Clydesdale Bank Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and professional indemnity insures. COMPLETIONmonitor is a unique risk mitigation tool.

This software facilitates the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Clydesdale Bank’s changes. Notwithstanding that using COMPLETIONmonitor is not a condition for acceptance on the Clydesdale Bank panel, demonstrating you can stay up to date with Clydesdale Bank’s Handbook requirements is an excellent support to your panel application and, just as importantly, safeguard your panel status.

COMPLETIONmonitor generates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, results in a PII saving.

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Banks and building societies often change their requirements. The UK Finance Lenders’ Handbook requirements from Clydesdale Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Clydesdale Bank has made 290 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 9.4 days. In total, 50% of the sections of P2 of the UK Finance Lenders’ Handbook for Clydesdale Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
16.5.3c 11/03/2016 CML
17.2.1a 11/03/2016 CML
4.5b 11/03/2016 CML
5.16.2 11/03/2016 CML
5.19.1 11/03/2016 CML
5.1.1 11/03/2016 CML
6.14.1 30/11/2015 CML
14.1.5 10/12/2014 CML
5.15.2c 01/12/2014 CML
5.20.1 04/07/2012 CML

Last update 16/11/2018

Clydesdale Bank Solicitor Panel Example Support Desk Enquires from members of the public

Am I correct in assuming that the fact that my conveyancer is not identified on the Clydesdale Bank Conveyancing panel that there is a problem with the quality of her work?
That would more than likely be a wrong assumption to make. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The most common reasons for removal are: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Clydesdale Bank.
Our conveyancer has uncovered a problem with the lease for the apartment we are purchasing. The other side have suggested defective title insurance as a workaround. We are content with insurance and will cover the costs. Our lawyer has advised that as he is on the Clydesdale Bank conveyancing panel he must check that the lender is happy with this solution. Who is the client here, us or Clydesdale Bank?
Just because you have a mortgage offer from Clydesdale Bank does not mean to say that the property will be meet their requirements for the purposes of a mortgage. Your lawyer has to ensure that the lease has to comply with the CML Handbook Requirements. You and Clydesdale Bank are the client. The appropriate lender requirements must be adhered to by the Clydesdale Bank conveyancing panel who has to balance acting for you and Clydesdale Bank
I note that you have a post code search directory listing solicitors on the Clydesdale Bank conveyancing panel. Do firms pay you a commission if I instruct them for my conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the Clydesdale Bank conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
Can you clarify what the consequences are if my lawyer’s firm is suspended from the Clydesdale Bank Conveyancing panel before the completion date?
The first thing to point out is that, this is a very rare occurrence. In most cases even where a law firm is removed off of a panel the lender would allow the completion to go ahead as the lender would appreciate the difficulties that they would place you in if you have ti instruct a new solicitor days before completion. In a worst case scenario where the lender insists that you instruct a new firm then it is possible for a very good lawyer to expedite the conveyancing albeit that you may pay a significant premium for this. The analogous situation is where a buyer instructs a lawyer, exchanges contracts and the law firm is shut down by the regulator such as the SRA. Again, in this situation you can find lawyers who can troubleshoot their way to bring the conveyancing to a satisfactory conclusion - albeit at a cost.
How can we tell if a solicitor on the Clydesdale Bank panel is any good?
obtaining recommendations is a sensible starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always suggest that you speak with the solicitor handling your transaction
I am buying a property where the roof has a solar panel. Clydesdale Bank have issued a mortgage offer so presumably this is not a concern to them. Why is my solicitor raising questions about the panel?
Given that you are obtaining a mortgage with Clydesdale Bank your lawyer must to check the Clydesdale Bank conveyancing instructions contained in the Part of CML Handbook for Clydesdale Bank . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to Clydesdale Bank where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. The CML are developing guidance for Northern Ireland and Scotland.
Can I register a complaint to Clydesdale Bank about the lawyers being on the Clydesdale Bank conveyancing panel?
There is little point in complaining directly to Clydesdale Bank. Every solicitor firm and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.