RBS - Direct Line One Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the RBS - Direct Line One Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the RBS - Direct Line One Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers. It is a unique risk management tool.

This software facilitates the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on RBS - Direct Line One’s changes. While using the tool is not a condition for acceptance on the RBS - Direct Line One panel, demonstrating you can stay up to date with RBS - Direct Line One’s Handbook requirements is an excellent support to your panel application and, more importantly, protect your firm’s panel status.

The software generates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by RBS - Direct Line One

Lenders frequently change their requirements. The UK Finance Lenders’ Handbook requirements from RBS - Direct Line One are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, RBS - Direct Line One has made 183 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 14.9 days. In total, 45% of the sections of P2 of the UK Finance Lenders’ Handbook for RBS - Direct Line One have been changed since 15/12/2008.

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