RBS - Direct Line One Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers such as AmTrust. It is a unique risk management tool.

This software optimises the way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with alerts on RBS - Direct Line One’s changes. While utilising the tool is not a prerequisite for RBS - Direct Line One , demonstrating you can remain up to date with RBS - Direct Line One’s Handbook requirements is a helpful support to your panel application and, just as importantly, protect your firm’s panel standing.

The system creates real-time alerts, automatically produces SRA and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by RBS - Direct Line One

Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from RBS - Direct Line One are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, RBS - Direct Line One has made 180 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 15.2 days. In total, 45% of the sections of P2 of the UK Finance Lenders’ Handbook for RBS - Direct Line One have been changed since 15/12/2008.

To find out more about lender panel compliance,

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RBS - Direct Line Conveyancing Panel : Questions and Answers from members of the public

My financial adviser has informed me that I have to pay RBS - Direct Line fees should I instruct my family lawyer. How efficient are the RBS - Direct Line conveyancing panel solicitors? I dont care which law firm I use provided that they are good and not exorbitantly priced. Are there any RBS - Direct Line conveyancers you'd recommend?
RBS - Direct Line’s conveyancing panel is pretty large so your best bet is just to check with the firms you are getting quotes from whether they are on it. You can search by postcode on the search tool on this site to find solicitors that RBS - Direct Line will allow to act for them.
My wife and I intend to remortgage our maisonette with RBS - Direct Line. We have a son 18 who lives with us. The solicitor on the RBS - Direct Line conveyancing panel has asked us to disclose anyone over the age of 17 other than ourselves who reside at the property. The solicitor has now sent a form for our son to sign, waiving any legal rights in the event that the property is repossessed. I have a couple of concerns (1) Is this document specific to the RBS - Direct Line conveyancing panel as he never had to sign this form when we purchased 3 years ago (2) Does our son by signing this giving up his rights to inherit the property?
First, rest assured that your RBS - Direct Line conveyancing panel solicitor is doing the right thing as it is established procedure for any occupier who is aged 17 or over to sign the necessary Consent Form, which is purely to state that any rights he has in the property are postponed and secondary to RBS - Direct Line .This is solely used to protect the RBS - Direct Line if the property were re-possessed so that in such circumstances, your son would be legally obliged to leave.

It does not impact your son’s right to inherit the apartment. Please note that if your son were to inherit and the mortgage in favour of RBS - Direct Line had not been discharged, he would be liable to take over the loan or pay it off, but other than that, there is nothing stopping him from keeping the property in accordance with your will or the rules of intestacy.

I have checked your search tool I can't find the lawyer I was hoping to instruct as being on the RBS - Direct Line conveyancing panel. My lawyer has said that they are on the RBS - Direct Line approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the RBS - Direct Line conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the RBS - Direct Line solicitor panel.
My conveyancers in Newcastle have advised me that no longer have my conveyancing file. To assist with my purchase I took out a mortgage with RBS - Direct Line. Is it case that being on the RBS - Direct Line conveyancing panel they need to have retained the file for a number of years?
Different lenders have different requirements but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the RBS - Direct Line Conveyancing Panel Terms. It might be worth you contacting RBS - Direct Line directly.
Is there a list of RBS - Direct Line panel solicitors on the Building Society Association’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
Do conveyancing solicitors on the RBS - Direct Line conveyancing panel work on a no move no charge basis?
There is generally no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their package
Intending to buy a house with a mortgage with RBS - Direct Line. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Building Society if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the RBS - Direct Line conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the RBS - Direct Line conveyancing panel