Cynergy Bank Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Cynergy Bank Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Cynergy Bank Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk management tool.

This software is the only way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Cynergy Bank’s changes. While using the tool is not a prerequisite for Cynergy Bank , demonstrating you can remain up to date with Cynergy Bank’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, safeguard your firm’s panel status.

The software generates real-time alerts, automatically produces regulatory and CQS reports, and will increase your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by Cynergy Bank

Mortgage companies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Cynergy Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Cynergy Bank has made 193 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 14.1 days. In total, 42% of the sections of P2 of the UK Finance Lenders’ Handbook for Cynergy Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,

Cynergy Bank Conveyancing Panel : Questions and Answers from members of the public

Is the fact that my conveyancer is not isted on the Cynergy Bank Conveyancing panel that there is a problem with the standard of her conveyancing?
That would more than likely be a wrong assumption to make. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The most common reasons for removal are: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Cynergy Bank.
I am due to complete my purchase next Tuesday. I have now been asked to send a copy of my building insurance schedule by my solicitor as as he informs me that he is duty bound to validate that it is in order for Cynergy Bank. What risks do Cynergy Bank expect the insurance to cover?
Any lawyer on the Cynergy Bank conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in Cynergy Bank’s Part 2 requirements of the CML Handbook (last updated on Cynergy Bank). Being on the Cynergy Bank conveyancing panel your lawyer is expect to follow these requirements.
I need to find a Cynergy Bank panel solicitor in Inverness. Could you help me?
Unfortunately it’s not apparent why you need a Cynergy Bank panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Cynergy Bank to find out which solicitors in Cynergy Bank are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
My lawyers in Liverpool have advised me that no longer have my conveyancing file. To assist with my purchase I took out a mortgage with Cynergy Bank. Is it case that being on the Cynergy Bank conveyancing panel they need to have retained the file for a prescribed period?
It very much depends from lender to lender but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Cynergy Bank Conveyancing Panel Terms. It might be worth you contacting Cynergy Bank directly.
Is there a list of Cynergy Bank panel solicitors on the Council of Mortgage Lender’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
I am buying a property where the roof has a solar panel. Solicitors conducting should look into this right? Will my lender Cynergy Bank be concerned
Given that your lender is Cynergy Bank your lawyer must to check the Cynergy Bank conveyancing instructions contained in the Part of CML Handbook for Cynergy Bank . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to Cynergy Bank where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. Requirements for Scotland are due in the near future.
What are the common reasons for a lender such as Cynergy Bank to withdraw a mortgage offer?
Banks and Building Societies such as Cynergy Bank can revoke their mortgage offer although this is unusual. In the unlikely event that Cynergy Bank withdraw their offer they may or may not inform you or the lawyer as to their reasoning. There are various possible reasons but here are 5 examples:
  • Many mortgage offers have an expiry date. Your lawyer should check this. Cynergy Bank may amend or withdraw an offer before the end of its validation period if an offer extension is requested and following a re-evaluation of the property the value of the security is below a level which is acceptable to them.
  • Where the purchase price and borrowers direct contribution differ to details on the mortgage application form completed by the borrower
  • Following advice from the valuer on their lender panel or If the lender has doubts about the effectiveness of the valuation as a result of subsequent events or information received post valuation but pre completion
  • Where the sale is not at arms length for value to unconnected persons
  • If the lender reasonably believe that the applicant, borrower, mortgagor or guarantor is insolvent or is about to become insolvent or has or will have a petition presented or if any one or all enter into any arrangement with their creditors generally or if any one or all should suffer a material change in their financial circumstances

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