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Co operative Bank Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Co operative Bank Conveyancing Panel?
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How can my firm be reinstated onto the Co operative Bank Conveyancing Panel?
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COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk mitigation tool.

This software optimises the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with notifications given on Co operative Bank’s changes. Notwithstanding that using the tool is not a condition for being on the Co operative Bank panel, demonstrating you can remain up to date with Co operative Bank’s Handbook requirements is an excellent support to your panel application and, just as importantly, safeguard your firm’s panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces SRA and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Co operative Bank

Lenders frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Co operative Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Co operative Bank has made 1268 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 2.2 days. In total, 78% of the sections of P2 of the UK Finance Lenders’ Handbook for Co operative Bank have been changed since 15/12/2008.

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Examples of recent questions relating to the Co operative Bank Solicitor Panel from members of the public

How easy is it to change a solicitor as I need to find one who is on the Co operative Bank conveyancing panel. How easy is it to change conveyancer?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
Much to my surprise my conveyancing solicitor is asking me for proof of ID documents saying that this is part of his requirements as a solicitor on the Co operative Bank Conveyancing panel. Am I being spun a yarn?
Anti-terror and anti-money-laundering rules require solicitors and licensed conveyancers to verify the identity of the person or body they are dealing with before they can accept their conveyancing business. The Client Care letter that you need to sign will no doubt confirm this. Your lawyer is right that Co operative Bank also require certain documents to be viewed. If a you refuse to provide ID verification documents, your conveyancer would not be able to accept instructions from you. Your lawyer also has obligations to obtain certain documents in accordance with Co operative Bank CML Handbook requirements last updated on Co operative Bank
I am buying a property and require a conveyancing solicitor in Newcastle who is on the Co operative Bank approved. Can you recommend a local firm?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Co operative Bank . We don’t recommend any particular firm.
I am considering applying for a Co operative Bank mortgage for purchase of a newly converted (under development) with 70% LTV. Is it compulsory to choose a solicitor on the conveyancing panel for Co operative Bank?
In theory, you could use a solicitor that is not on Co operative Bank conveyancing panel, but Co operative Bank would require one of their panel solicitors to be instructed to act in their interests, and you'd have to pay for this - so most people instruct a panel solicitor. It's also easier, as otherwise you'd have to deal with two solicitors for the same conveyancing matter.
Is it common for Co operative Bank to withdraw a mortgage offer and what would be the reasoning?
Banks and Building Societies such as Co operative Bank can withdraw their mortgage offer although this is unusual. should Co operative Bank withdraw their offer they may or may not inform you or the lawyer as to the reasons why. There are many potential reasons but here are a few examples:
  • A cashback to the buyer, or | part of the price includes a non-cash incentive to the buyer (eg paid stamp duty land tax),or | any indirect incentive (cash or non cash) or rental guarantee, of which the lender was previously unaware
  • Where the purchase price and borrowers direct contribution differ to details on the mortgage application form completed by the borrower
  • Where the sale is not at arms length for value to unconnected persons
  • Where the Lender’s right to possession is fettered in some way
  • If the lender reasonably suspects that the applicant, borrower, mortgagor or guarantor is involved in any criminal or fraudulent activity, including trading in illegal drugs or other substances, theft, robbery, deception or other serious offences, or if the applicant borrower, mortgagor or guarantor has a conviction for any serious criminal offence, including theft, deception, fraud, robbery or trade in illegal drugs or other substances;
I currently have a mortgage with with Co operative Bank. Conveyancing was finalised 12 months ago. Should I wish to rent out the flat and do not currently have a buy-to-let mortgage do I need to remortgage to a BTL mortgage or inform Co operative Bank?
You must advise Co operative Bank prior to letting out your property as this is likely to be a breach of Co operative Bank’s mortgage conditions. In many cases banks or building societies will permit you to let out your former home without needing to switch to a buy-to-let mortgage but some lenders will add a surcharge to your mortgage rate to reflect the higher risk. You should contact Co operative Bank directly. You need not do this via a Co operative Bank conveyancing panel firm.
I am selling my house. I had a double glazing fitted in month 7 but did not receive a FENSA certificate or Building Regulation Certificate. My buyer's lender, Co operative Bank are being problematic. The solicitor who is on the Co operative Bank conveyancing panel is happy to accept ‘lack of building regulation’ insurance but Co operative Bank are insisting on a building regulation certificate. Why do Co operative Bank have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Co operative Bank have referred the matter to their valuer. The reason why Co operative Bank may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.