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Chelsea Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Chelsea Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Chelsea Building Society Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk mitigation tool.

This system optimises the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Chelsea Building Society’s changes. Notwithstanding that using the tool is not a prerequisite for Chelsea Building Society , demonstrating you can remain up to date with Chelsea Building Society’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, protect your panel standing.

The software generates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by Chelsea Building Society

Mortgage companies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Chelsea Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Chelsea Building Society has made 1109 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 2.5 days. In total, 37% of the sections of P2 of the UK Finance Lenders’ Handbook for Chelsea Building Society have been changed since 15/12/2008.

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Chelsea Building Society Conveyancing Panel Recently Asked Questions from members of the public

Am I correct in assuming that the fact that my solicitor is not identified on the Chelsea Building Society Conveyancing panel that there is a problem with the standard of her work?
That would more than likely be a wrong assumption to make. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The most common reasons for removal are: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Chelsea Building Society.
I am purchasing a newly constructed flat and my solicitor is informing me that she is duty bound to disclose incentives from the builder as her firm is on the Chelsea Building Society conveyancing panel. I am on a tight deadline to exchange and my preference is not to prolong matters. Can I insist on an exchange regardless of what my lawyer says about being on the Chelsea Building Society panel?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Chelsea Building Society approved panel is to comply with the CML Handbook requirements (last updated for this lender on Chelsea Building Society). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
I note that you have a search directory listing law firms on the Chelsea Building Society conveyancing panel. Do firms pay you a referral fee if I instruct them for my own conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the Chelsea Building Society conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
My lawyers in Liverpool have advised me that they can not locate my conveyancing file. At the time of my purchase I took out a mortgage with Chelsea Building Society. Is it case that being on the Chelsea Building Society conveyancing panel they need to have retained the file for a number of years?
Different lenders have different requirements but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Chelsea Building Society Conveyancing Panel Terms. It might be worth you contacting Chelsea Building Society directly.
I am buying a property where the roof has a solar panel. Solicitors conducting should look into this right? Will my lender Chelsea Building Society be concerned
As your lender is Chelsea Building Society your lawyer must to check the Chelsea Building Society conveyancing instructions contained in the Part of CML Handbook for Chelsea Building Society . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to Chelsea Building Society where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. Requirements for Scotland are due in the near future.
Hi, thinking about buying a house off my mate. Assuming we can agree a figure, what’s the best way to proceed? I plan to obtain a mortgage with Chelsea Building Society. Is it possible to avoid using solicitors to save us both money? My dad reckons back in the day he did a lot of it himself, just went into the land registry office and providing them with the info they needed himself
If you are getting a mortgage with Chelsea Building Society involved you will need to appoint a solicitor on the Chelsea Building Society conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to Chelsea Building Society. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the Chelsea Building Society conveyancing panel.
It is not clear whether my mortgage offer requires a lease extension . I have telephoned Chelsea Building Society on various occasions and told it wasn't a problem and they would lend. My solicitor - who is on the Chelsea Building Society conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. I simply dont know who is right
Your lawyer has to follow the CML Handbook Part 2 requirements for Chelsea Building Society. Unless your lawyer obtains specific confirmation in writing that Chelsea Building Society will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Chelsea Building Society to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.

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