RBS- First Active Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the RBS- First Active Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the RBS- First Active Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers. It is a unique risk management tool.

This system is the only way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with automatic updates on RBS- First Active’s changes. Notwithstanding that using the software is not a prerequisite for RBS- First Active , demonstrating you can stay up to date with RBS- First Active’s Handbook requirements is a helpful support to your panel application and, just as importantly, protect your firm’s panel standing.

The software creates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by RBS- First Active

Banks and building societies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from RBS- First Active are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, RBS- First Active has made 223 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 12.2 days. In total, 53% of the sections of P2 of the UK Finance Lenders’ Handbook for RBS- First Active have been changed since 15/12/2008.

To find out more about lender panel compliance,

Examples of recent questions relating to the RBS- First Active Solicitor Panel from members of the public

A conveyancer I had intended to instruct on a purchase said she would charge more if my lender is due to their difficult processes! Am I likely to be frustrated using RBS- First Active? Is RBS- First Active conveyancing so much more difficult?
RBS- First Active conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the RBS- First Active conveyancing panel. If they are not, this does add further risk of delay as RBS- First Active will appoint their own solicitors to look after their interest.
I am purchasing a newly constructed apartment and my solicitor is advising me that she has to disclose incentives from the developer as her practice is on the RBS- First Active conveyancing panel. The Estate Agents are hassling me to exchange contracts and my preference is not to prolong matters. Can I insist on an exchange regardless of what my lawyer says about being on the RBS- First Active panel?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the RBS- First Active approved panel is to comply with the CML Handbook requirements (last updated for this lender on RBS- First Active). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
I am buying a flat and need a conveyancing solicitor in who is on the RBS- First Active conveyancing. Could you point me in the right direction as regards a firm?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for RBS- First Active . We don’t recommend any particular firm.
The lawyers that just started acting on my purchase in Hendon has suddenly shut down. I only went with them because I had to have a lawyer on the RBS- First Active conveyancing panel and my previous lawyer was not. I paid them £200 on account. What are my options?
If you have an estate agent involved then inform them straight away so that they advise the vendors that there may be a slight delay due to the problems encountered. Most sellers would be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You should appoint new lawyers that are on the RBS- First Active conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new solicitors may be able to assist
Two weeks ago we had a mortgage agreed in principle with RBS- First Active. Solicitors have been appointed? What is the average time that one could expect to receive a mortgage offer from RBS- First Active?
Some lenders take longer than others. Have RBS- First Active completed the survey? Have you advised RBS- First Active as your lawyers details and checked that your lawyer is on the RBS- First Active conveyancing panel? sometimes it can take as long as six weeks for a mortgage offer to be issued
My fiance and I are in the throws of looking at flats and am about to put in an offer. Should I already have a conveyancer appointed at this stage? I intend to finance via a mortgage with RBS- First Active
It would be sensible to have your start your search soon rather than later. After you have chosen your lawyer and once your offer is accepted you can instruct them to work for you and pass their details on the the EA. As you are getting a mortgage with RBS- First Active , make sure you remember to check that your lawyer is on the RBS- First Active conveyancing panel.
My ex -wife’s name is on the RBS- First Active mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the RBS- First Active mortgage in order to sell?
In terms of the RBS- First Active mortgage, it is unusual that your ex-wife’s name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of RBS- First Active in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.

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