Foundation Home loans Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. It is a unique risk management tool.

This system is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Foundation Home loans’s changes. While using the software is not a prerequisite for Foundation Home loans , demonstrating you can stay up to date with Foundation Home loans’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, protect your panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces SRA and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by Foundation Home loans

Banks and building societies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Foundation Home loans are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Foundation Home loans has made 58 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 47.1 days. In total, 25% of the sections of P2 of the UK Finance Lenders’ Handbook for Foundation Home loans have been changed since 15/12/2008.

To find out more about lender panel compliance,

Book a Personalised Demo

Foundation Home loans Conveyancing Panel Example Support Desk Enquires from members of the public

My wife and I are novices when it comes to buying a property. Within the last couple of days our lawyer has forwarded the sale agreement to sign with a detailed report with a view to exchanging next week. Foundation Home loans have this evening contacted us to advise us that they have now hit a problem as our conveyancer is not on their approved list of lawyers. What do we do from here?
When purchasing a property with the benefit of a mortgage it is usual for the purchaser's solicitors to also act for the purchaser's lender.

In order to act for a bank or building society a law firm has to be on that lender's conveyancing panel. An application has to be made by the law firm to the lender to become a member of the lender's panel and there are increasingly strict criteria which the firm has to satisfy and indeed some lenders now require their panel members to be part of the Law Society’s Conveyancing Quality Scheme. Your solicitors should contact Foundation Home loans and see if they can apply for membership of the Foundation Home loans conveyancing panel, but if that is not viable Foundation Home loans will instruct their own lawyers to represent them. You don't have to instruct a firm on the Foundation Home loans conveyancing panel as you are at liberty to use your preferred lawyers, in which case your legal fees may increase, and it will likely delay the transaction as you are adding another lawyer into the mix.

I am due to move into my new home next Friday. My conveyancing lawyer has asked me to provide him with a copy of the building insurance for the house as as he informs me that he is duty bound to validate that it is in order for Foundation Home loans. What risks do Foundation Home loans expect the insurance to cover?
Any lawyer on the Foundation Home loans conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in Foundation Home loans’s Part 2 requirements of the CML Handbook (last updated on Foundation Home loans). Being on the Foundation Home loans conveyancing panel your lawyer is expect to follow these requirements.
I need to find a Foundation Home loans panel solicitor in Belfast. Can you assist?
Unfortunately it’s not apparent why you need a Foundation Home loans panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Foundation Home loans to find out which solicitors in Foundation Home loans are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
My solicitors in London have advised me that no longer have my conveyancing file. To assist with my purchase I took out a mortgage with Foundation Home loans. Is it case that being on the Foundation Home loans conveyancing panel they need to have retained the file for a prescribed period?
It very much depends from lender to lender but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Foundation Home loans Conveyancing Panel Terms. It might be worth you contacting Foundation Home loans directly.
Do the majority of lenders operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Foundation Home loans conveyancing panel requirements are different to Foundation Home loans’s conveyancing panel requirements.
The for formalities of my purchase has taken place with a loan from Foundation Home loans. Conveyancing was satisfactory but I feel I should register my dissatisfaction about Foundation Home loans. How do I make a complaint?
Almost all lenders have complaints procedures. Your first port of call should be one of the Foundation Home loans branches or the Customer Services Team at Foundation Home loans head office. Ordinarily complaints to Foundation Home loans are sorted out very quickly. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR who will take matters further.
Can I register a complaint to Foundation Home loans about the lawyers being on the Foundation Home loans conveyancing panel?
There is little point in complaining directly to Foundation Home loans. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.