Cynergy Bank Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Cynergy Bank Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Cynergy Bank Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers. It is a unique risk mitigation tool.

This software is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Cynergy Bank’s changes. Even though utilising COMPLETIONmonitor is not a prerequisite for Cynergy Bank , demonstrating you can remain up to date with Cynergy Bank’s Handbook requirements is a helpful support to your panel application and, more importantly, protect your firm’s panel status.

COMPLETIONmonitor generates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by Cynergy Bank

Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from Cynergy Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Cynergy Bank has made 193 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 14.1 days. In total, 42% of the sections of P2 of the UK Finance Lenders’ Handbook for Cynergy Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,

Cynergy Bank Conveyancing Panel Sample Enquires to our Call Center from members of the public

I am progressing with the sale of my maisonette and the EA has just texted me to say that the buyers are changing their law firm. I am told that this is due to the fact that Cynergy Bank will only work with solicitors on their approved list. On what basis would a leading mortgage company only engage with certain solicitors?
UK lenders have always had panels of law firms they are willing to work with, but in the past few years big names such as Santander, have reviewed and reduced their conveyancing panel– in some cases removing conveyancing firms who have worked with them for more than 15 years.

Banks blame a rise in fraud as the reason for the cull – criteria have been tightened and a smaller panel should be easier to keep an eye on. No lender will say how many solicitors have been dropped, claiming the information is commercially sensitive, but the Law Society says it is hearing daily from firms that have been removed from panels, or have other concerns about them. Some do not even realise they have been dropped until contacted by a borrower who has instructed them as might be the situation in your buyer’s case. Your purchasers are unlikely to have any sway in the decision.

Can you clarify something for me?. For no fault of my lawyer but, the conveyancing for my house purchase has been going on for months. The Local Authority Search from Cynergy Bank was dated random date and we have agreed a date for me to move into the property on Tues etc. My lawyer has advised that as she is on the Cynergy Bank conveyancing panel she needs to redo the searches as they are no longer valid.
One of the many conditions to being on the Cynergy Bank approved panel is to comply with the CML Handbook Part 2 obligations (last updated for this lender on Cynergy Bank)which states that a local authority search be not more than half a year old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to Cynergy Bank.
Your search tool is useful but there are many lawyers listed near Newcastle on the Cynergy Bank conveyancing panel. It would be a lot more helpful if you could recommend a specific firm on the Cynergy Bank approved panel?
We do not recommend specific firms as the right firm for you depends on where your priorities lie. For example you may require a local firm with local knowledge or you might be looking for the low cost conveyancing. We recommend that you speak to 3 or 4 lawyers listed before you make your choice..
My uncle passed away last year and as sole heir and executor was left the house. The house had a relatively small loan left on it of around £8000. I want to have the title changed into my name whilst I re-mortgage to Cynergy Bank , pay off the mortgage etc. Is this allowed?
If you intend to re-mortgage then Cynergy Bank will insist on your using a conveyancer on the Cynergy Bank conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your Cynergy Bank conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the Cynergy Bank mortgage is registered as a charge at the Land Registry.
Planning on purchasing a flat with a mortgage with Cynergy Bank. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Building Society if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Cynergy Bank conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Cynergy Bank conveyancing panel
Cynergy Bank have agreed my mortgage in principle, my offer on house has been accepted, now what?
The estate agent will want to know who your solicitors are (make sure these solicitors are on the lenders panel). Call up Cynergy Bank or your broker and complete any relevant paperwork. Cynergy Bank will tell you what documents they want. Cynergy Bank will instruct a valuer. The valuer will get in touch with the estate agent or seller to book an appointment. Once conducted (assuming no problems) it takes about week to get a mortgage offer. Cynergy Bank will issue the offer to you and your lawyer. The transaction will then take it’s course according the nature and complexity of the conveyancing.
My brother and I are purchasing a garden flat in Hendon. Conveyancing solicitors in Hendon will soon beinstructed. My friendrecommended that we double-check that the solicitor in Hendon is on the Cynergy Bank approved list of lawyers. Is this really necessary?
Far from all Hendon conveyancing practices are on the Cynergy Bank conveyancing panel. 7 people a month use our search tool to locate a Hendon conveyancing solicitor on the on the Cynergy Bank list of approved conveyancing firms.

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