Chelsea Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Chelsea Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Chelsea Building Society Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This system is the only way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Chelsea Building Society’s changes. Notwithstanding that using this technology is not a condition for acceptance on the Chelsea Building Society panel, demonstrating you can stay up to date with Chelsea Building Society’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, protect your firm’s panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Chelsea Building Society

Lenders frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Chelsea Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Chelsea Building Society has made 1110 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 2.5 days. In total, 37% of the sections of P2 of the UK Finance Lenders’ Handbook for Chelsea Building Society have been changed since 15/12/2008.

To find out more about lender panel compliance,

Frequently asked questions relating to the Chelsea Building Society Solicitor Panel from members of the public

I am in the process of selling my maisonette and the EA has just telephoned to say that the buyers are appointing a new property lawyer. The reason given is that Chelsea Building Society will only engage with property lawyers on their approved list. On what basis would a big named lender only deal with certain lawyers?
UK lenders have always had panels of law firms they are willing to work with, but in the past few years big names such as HSBC, have reviewed and reduced their conveyancing panel– in some cases removing conveyancing firms who have worked with them for decades.

Banks blame a rise in fraud as the reason for the cull – criteria have been tightened and a smaller panel should be easier to keep an eye on. No lender will say how many solicitors have been dropped, claiming the information is commercially sensitive, but the Law Society says it is being contacted daily by practices that have been removed from panels, or have other concerns about them. Some do not even realise they have been dropped until contacted by a borrower who has instructed them as might be the situation in your buyer’s case. Your purchasers are unlikely to have any sway in the decision.

We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Chelsea Building Society will not agree to this. Why was Chelsea Building Society even consulted?
Your lawyer being on the Chelsea Building Society conveyancing panel is duty bound to inform Chelsea Building Society of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Chelsea Building Society then they would have to discontinue acting for you and Chelsea Building Society.
I have been Googling for competitive conveyancing fees. Can I be confident that all the law firms that are identified on your site are on the Chelsea Building Society conveyancing panel?
The solicitor and licensed conveyancing practices on our directory have advised us that they are on the Chelsea Building Society panel and agreed to advise us to take down their listing in the event of removal off of the Chelsea Building Society panel. To date we have not been informed by either a bank or a member of the public that the data about a specific firm being on the Chelsea Building Society conveyancing panel is incorrect.
I am trying to get my ex-husband removed the mortgage deeds. Can Chelsea Building Society really insist on which solicitor I can or can not use?
You can use any solicitor you like but Chelsea Building Society then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Chelsea Building Society solicitors panel
Is there a list of Chelsea Building Society panel solicitors on the Council of Mortgage Lender’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
I have a mortgage with Chelsea Building Society. My godfather retired last week and wants to pay off my mortgage. After Chelsea Building Society is paid, I want to transfer the property to my mother's name; How long does the process take? Do we need two separate solicitors on the Chelsea Building Society conveyancing panel? I do not intend to live at the property once the Chelsea Building Society mortgage is discharged.
Although you do need to retain the services of a lawyer they dont need to be on the Chelsea Building Society panel. You will need a solicitor to draw up the transfer and to deal with the Land Registry formalities. The only thing you need to consider is that by selling at an undervalue so ask your lawyer about the implications. There could be an inheritance tax issue if you die within 7 years of this. There's no capital gains tax for you as it is your main residence.
It is not clear whether my mortgage offer requires a lease extension . I have called into my local branch Chelsea Building Society on various occasions and told it wasn't a problem and they would lend. My solicitor - who is on the Chelsea Building Society conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. Who do I believe?
Your lawyer has to follow the CML Handbook Part 2 requirements for Chelsea Building Society. Unless your lawyer obtains specific confirmation in writing that Chelsea Building Society will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Chelsea Building Society to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.

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