Cynergy Bank Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and professional indemnity insures. It is a unique risk mitigation tool.

This system is the only way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Cynergy Bank’s changes. While utilising the software is not a prerequisite for Cynergy Bank , demonstrating you can remain up to date with Cynergy Bank’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your firm’s panel status.

The system generates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in a PII saving.

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Mortgage companies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Cynergy Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Cynergy Bank has made 180 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 15.2 days. In total, 40% of the sections of P2 of the UK Finance Lenders’ Handbook for Cynergy Bank have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
4.5b 28/11/2019 CML
6.7.1 13/11/2019 CML
Lender Name 12/12/2018 CML
1.11a 06/12/2018 CML
14.2.1 06/12/2018 CML
16.3.7b 06/12/2018 CML
16.5.3b 06/12/2018 CML
1.7 06/12/2018 CML
5.15.2a 06/12/2018 CML
5.10.1 06/12/2018 CML

Last update 26/03/2020

Bank of Cyprus UK Solicitor Panel Example Support Desk Enquires from members of the public

I appointed a firm of solicitors to conduct the legal paperwork on my house purchase 5 weeks ago having applied for a mortgage with Bank of Cyprus UK. The firm assured me that they are on Bank of Cyprus UK conveyancing panel and advised me their panel reference. Bank of Cyprus UK then ,via my broker advised that their panel number was dormant and would need to be reactivated. What do I do from here? Do I instruct a different law firm currently on the conveyancing panel for Bank of Cyprus UK?
The answer depends on whether you still have confidence in the said solicitors and how long it will take for the firm to be reinstated on the Bank of Cyprus UK conveyancing panel You may wish to enlist the help of your broker to check with the Bank of Cyprus UK as to the time frame to get your lawyer reinstated on the panel once again.
Our conveyancing solicitor has requested from me identification documents asserting that this forms part of his retainer as a conveyancer on the Bank of Cyprus UK Solicitor panel. Can you confirm whether this is the case?
Anti-terror and anti-money-laundering rules require solicitors and licensed conveyancers to verify the identity of the person or body they are dealing with before they can accept their conveyancing business. The Client Care letter that you need to sign will no doubt confirm this. Your lawyer is right that Bank of Cyprus UK also require certain documents to be viewed. If a you refuse to provide ID verification documents, your conveyancer would not be able to accept instructions from you. Your lawyer also has obligations to obtain certain documents in accordance with Bank of Cyprus UK CML Handbook requirements last updated on Bank of Cyprus UK
I require the services of a Bank of Cyprus UK panel solicitor in Stirling. Can you assist?
Unfortunately it’s not apparent why you need a Bank of Cyprus UK panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Bank of Cyprus UK to find out which solicitors in Bank of Cyprus UK are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
We're in Wales, FTBs purchasing with a mortgage (lender is Bank of Cyprus UK , but our lawyer is on the Bank of Cyprus UK conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the Bank of Cyprus UK conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
I was thinking of purchasing my friend’s property. Assuming we can agree a figure, what’s the best way to move forward? I hope to get a mortgage with Bank of Cyprus UK. Is there anyway to cut out the solicitors to save us both money? My father said that years ago it was possible to take the documents into the local Land Registry office and they did the rest
If you are getting a mortgage with Bank of Cyprus UK involved you will need to appoint a solicitor on the Bank of Cyprus UK conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to Bank of Cyprus UK. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the Bank of Cyprus UK conveyancing panel.
My existing mortgage is with Bank of Cyprus UK. My father has just retired and wants to pay off my mortgage. After Bank of Cyprus UK is paid, I want to transfer the property to my mother's name; How long will it roughly take? Do we need two separate solicitors on the Bank of Cyprus UK conveyancing panel? I do not intend to live at the property once the Bank of Cyprus UK mortgage is discharged.
Although you do need to retain the services of a lawyer they dont need to be on the Bank of Cyprus UK panel. You will need a solicitor to draw up the transfer and to deal with the Land Registry formalities. The only thing you need to consider is that by selling at an undervalue so ask your lawyer about the implications. There could be an inheritance tax issue if you die within 7 years of this. As the property is your main residence you need not pay CGT but you should speak with your accountants in any event.
I have not been happy with the level or service received from my lawyer. Is there a Bank of Cyprus UK conveyancing panel complaints department or do I complain directly to the law firm?
Complaining to Bank of Cyprus UK about their conveyancing panel is unlikely to yield much of a response. Every solicitor firm and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.