First Direct Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the First Direct Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the First Direct Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers. It is a unique risk mitigation tool.

This software assists the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on First Direct’s changes. Even though utilising COMPLETIONmonitor is not a condition for being on the First Direct panel, demonstrating you can stay up to date with First Direct’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, safeguard your panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces compliance and CQS reports, and will enhance your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by First Direct

Banks and building societies often change their requirements. The UK Finance Lenders’ Handbook requirements from First Direct are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, First Direct has made 36 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 75.8 days. In total, 6% of the sections of P2 of the UK Finance Lenders’ Handbook for First Direct have been changed since 15/12/2008.

To find out more about lender panel compliance,

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