Dudley Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk management tool.

This system optimises the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with automatic updates on Dudley Building Society’s changes. Even though utilising the software is not a condition for being on the Dudley Building Society panel, demonstrating you can stay up to date with Dudley Building Society’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, safeguard your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by Dudley Building Society

Banks and building societies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Dudley Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Dudley Building Society has made 175 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 15.6 days. In total, 59% of the sections of P2 of the UK Finance Lenders’ Handbook for Dudley Building Society have been changed since 15/12/2008.

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Common questions asked concerning the Dudley Building Society Solicitor Panel from members of the public

Am I correct in assuming that the fact that my conveyancer is not on the Dudley Building Society Conveyancing panel that there is a problem with the quality of her work?
It would not be wise to jump to that conclusion. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The most common reasons for removal are: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Dudley Building Society.
Our solicitor has requested from me proof of ID documents saying that this is part of his retainer as a solicitor on the Dudley Building Society Conveyancing panel. This is news to me - can I refuse?
Anti-terror and anti-money-laundering rules require solicitors and licensed conveyancers to verify the identity of the person or body they are dealing with before they can accept their conveyancing business. The Terms and Conditions that you need to sign will no doubt confirm this. Your lawyer is right that Dudley Building Society also require certain documents to be viewed. If a you refuse to provide ID verification documents, your conveyancer would not be able to accept instructions from you. Your lawyer also has obligations to obtain certain documents in accordance with Dudley Building Society CML Handbook requirements last updated on Dudley Building Society
Are the lawyers identified as being on the Dudley Building Society conveyancing panel, together with their details provided by Dudley Building Society?
The law firm practices themselves provide us confirmation that they are on the Dudley Building Society conveyancing panel as opposed to being supplied with a list from Dudley Building Society directly.
I am selling my house. Does my solicitor have to be on the Dudley Building Society conveyancing panel in order to deal with paying off my mortgage?
Ordinarily, even if your lawyer is not on the Dudley Building Society conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
Is it the case that all conveyancing solicitors on the Dudley Building Society conveyancing panel work on a no move no charge basis?
In the main there are no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their service
It is not clear whether my mortgage offer obliges me to make sure the lease term for the flat is extended prior to the completion date . I have telephoned Dudley Building Society on various occasions and was told they are content with the situation and they would lend. My solicitor - who is on the Dudley Building Society conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. Who do I believe?
Your lawyer has to follow the CML Handbook Part 2 requirements for Dudley Building Society. Unless your lawyer obtains specific confirmation in writing that Dudley Building Society will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Dudley Building Society to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.
At last I have had an offer on an apartment accepted, the seller does however have a dependent purchase. The vendors have offered on somewhere, but not been accepted yet, and have viewings of other properties booked. My conveyancing solicitor has been instructed. What do I do now? At what point should I appy for the mortgage with Dudley Building Society?
It is usual to have concerns where there is a chain as you are unlikely to want to be too out of pocket too early (mortgage application is approx £1k, then survey/valuation, conveyancing search costs, etc). First you should check that your solicitor is on the Dudley Building Society conveyancing panel. As to the next stages this very much depends on the circumstances of your case, desire for this property and on the state of the market. In a hot mortgage some buyers would pally for the mortgage with Dudley Building Society and pay for the valuation and only if it comes back ok would they pay their solicitor to press on with searches.