Cynergy Bank Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and PI insurers such as AmTrust. It is a unique risk management tool.

This software is the only way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on Cynergy Bank’s changes. While utilising the tool is not a prerequisite for Cynergy Bank , demonstrating you can remain up to date with Cynergy Bank’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, safeguard your panel standing.

The software generates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. In addition it is user friendly, cost-effective and, for some firms, results in a PII saving.

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Lenders often vary their requirements. The UK Finance Lenders’ Handbook requirements from Cynergy Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Cynergy Bank has made 180 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 15.2 days. In total, 40% of the sections of P2 of the UK Finance Lenders’ Handbook for Cynergy Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Bank of Cyprus UK Solicitor Panel Example Support Desk Enquires from members of the public

My property lawyer is not on the Bank of Cyprus UK Conveyancing Panel. Is it possible for me to use my preferred solicitor even though they are not on the Bank of Cyprus UK panel?
You have a number of options available to you here:
  1. Carry on with your preferred lawyers but Bank of Cyprus UK will need to instruct a lawyer on the Bank of Cyprus UK conveyancing panel. This will result in additional cost and potential delay.
  2. Get a new solicitor to act in the purchase, obviously checking they are on the Bank of Cyprus UK conveyancing panel.
  3. Convince your lawyer to do everything within their powers to join the Bank of Cyprus UK conveyancing panel
Can you clarify something for me?. For no fault of my lawyer but, the conveyancing for my house purchase has been going on for months. The Local Authority Search from Bank of Cyprus UK was dated random date and we have agreed a date for me to move into the property on 10 days inc Day of week eg. Mon. My lawyer informs me that as she is on the Bank of Cyprus UK conveyancing panel she needs to reorder the searches as they are no longer acceptable to the lender.
One of the many conditions to being on the Bank of Cyprus UK approved panel is to comply with the CML Handbook Part 2 obligations (last updated for this lender on Bank of Cyprus UK)which specifies that a local authority search be not more than half a year old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to Bank of Cyprus UK.
I am purchasing a property and need a conveyancing solicitor in Leeds who is on the Bank of Cyprus UK solicitor. Could you point me in the right direction as regards a solicitor?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Bank of Cyprus UK . We don’t recommend any particular firm.
My lawyers in Newcastle have advised me that no longer have my conveyancing file. To assist with my purchase I took out a mortgage with Bank of Cyprus UK. Is it case that being on the Bank of Cyprus UK conveyancing panel they need to have retained the file for a prescribed period?
Different lenders have different requirements but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Bank of Cyprus UK Conveyancing Panel Terms. It might be worth you contacting Bank of Cyprus UK directly.
My wife and I have arranged a further advance on our mortgage from Bank of Cyprus UK as we wish to carry out alterations or improvements our home. Do we need to appoint a solicitor on the Bank of Cyprus UK conveyancing panel to deal with the paperwork?
Bank of Cyprus UK would not normally appoint firms on their conveyancing panel to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Bank of Cyprus UK list
What are the common reasons for a lender such as Bank of Cyprus UK to withdraw a mortgage offer?
Banks and Building Societies such as Bank of Cyprus UK can revoke their mortgage offer although this rarely happens. should Bank of Cyprus UK withdraw their offer they may or may not inform you or the lawyer as to the reasons why. There are many potential reasons but here are a few examples:
  • Where information comes to Bank of Cyprus UK ‘s attention regarding the customers or the security that they were not aware of prior to offer that affects their original decision to lend
  • Situations where information provided by the borrower that enabled the lender to make a lending decision is fraudulent, incorrect or misleading.
  • Where the purchase price and borrowers direct contribution differ to details on the mortgage application form completed by the borrower
  • Where the lender has to take account a recent change in law
  • Where the sale is not at arms length for value to unconnected persons
Intending to buy a flat with a mortgage with Bank of Cyprus UK. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Building Society if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Bank of Cyprus UK conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Bank of Cyprus UK conveyancing panel