Coutts & Co Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers. It is a unique risk management tool.

This system optimises the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Coutts & Co’s changes. Even though using COMPLETIONmonitor is not a prerequisite for Coutts & Co , demonstrating you can remain up to date with Coutts & Co’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. It is also simply to use, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Coutts & Co

Lenders often vary their requirements. The UK Finance Lenders’ Handbook requirements from Coutts & Co are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Coutts & Co has made 183 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 14.9 days. In total, 42% of the sections of P2 of the UK Finance Lenders’ Handbook for Coutts & Co have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
3.1.6 01/12/2014 CML
1.11b 14/01/2011 CML
14.2.1 14/01/2011 CML
16.5.2 14/01/2011 CML
17.2.1a 14/01/2011 CML
3.1.5 14/01/2011 CML
5.9.1 14/01/2011 CML
6.1.3 14/01/2011 CML
6.6.1 14/01/2011 CML
6.9.1 14/01/2011 CML Unknown Rights and Easements Indemnity Insurance

Last update 08/01/2020

Coutts & Co Conveyancing Panel Sample Enquires to our Call Center from members of the public

I was advised recently by my financial adviser that my solicitor is not on the Coutts & Co Solicitor panel. What can I do to be certain that this is indeed the case?
The best course of action for you to take is to contact your lawyer directly. It is reasonable to expect your lawyer to advise you of the situation. If they are not on the panel they may recommend you to a firm that is on the conveyancing panel for Coutts & Co.
I do hope you can help me. My conveyancer is assuring me that she is duty-bound to conduct a Local Authority search because the firm are on the Coutts & Co approved lawyer panel. The searches cost a lot of money. Can this be avoided?
You have limited options available to you. Given that you are taking out a loan with Coutts & Co your lawyer has to comply with their conditions as set out in their version of the CML Conveyancing Handbook. Your lawyer would have previously signed the Terms and Conditions of Coutts & Co’s conveyancing panel appointment which obliges them to follow the CML Handbook requirements last updated Coutts & Co. even if you were a cash buyer you would be ill advised not to carry out a local authority search.
I see that you have a post code search directory listing solicitors on the Coutts & Co conveyancing panel. Do firms pay you a referral fee if I retain them for my own conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the Coutts & Co conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
I would like to get my former partner taken off the mortgage deeds. Can Coutts & Co really tell me which solicitor I can or can not retain?
You can use any solicitor you like but Coutts & Co then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Coutts & Co solicitors panel
Do most lenders operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Coutts & Co conveyancing panel requirements are different to Coutts & Co’s conveyancing panel criteria.
I have a mortgage with Coutts & Co. My uncle retired last week and wants to pay off the mortgage left on the property. After Coutts & Co is paid, I want to transfer the property to my mother's name; How long will it roughly take? Do we need two separate solicitors on the Coutts & Co conveyancing panel? I do not intend to live at the property once the Coutts & Co mortgage is discharged.
You will need a solicitor but they need not be on the Coutts & Co conveyancing panel. You will need a solicitor to draw up the transfer and to deal with the Land Registry formalities. The only thing you need to consider is that by selling at an undervalue so ask your lawyer about the implications. There could be an inheritance tax issue if you die within 7 years of this. As the property is your main residence you need not pay CGT but you should speak with your accountants in any event.
My ex -wife’s name is on the Coutts & Co mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the Coutts & Co mortgage in order to sell?
As regards the Coutts & Co mortgage, it is unusual that your ex-wife’s name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of Coutts & Co in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.