Cynergy Bank Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the CML and professional indemnity insures. It is a unique risk management tool.

This software assists the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with automatic updates on Cynergy Bank’s changes. Even though using the software is not a condition for being on the Cynergy Bank panel, demonstrating you can stay up to date with Cynergy Bank’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your panel standing.

The system creates real-time alerts, automatically produces compliance and CQS reports, and will enhance your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, leads to a PII saving.

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Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from Cynergy Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Cynergy Bank has made 172 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 15.9 days. In total, 40% of the sections of P2 of the UK Finance Lenders’ Handbook for Cynergy Bank have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
5.14.9 06/12/2018 CML
Leasehold Conveyancing
Contact details at Bank of Cyprus UK for approved lawyers for matters relating to the lease.
5.15.2a 06/12/2018 CML
Leasehold Conveyancing : Management Company
Contact details at Bank of Cyprus UK for conveyancing panel lawyers for apparent problems with the management company.
6.4.5 06/12/2018 CML
Full monies through the firm's account
Contact details at Bank of Cyprus UK for conveyancing panel lawyers were the law firm will not have control over the payment of all the purchase money.
1.11a 07/03/2017 CML
General Mortgage Instructions
Contact details at Bank of Cyprus UK for approved lawyers to obtain mortgage documentation
14.2.2 07/03/2017 CML
Post Completion Conveyancing
Which documents should approved lawyersfor Bank of Cyprus UK send the title deeds and documents following completion?
5.14.9 07/03/2017 CML
Leasehold Conveyancing
Contact details at Bank of Cyprus UK for conveyancing panel lawyers for matters relating to the lease.
5.16.2 07/03/2017 CML
Leasehold Conveyancing : Management Company
Contact details at Bank of Cyprus UK for conveyancing panel lawyers if unable to certify search entry on bankruptcy search does not relate to borrower.
5.1.1 07/03/2017 CML
Properties owned for less than 6 months
Contact details at Bank of Cyprus UK for conveyancing panel lawyers where there is a restriction on use.
6.6.1 07/03/2017 CML
Buy to Let Conveyancing
Contact details at Bank of Cyprus UK for approved lawyers were the subject property is let/to be let and to check Bank of Cyprus UK lend on buy-to-let.
6.8.1 07/03/2017 CML
Roads and Sewers
Contact details at Bank of Cyprus UK for conveyancing panel lawyers if no agreement and bond for an unadopted road or sewer
Adoption of Road or Sewer Indemnity Insurance

Last update 12/11/2019

Bank of Cyprus UK Conveyancing Panel Example Support Desk Enquires from members of the public

I have just been informed by my IFA that my the law firm I have appointed is not on the Bank of Cyprus UK Conveyancing panel. How can I be certain that this is indeed the case?
The best course of action for you to take is to contact your lawyer directly. You lawyer should advise you what has happened. If they are not on the panel they may recommend you to a firm that is on the conveyancing panel for Bank of Cyprus UK.
Expecting to complete my purchase next Friday. I have now been asked to send a copy of my building insurance schedule by my solicitor as he says that he has to check this in has capacity as lawyer for Bank of Cyprus UK. What risks do Bank of Cyprus UK expect the insurance to cover?
All property lawyers on the Bank of Cyprus UK conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in Bank of Cyprus UK’s Part 2 requirements of the CML Handbook (last updated on Bank of Cyprus UK). Being on the Bank of Cyprus UK conveyancing panel your lawyer is expect to follow these requirements.
Do banks and building societies provide you with an approved list of solicitors? How do you know who is on the Bank of Cyprus UK conveyancing panel?
The law firm practices themselves provide us confirmation that they are on the Bank of Cyprus UK conveyancing panel as opposed to being supplied with a list from Bank of Cyprus UK directly.
What happens if my lawyer’s firm is removed from the Bank of Cyprus UK Solicitor panel in advance of the completion date?
First, this is a very rare occurrence. In most cases even where a law firm is removed off of a panel the lender would allow the completion to go ahead as the lender would appreciate the difficulties that they would place you in if you have ti instruct a new solicitor days before completion. In a worst case scenario where the lender insists that you instruct a new firm then it is possible for a very good lawyer to expedite the conveyancing albeit that you may pay a significant premium for this. The analogous situation is where a buyer instructs a lawyer, exchanges contracts and the law firm is shut down by the regulator such as the SRA. Again, in this situation you can find lawyers who can troubleshoot their way to bring the conveyancing to a satisfactory conclusion - albeit for a fee.
When it comes to lenders such as Bank of Cyprus UK do solicitors have to be pay a fee to be on the list of approved solicitors?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
Can I be sure that the solicitor on the Bank of Cyprus UK panel is any good?
seeking recommendations is a sensible starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always recommend that you speak with the lawyer conducting your conveyancing
Intending to buy a flat with a mortgage with Bank of Cyprus UK. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Building Society if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Bank of Cyprus UK conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Bank of Cyprus UK conveyancing panel