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RBS- First Active Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the RBS- First Active Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the RBS- First Active Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk management tool.

This software assists the way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on RBS- First Active’s changes. While utilising COMPLETIONmonitor is not a prerequisite for RBS- First Active , demonstrating you can stay up to date with RBS- First Active’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, protect your panel standing.

The system generates real-time alerts, automatically produces regulatory and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by RBS- First Active

Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from RBS- First Active are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, RBS- First Active has made 223 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 12.2 days. In total, 53% of the sections of P2 of the UK Finance Lenders’ Handbook for RBS- First Active have been changed since 15/12/2008.

To find out more about lender panel compliance,
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RBS- First Active Conveyancing Panel : Questions and Answers from members of the public

A conveyancer I wanted to use for conveyancing on a purchase said he would charge more if my lender is because of their unusual legal requirements. Am I likely to be frustrated using RBS- First Active? Any comments will be appreciated
RBS- First Active conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the RBS- First Active conveyancing panel. If they are not, this does add further risk of delay as RBS- First Active will appoint their own solicitors to look after their interest.
We are approaching an exchange and my parents having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to make a notification to my lender RBS- First Active. Apparently, being on the RBS- First Active conveyancing panel and acting on their behalf he must inform RBS- First Active if the balance of the mortgage advance is not just from me. I disclosed to the bank about my parent’s contribution when I applied for the home loan so is it really necessary for this now to be an issue?
Your lawyer is obliged to check with RBS- First Active to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to RBS- First Active if you agree, failing which, your lawyer must cease to continue acting.
I require the services of a RBS- First Active panel solicitor in Stirling. Can you assist?
It is not clear why you need a RBS- First Active panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to RBS- First Active to find out which solicitors in RBS- First Active are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
The solicitors that I recently instructed on my purchase in Manchester has suddenly shut down. They were on acting for me because I had to have a solicitor on the RBS- First Active conveyancing panel and my family lawyer was not. I gave them a cheque for £150 in advance. What are my options?
If you have an estate agent involved then let them know straight away so that they advise the vendors that there may be a slight delay due to reasons beyond your control. Most sellers would be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You should appoint new lawyers that are on the RBS- First Active conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new solicitors may be able to help
Are all conveyancing solicitors on the RBS- First Active conveyancing panel regulated by the SRA?
As solicitors, in order to be on the RBS- First Active conveyancing panel they would need to be regulated by the SRA. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
Last month we had a mortgage agreed in principle with RBS- First Active. Solicitors have been instructed? How long does it take for RBS- First Active to send the offer to our conveyancer
Some lenders take longer than others. Have RBS- First Active done the valuation? Have you advised RBS- First Active as your lawyers details and checked that your lawyer is on the RBS- First Active conveyancing panel? sometimes it can take as long as six weeks for a mortgage offer to be issued
My brother and I have agreed a price on a house I spoke to a conveyancer previously used by my uncle and he suggested instructing a solicitor approved by RBS- First Active. The estate agent recommended two local firms so I asked RBS- First Active if the 2 suggested solicitors are approved, which they are not. RBS- First Active suggested that either firm can fill out the appropriate forms to become approved. Do I (1) save myself the aggravation and use one of RBS- First Active 's conveyancing panel solicitors (2) Use the local solicitor and accept there may be delays etc as they go through the approval process.
Ask RBS- First Active to suggest a law firm in your location. Most banks have lawyers on their panel throughout the UK. You can also use our search tool at the top of this page to search for a lawyer on the RBS- First Active conveyancing panel based on location. If you particularly like the sound of one of the local lawyers that you have spoken to ask them if they would go onto RBS- First Active conveyancing panel as it may only take about 2-3 weeks. As long as they meet RBS- First Active’s requirements it can be a very simple job for the solicitor. Other stuff will be going on in parallel (as you are at an early stage) so it may not delay matters.

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