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Dudley Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Dudley Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Dudley Building Society Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk management tool.

This system facilitates the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Dudley Building Society’s changes. While utilising COMPLETIONmonitor is not a condition for being on the Dudley Building Society panel, demonstrating you can remain up to date with Dudley Building Society’s Handbook requirements is an excellent support to your panel application and, just as importantly, safeguard your firm’s panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces SRA and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Dudley Building Society

Lenders often vary their requirements. The UK Finance Lenders’ Handbook requirements from Dudley Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Dudley Building Society has made 179 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 15.3 days. In total, 59% of the sections of P2 of the UK Finance Lenders’ Handbook for Dudley Building Society have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Frequently asked questions relating to the Dudley Building Society Conveyancing Panel from members of the public

For what reasons would a law firm be excluded from the Dudley Building Society approved conveyancing panel?
According to a recent survey report by the solicitors regulator three quarters of solicitor practices had been excluded from a lender panel. The most common reasons in order are :
  1. Low volume of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction
  4. regulatory contact by SRA
  5. accidental removal. We are not aware of the specific or common criteria for removal by Dudley Building Society
I do hope you can help me. My lawyer is assuring me that he is legally obliged to conduct a Local Authority search because the firm are on the Dudley Building Society solicitor panel. Is this really necessary?
Unfortunately both you and your lawyer have little choice here. As you are taking a mortgage with Dudley Building Society your lawyer has to comply with their conditions as set out in their version of the CML Conveyancing Handbook. Your lawyer would have previously signed the Terms and Conditions of Dudley Building Society’s conveyancing panel appointment which obliges them to follow the CML Handbook requirements last updated Dudley Building Society. even if you were a cash buyer you would be ill advised not to carry out a local authority search.
Whilst your website is a good idea there are many lawyers listed near Chelsea on the Dudley Building Society conveyancing panel. It would be a lot more helpful if you could recommend a specific firm on the Dudley Building Society approved panel?
We do not recommend specific firms as the right firm for you depends on where your priorities lie. For example you may require a local firm with local knowledge or you might be looking for the low cost conveyancing. We recommend that you speak to 3 or 4 lawyers listed before you make your choice..
The lawyers that I appointed last week on my purchase in Manchester has suddenly shut down. They were on acting for me because I had to have a solicitor on the Dudley Building Society conveyancing panel and my preferred lawyer was not. I gave them a cheque for £150 in advance. What are my options?
If you have an estate agent involved then let them know straight away so that they advise the vendors that there may be a slight delay due to reasons beyond your control. Most sellers would be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You should appoint new lawyers that are on the Dudley Building Society conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new solicitors may be able to help
Are all Conveyancing Quality Solicitors on the Dudley Building Society conveyancing panel?
Some major banks and building societies now use CQS as the starting point for Panel approval such as HSBC and Santander. CQS accreditation however gives no guarantee to lender panel acceptance. That being said,the Council of Mortgage Lenders have indicated that it is likely to become a pre-requisite for firms wishing to remain on their approved list of conveyancing solicitors.
I recently had an offer accepted on an apartment. My mortgage broker suggested a solicitor I paid an upfront payment of 150. Soon after the conveyancers contacted me to say that they were not on the Dudley Building Society conveyancing panel. Am I right in thinking that I should be due a refund?
You should be able to recover this from the law firm if they were not on the Dudley Building Society panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.
I am selling my house. I had a double glazing fitted in month 8 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s lender, Dudley Building Society are being problematic. The solicitor who is on the Dudley Building Society conveyancing panel is recommending indemnity insurance as a solution but Dudley Building Society are requiring a building regulation certificate. Why do Dudley Building Society have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Dudley Building Society have referred the matter to their valuer. The reason why Dudley Building Society may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.

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