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RBS- First Active Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the RBS- First Active Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the RBS- First Active Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by PI insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This software is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with alerts on RBS- First Active’s changes. While using this technology is not a condition for acceptance on the RBS- First Active panel, demonstrating you can stay up to date with RBS- First Active’s Handbook requirements is a helpful support to your panel application and, more importantly, safeguard your panel standing.

The system generates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by RBS- First Active

Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from RBS- First Active are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, RBS- First Active has made 223 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 12.2 days. In total, 53% of the sections of P2 of the UK Finance Lenders’ Handbook for RBS- First Active have been changed since 15/12/2008.

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FAQs for the RBS- First Active Solicitor Panel from members of the public

My mortgage broker has has requested my solicitor’s panel member for the RBS- First Active conveyancing panel. What is the best way to obtain this. I have e-mailed my local RBS- First Active branch but they don't know it.
Have you tried speaking to your lawyer about this?. They should have a central record lender panel numbers including the RBS- First Active panel reference.
Please assist. My lawyer is not to blame but, my purchase conveyancing has been going on for months. The Local Authority Search from RBS- First Active was dated random date and we have agreed a date for me to move into the property on Tues etc. My solicitor has advised that as she is on the RBS- First Active conveyancing panel she needs to reorder the searches as they are no longer acceptable to the lender.
One of the many conditions to being on the RBS- First Active approved panel is to comply with the CML Handbook requirements (last updated for this lender on RBS- First Active)which states that a local authority search be not more than 6 months old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to RBS- First Active.
I am planning to acquire a flat and require a conveyancing solicitor in Newcastle who is on the RBS- First Active approved. Could you point me in the right direction as regards a solicitor?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for RBS- First Active . We don’t recommend any particular firm.
The firm that just started acting on my purchase in Hendon has without warning closed. They were on acting for me because I had to have a firm on the RBS- First Active conveyancing panel and my family lawyer was not. I gave my credit card details for them to take £175 for searches. What should be my next steps?
If you have an estate agent involved then let them know immediately so that they advise the vendors that there may be a slight delay due to reasons beyond your control. Most sellers would be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You should appoint new lawyers that are on the RBS- First Active conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new lawyers should be in a position to assist
We are getting a further advance on our mortgage from RBS- First Active as we wish to carry out alterations or improvements our home. Do we need to appoint a solicitor on the RBS- First Active conveyancing panel to deal with the legals?
RBS- First Active would not normally appoint firms on their approved list of lawyers to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the RBS- First Active list
We have agreed to purchase a house.One unusual aspect is that the roof has a solar panel. RBS- First Active have issued a mortgage offer so presumably this is not a concern to them. Why is my solicitor raising questions about the panel?
As you are obtaining a mortgage with RBS- First Active your lawyer must to check the RBS- First Active conveyancing instructions contained in the Part of CML Handbook for RBS- First Active . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to RBS- First Active where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. Requirements for Scotland are due in the near future.
I am selling my house. I had a double glazing fitted in month 2010 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s lender, RBS- First Active are being difficult. The solicitor who is on the RBS- First Active conveyancing panel is recommending indemnity insurance as a solution but RBS- First Active are insisting on a building regulation certificate. Why do RBS- First Active have a conveyancing panel of they don’t accept advice from them?
It is probably the case that RBS- First Active have referred the matter to their valuer. The reason why RBS- First Active may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.

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