Co operative Bank Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers such as AmTrust. It is a unique risk management tool.

This system assists the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with notifications given on Co operative Bank’s changes. While utilising the tool is not a condition for acceptance on the Co operative Bank panel, demonstrating you can stay up to date with Co operative Bank’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, protect your firm’s panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces SRA and CQS reports, and will increase your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by Co operative Bank

Mortgage companies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Co operative Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Co operative Bank has made 598 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 4.6 days. In total, 72% of the sections of P2 of the UK Finance Lenders’ Handbook for Co operative Bank have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
1.11b 04/04/2016 CML
5.14.9 04/04/2016 CML
6.5.1 04/04/2016 CML
9.1 04/04/2016 CML Adverse Possession Indemnity Insurance Possessory Title Indemnity Insurance Missing Deeds Indemnity Insurance Defective Title Indemnity Insurance
6.14.1 30/11/2015 CML
5.5.1b 01/12/2014 CML
6.14.1d 01/12/2014 CML
6.14.4 01/12/2014 CML
6.14.1 01/12/2014 CML
5.20.4 08/07/2013 CML

Last update 20/05/2019

Co operative Bank Conveyancing Panel Recently Asked Questions from members of the public

My financial adviser has has requested my solicitor’s panel member for the Co operative Bank conveyancing panel. What is the best way to discover this. I have called my local Co operative Bank branch but they don't know it.
Have you tried speaking to your lawyer about this?. A law firm is likely to keep a file or database of lender panel information which would include, if applicable their conveyancing panel details for Co operative Bank.
I am buying a new build apartment and my solicitor is telling me that she is duty bound to reveal incentives from the developer as her practice is on the Co operative Bank conveyancing panel. I am nearing the developer’s deadline to exchange and I would rather not prolong the conveyancing. Can I insist on an exchange regardless of what my lawyer says about being on the Co operative Bank panel?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Co operative Bank approved panel is to comply with the CML Handbook requirements (last updated for this lender on Co operative Bank). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
Do I need to attend the offices of the Co operative Bank conveyancing panel solicitor to execute the mortgage deed? If so, I will instruct a firm who offer conveyancing in Newcastle so that I can pop in to their offices when needed.
Most conveyancing panel lawyers for Co operative Bank undertake all of the work via the post, internet or over the phone. This means that they can undertake your Conveyancing Transaction no matter where you live in England or Wales. However you should check if you can still book an appointment to go into appointed conveyancing lawyer if you prefer.
I am buying a right to buy flat and getting a mortgage with Co operative Bank. How practical is it for me to do the conveyancing?
Leaving aside the complexities and merits of DIY conveyancing you will have to appoint a solicitor on the Co operative Bank conveyancing panel to look after their interests. Most people therefore find it easier to let the solicitor act for them and the lender. Furthermore there is minimal cost savings to made in you doing to conveyancing for yourself and another lawyer conducting the conveyancing for the lender. Please feel free to use the search tool to find a lawyer on the Co operative Bank conveyancing panel in your location.
Is there a list of Co operative Bank panel solicitors on the Building Society Association’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
Are all solicitor practices on the Co operative Bank conveyancing panel regulated by the SRA?
As a firm of solicitors, in order to be on the Co operative Bank conveyancing panel they would need to be regulated by the Solicitors Regulatory Authority. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
Completion of my remortgage has taken place with a mortgage from Co operative Bank. Conveyancing was of an acceptable standard but I feel I should register my dissatisfaction about Co operative Bank. Who do I contact should I wish to lodge a complaint?
Most banks and building societies have complaints procedures. Your first point of contact should be one of the Co operative Bank branches or the Customer Services Team at Co operative Bank head office. In most cases complaints to Co operative Bank are sorted out effectively and efficiently. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR with full details of your complaint.