DB UK Bank Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and professional indemnity insures. It is a unique risk mitigation tool.

This software assists the way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with automatic updates on DB UK Bank’s changes. Notwithstanding that utilising the software is not a prerequisite for DB UK Bank , demonstrating you can stay up to date with DB UK Bank’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your firm’s panel status.

The system generates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, results in a PII saving.

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Lenders often vary their requirements. The UK Finance Lenders’ Handbook requirements from DB UK Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, DB UK Bank has made 190 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 14.4 days. In total, 38% of the sections of P2 of the UK Finance Lenders’ Handbook for DB UK Bank have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
6.14.1 30/11/2015 CML
3.2.3 08/10/2013 CML
5.4.6 11/01/2013 CML Local Search Indemnity Insurance
5.8.5 11/01/2013 CML
1.11a 26/09/2012 CML
6.1.3 26/09/2012 CML
6.6.2 26/09/2012 CML
6.8.1 26/09/2012 CML Adoption of Road or Sewer Indemnity Insurance
5.8.5 26/09/2012 CML
16.3.2 27/01/2011 CML

Last update 17/09/2019

DB UK Bank Conveyancing Panel Sample Enquires to our Call Center from members of the public

I appointed a law firm to work on my remortgage three weeks ago having applied for a mortgage with DB UK Bank. The solicitors confirmed to me that they are on DB UK Bank conveyancing panel and advised me their panel number. DB UK Bank then told me that their panel number was dormant and would need to be reactivated. What do I do from here? Do I instruct a different law firm currently on the approved panel for DB UK Bank?
The answer depends on whether you still have confidence in the said solicitors and how long it will take for the firm to be reinstated on the DB UK Bank conveyancing panel You may wish to enlist the help of your broker to check with the DB UK Bank as to the time frame to get your lawyer reinstated on the panel once again.
Our lawyer is asking me for ID documents saying that this is part of his retainer as a solicitor on the DB UK Bank Solicitor panel. Is this right?
Anti-terror and anti-money-laundering rules require solicitors and licensed conveyancers to verify the identity of the person or body they are dealing with before they can accept their conveyancing business. The Client Care letter that you need to sign will no doubt confirm this. Your lawyer is right that DB UK Bank also require certain documents to be viewed. If a you refuse to provide ID verification documents, your conveyancer would not be able to accept instructions from you. Your lawyer also has obligations to obtain certain documents in accordance with DB UK Bank CML Handbook requirements last updated on DB UK Bank
Do all the firms listed on your directory have online case tracking as I understood that this was a condition of being on the DB UK Bank solicitor panel?
No. There is no CML Part 2 or Building Society Association requirement relating to online case tracking. Some law firms operate such technology and some don't.
We're in Birmingham, FTBs purchasing with a mortgage (lender is DB UK Bank , but our solicitor is on the DB UK Bank conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the DB UK Bank conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
When it comes to lenders such as DB UK Bank do lawyers have to be pay a fee to be on the list of approved solicitors?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
We were going to get a DIP from DB UK Bank this week so we know how much we could potentially offer as otherwise we only have online calculators to go by (which aren't taking into account credit checks etc).Do the DB UK Bank recommend a solicitor on the DB UK Bank conveyancing panel, or is it better to find our own lawyer
You will need to appoint solicitors independently although you'll need to choose one on the DB UK Bank conveyancing panel. The solicitor represents both you and the DB UK Bank through the process.
Completion of my purchase has taken place with a mortgage from DB UK Bank. Conveyancing was a necessary evil but I feel I should register my dissatisfaction about DB UK Bank. Who do I contact should I wish to lodge a complaint?
All banks and building societies have complaints procedures. Your first port of call should be one of the DB UK Bank branches or the Customer Care Team at DB UK Bank head office. In most cases complaints to DB UK Bank are sorted out very quickly. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR who will take matters further.