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First Trust Bank Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the First Trust Bank Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the First Trust Bank Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This system is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on First Trust Bank’s changes. While using the software is not a prerequisite for First Trust Bank , demonstrating you can stay up to date with First Trust Bank’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces compliance and CQS reports, and will enhance your firm's efficiency. It is also simply to use, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by First Trust Bank

Mortgage companies frequently change their requirements. The BSA instructions from First Trust Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, First Trust Bank has made 124 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 22.0 days. In total, 0% of the sections of the BSA Requirements for First Trust Bank have been changed since 26/1/2010.

To find out more about lender panel compliance,
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Q and A’s regarding the First Trust Bank Solicitor Panel from members of the public

The solicitor my husband and I wanted to use for conveyancing on a purchase said she would charge more if my lender is because of their difficult processes! Will I regret using First Trust Bank? Any comments will be appreciated
First Trust Bank conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the First Trust Bank conveyancing panel. If they are not, this does add further risk of delay as First Trust Bank will appoint their own solicitors to look after their interest.
I am purchasing a new build apartment and my solicitor is informing me that she is duty bound to reveal incentives from the seller as her practice is on the First Trust Bank conveyancing panel. I am on a tight deadline to exchange and I dont want to delay the conveyancing. Is my lawyer right?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the First Trust Bank approved panel is to comply with the CML Handbook requirements (last updated for this lender on First Trust Bank). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
Do all the firms listed on your directory have online case tracking as I was under the impression that this was a precondition of being on the First Trust Bank conveyancing panel?
The Council of Mortgage Lenders or BSA do not require online case tracking. Some law firms operate such technology and some don't.
I am considering applying for a First Trust Bank mortgage for purchase of a new build (under development) with 65 per cent LTV. Is it compulsory to choose a solicitor on the conveyancing panel for First Trust Bank?
There is nothing to stop you using your solicitor but First Trust Bank will insist on their interests being represented by a firm on their conveyancing panel. There is much more potential for delays and confusion with two solicitors involved, and it will undoubtedly be more expensive too.
When it comes to mortgage companies such as First Trust Bank do solicitors have to be pay a fee to be on the list of approved solicitors?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
I had instructed online conveyancers based in Birmingham who are on the First Trust Bank solicitor panel. They are now charging me a separate fee of £195 for the legal aspects of the First Trust Bank mortgage. Is this an additional conveyancing fee specified by First Trust Bank?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by First Trust Bank but by your lawyers. Some firms on the First Trust Bank will charge an ‘acting for lender’ fee but plenty of firms include it on their overall fee.
I have not been happy with the level or service received from my lawyer. Is there a First Trust Bank conveyancing panel complaints department or do I complain directly to the law firm?
Complaining to First Trust Bank about their conveyancing panel is unlikely to yield much of a response. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

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