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Coutts Finance Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Coutts Finance Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Coutts Finance Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk management tool.

This system is the only way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with automatic updates on Coutts Finance’s changes. Notwithstanding that using COMPLETIONmonitor is not a condition for being on the Coutts Finance panel, demonstrating you can remain up to date with Coutts Finance’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces regulatory and CQS reports, and will improve your firm's efficiency. It is also simply to use, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by Coutts Finance

Banks and building societies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Coutts Finance are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Coutts Finance has made 101 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 27.0 days. In total, 43% of the sections of P2 of the UK Finance Lenders’ Handbook for Coutts Finance have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Coutts & Co Solicitor Panel Example Support Desk Enquires from members of the public

Is the fact that my solicitor is not on the Coutts & Co Conveyancing panel that there is a problem with the quality of the firm’s conveyancing?
It would not be wise to jump to that conclusion. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The most common reasons for removal are: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Coutts & Co.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Coutts & Co will not agree to this. Why was Coutts & Co even consulted?
Your lawyer being on the Coutts & Co conveyancing panel is duty bound to inform Coutts & Co of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Coutts & Co then they would have to discontinue acting for you and Coutts & Co.
Do I need to pop into the offices of the Coutts & Co conveyancing panel solicitor to execute the legal charge? If so, I will choose one who does conveyancing in London so that I can pop in to their offices if necessary.
Most conveyancing panel lawyers for Coutts & Co undertake all of the work via the post, internet or over the phone. This means that they can undertake your Conveyancing Transaction no matter where you live in England or Wales. However you should check if you can still book an appointment to go into appointed conveyancing lawyer if you prefer.
What happens if my solicitor is removed from the Coutts & Co Solicitor panel in advance of completion?
First, this is a very rare occurrence. In most cases even where a law firm is removed off of a panel the lender would allow the completion to go ahead as the lender would appreciate the difficulties that they would place you in if you have ti instruct a new solicitor days before completion. In a worst case scenario where the lender insists that you instruct a new firm then it is possible for a very good lawyer to expedite the conveyancing albeit that you may pay a significant premium for this. The analogous situation is where a buyer instructs a lawyer, exchanges contracts and the law firm is shut down by the regulator such as the SRA. Again, in this situation you can find lawyers who can troubleshoot their way to bring the conveyancing to a satisfactory conclusion - albeit at a cost.
Is it the case that all conveyancing solicitors on the Coutts & Co conveyancing panel regulated by the SRA?
As a firm of solicitors, in order to be on the Coutts & Co conveyancing panel they would need to be regulated by the SRA. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
How can we tell if a solicitor on the Coutts & Co panel is any good?
obtaining recommendations is a sensible start. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always advise that you speak with the solicitor conducting your transaction
I was thinking of purchasing my friend’s property. Once we agree a price, what’s the best way to proceed? I plan to obtain a mortgage with Coutts & Co. Is there anyway to cut out the solicitors to save us both money? My father said that years ago it was possible to take the documents into the local Land Registry office and they did the rest
If you are getting a mortgage with Coutts & Co involved you will need to appoint a solicitor on the Coutts & Co conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to Coutts & Co. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the Coutts & Co conveyancing panel.

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