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Chelsea Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Chelsea Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Chelsea Building Society Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This system is the only way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with alerts on Chelsea Building Society’s changes. While using COMPLETIONmonitor is not a prerequisite for Chelsea Building Society , demonstrating you can stay up to date with Chelsea Building Society’s Handbook requirements is an excellent support to your panel application and, just as importantly, protect your panel status.

The software creates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by Chelsea Building Society

Lenders often change their requirements. The UK Finance Lenders’ Handbook requirements from Chelsea Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Chelsea Building Society has made 1109 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 2.5 days. In total, 37% of the sections of P2 of the UK Finance Lenders’ Handbook for Chelsea Building Society have been changed since 15/12/2008.

To find out more about lender panel compliance,
Book a Personalised Demo

Frequently asked questions relating to the Chelsea Building Society Solicitor Panel from members of the public

On what basis could a firm of solicitors be removed from the Chelsea Building Society solicitor panel?
According to a recent survey report by the solicitors regulator three quarters of solicitor practices had been excluded from a lender panel. The top reasons in order are :
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction
  4. regulatory contact by SRA
  5. accidental removal. We are not aware of the specific or common criteria for removal by Chelsea Building Society
We are approaching an exchange and my parents having transferred the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender Chelsea Building Society. I am advised that, being on the Chelsea Building Society conveyancing panel and acting on their behalf he must inform Chelsea Building Society if the balance of the mortgage advance is not just from me. I disclosed to the bank about my parent’s contribution when I applied for the home loan so is it really necessary for him to raise this?
Your lawyer is obliged to check with Chelsea Building Society to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Chelsea Building Society if you agree, failing which, your lawyer must cease to continue acting.
How do I find a local solicitor on the Chelsea Building Society conveyancing panel? I have a car and am prepared to travel up to 10 kilometers to meet the lawyer.
Feel free to make use of the find a conveyancing panel search on this page. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Chelsea Building Society solicitor panel.
The firm that just started acting on my house acquisition in Newcastle has suddenly closed. I chose them because I had to have a solicitor on the Chelsea Building Society conveyancing panel and my family lawyer was not. I gave them a cheque for £150 in advance. What are my options?
Assuming that you have an Estate Agent in the equation then inform them immediately so that they can let the sellers know that there may be a slight delay due to the problems encountered. Hopefully they will be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You will need to appoint new lawyers that are on the Chelsea Building Society conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new solicitors may be able to help
Can you point me to a directory of Chelsea Building Society panel conveyancers on the Council of Mortgage Lender’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
Is it the case that all solicitors on the Chelsea Building Society conveyancing panel overseen by the SRA?
As a firm of solicitors, in order to be on the Chelsea Building Society conveyancing panel they would need to be regulated by the SRA. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
My husband and I are acquiring a garden flat in Hendon. Conveyancing solicitors in Hendon are preferred to begiven the go-ahead. My agentadvised that we double-check that the solicitor in Hendon is on the Chelsea Building Society panel. Surely I don't need to do this, do I?
Not all Hendon conveyancing practices are on the Chelsea Building Society conveyancing panel. Click here to find a Hendon conveyancing firm on the on the Chelsea Building Society list of approved conveyancing firms.

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