Cynergy Bank Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk mitigation tool.

This system assists the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on Cynergy Bank’s changes. While utilising the software is not a condition for acceptance on the Cynergy Bank panel, demonstrating you can stay up to date with Cynergy Bank’s Handbook requirements is a helpful support to your panel application and, more importantly, safeguard your firm’s panel status.

The system creates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Cynergy Bank

Lenders frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Cynergy Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Cynergy Bank has made 169 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 16.2 days. In total, 40% of the sections of P2 of the UK Finance Lenders’ Handbook for Cynergy Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,

Book a Personalised Demo

Recent Changes Include

# Date Assoc. Changes Related To
14.2.1 14/12/2018 CML
Post Completion Conveyancing
Where should approved lawyersfor Bank of Cyprus UK send the title deeds and documents following completion?
16.3.7b 06/12/2018 CML
Transfer of Equity
Bank of Cyprus UK guidance to approved lawyers for form of attestation clause for Transfer of Equity
5.13.1 06/12/2018 CML
Balance of Monies
Contact details at Bank of Cyprus UK for approved lawyers where borrower is not providing balance of purchase price from funds/proposing to give second charge.
Insolvency Act Indemnity Insurance Deed of Gift Indemnity Insurance
6.7.4 06/12/2018 CML
New Build Conveyancing
Bank of Cyprus UK panel conveyancer requirements for New Build Conveyancing : will the Bank of Cyprus UK proceed if the property does not have the benefit of a new home warranty scheme
4.5b 17/07/2018 CML
Certificates of Title
Contact details at Bank of Cyprus UK for conveyancing panel/approved lawyers where COT should be sent
5.14.9 01/08/2017 CML
Leasehold Conveyancing
Contact details at Bank of Cyprus UK for approved lawyers for matters relating to the lease.
5.16.2 07/03/2017 CML
Leasehold Conveyancing : Management Company
Contact details at Bank of Cyprus UK for approved lawyers if unable to certify search entry on bankruptcy search does not relate to borrower.
6.6.2 07/03/2017 CML
Buy to Let Conveyancing
Contact details at Bank of Cyprus UK for conveyancing panel lawyers when law firm does not have details of current letting or letting to take place at completion.
1.11b 06/03/2017 CML
General Mortgage Instructions
Contact details at Bank of Cyprus UK for conveyancing panel lawyers to where standard mortgage documentation is inappropriate
14.2.1 06/03/2017 CML
Post Completion Conveyancing
Where should conveyancing panelfor Bank of Cyprus UK send the title deeds and documents following completion?

Last update 15/07/2019

Bank of Cyprus UK Solicitor Panel Recently Asked Questions from members of the public

Am I correct in assuming that the fact that my conveyancer is not on the Bank of Cyprus UK Conveyancing panel that there is a problem with the quality of the firm’s conveyancing?
It would not be wise to jump to that conclusion. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The top 3 reasons are as follows: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Bank of Cyprus UK.
Please assist. My lawyer is not to blame but, my purchase conveyancing has been going on for months. The Local Authority Search from Bank of Cyprus UK was dated random date and we have agreed a date for me to move into the property on 6. My lawyer has advised that as she is on the Bank of Cyprus UK conveyancing panel she needs to redo the searches as they are now out of date.
A precondition to being on the Bank of Cyprus UK approved panel is to comply with the CML Handbook requirements (last updated for this lender on Bank of Cyprus UK)which states that a local authority search be not more than 6 months old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to Bank of Cyprus UK.
How up to date is your search tool for the Bank of Cyprus UK conveyancing panel? Do Bank of Cyprus UK send you an updated list?
The firms themselves provide us confirmation that they are on the Bank of Cyprus UK conveyancing panel as opposed to being supplied with a list from Bank of Cyprus UK directly.
I am attempting to get my ex-husband taken off the mortgage deeds. Can Bank of Cyprus UK really insist on which solicitor I can or can not use?
You can use any solicitor you like but Bank of Cyprus UK then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Bank of Cyprus UK solicitors panel
is it true that all conveyancing solicitors on the Bank of Cyprus UK conveyancing panel overseen by the Solicitors Regulatory Authority?
As solicitors, in order to be on the Bank of Cyprus UK conveyancing panel they would need to be regulated by the Solicitors Regulatory Authority. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
We have agreed a price on a apartment I spoke to a solicitor recommended by my brother and he suggested retaining a law firm approved by Bank of Cyprus UK. The estate agent recommended two local firms so I asked Bank of Cyprus UK if the 2 suggested solicitors are approved, which they are not. Bank of Cyprus UK pointed out that either firm can fill out the appropriate forms to become approved. Do I (1) save myself the aggravation and use one of Bank of Cyprus UK 's conveyancing panel solicitors (2) Use the local solicitor and accept there may be delays etc as they go through the approval process.
Enquire of Bank of Cyprus UK for conveyancing panel firms in your area. Lenders have them all over the country. You can also use our search tool at the top of this page to search for a lawyer on the Bank of Cyprus UK conveyancing panel based on location. If you particularly like the sound of one of the local lawyers that you have spoken to ask them if they would go onto Bank of Cyprus UK conveyancing panel as it may only take about 2-3 weeks. As long as they meet Bank of Cyprus UK’s requirements it can be a very simple job for the solicitor. Other stuff will be going on in parallel (as you are at an early stage) so it may not delay matters.
My fiance and I are in the throws of viewing flats and am about to put in an offer. Is it premature to have a solicitor in place? I I am planning to take a mortgage with Bank of Cyprus UK
You should start obtaining conveyancing quotes from solicitors ASAP. After you have chosen your lawyer and once your offer is accepted you can instruct them to work for you and pass their details on the the estate agent. As you are getting a mortgage with Bank of Cyprus UK , make sure you remember to check that your lawyer is on the Bank of Cyprus UK conveyancing panel.