your GE Money conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the GE Money mortgage is registered as a charge at the Land Registry.
is it true that all solicitor practices on the GE Money conveyancing panel overseen by the SRA?
As solicitors, in order to be on the GE Money conveyancing panel they would need to be regulated by the SRA. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
Completion of my purchase has taken place with a mortgage from GE Money. Conveyancing was of an acceptable standard but I would like to complain about GE Money. How does one go about formally complaining?
Most lenders have complaints procedures. Your first port of call should be one of the GE Money branches or the Customer Care Team at GE Money head office. We understand that complaints to GE Money are resolved very quickly. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR who will take matters further.
My offer on house has been accepted, the seller does however have a dependent purchase. The vendors have offered on somewhere, but not been accepted yet, and have viewings of other properties booked. My conveyancing solicitor has been instructed. What do I do now? At what point should I appy for the mortgage with GE Money?
It is usual to have concerns where there is a chain as you are unlikely to want to be too out of pocket too early (mortgage application is approx £1k, then survey/valuation, conveyancing search costs, etc). First you should check that your solicitor is on the GE Money conveyancing panel. As to the next stages this very much depends on the circumstances of your case, desire for this property and on the state of the market. In a hot mortgage some buyers would pally for the mortgage with GE Money and pay for the valuation and only if it comes back ok would they pay their solicitor to press on with searches.

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