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Chelsea Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Chelsea Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Chelsea Building Society Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk management tool.

This software is the only way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with notifications given on Chelsea Building Society’s changes. While utilising the software is not a prerequisite for Chelsea Building Society , demonstrating you can remain up to date with Chelsea Building Society’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, safeguard your panel status.

The system generates real-time alerts, automatically produces SRA and CQS reports, and will enhance your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Chelsea Building Society

Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Chelsea Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Chelsea Building Society has made 1110 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 2.5 days. In total, 37% of the sections of P2 of the UK Finance Lenders’ Handbook for Chelsea Building Society have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Common questions asked concerning the Chelsea Building Society Solicitor Panel from members of the public

How easy is it to change a solicitor as I need to find one who is on the Chelsea Building Society conveyancing panel. Is it practical to instruct different lawyers?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
Much to my surprise my conveyancing solicitor has requested from me personal identification documents saying that this forms part of his requirements as a conveyancer on the Chelsea Building Society Conveyancing panel. Am I being spun a yarn?
Due to Money Laundering Regulations your conveyancing lawyer is duty bound to confirm positively your identification when entering into a business relationship with you. It is a criminal offense if your lawyer not do this. If you do not provide ID early in the transaction the solicitor must refuse to act for you. It’s unlikely a lawyer will turn you away if you come to the first meeting without relevant ID but you will have to produce it at some point so you might as well bring it with you to the initial meeting so the lawyer can tick the ID verification box and start sorting out the conveyancing straight away. If you are getting a mortgage with Chelsea Building Society your lawyer also has to check ID documents to satisfy Chelsea Building Society
Having used your search tool I can't find the lawyer I was hoping to instruct as being on the Chelsea Building Society conveyancing panel. My lawyer has said that they are on the Chelsea Building Society approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Chelsea Building Society conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Chelsea Building Society solicitor panel.
I was expecting to move into my dream home last Friday. My solicitor is on the Chelsea Building Society solicitors panel but has moved offices 8 weeks ago and had not advised Chelsea Building Society of their new address. Chelsea Building Society has locked down the release of mortgage funds as the information from the solicitors isn't correct.
This is as unusual as it is unlucky. The majority of lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Chelsea Building Society branch or your mortgage broker to see if they can assist.
Can you point me to a directory of Chelsea Building Society panel solicitors on the CML Handbook Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
We have a mortgage agreed in principle with Chelsea Building Society. Solicitors have been instructed? What is the average time that one could expect to receive a mortgage offer from Chelsea Building Society?
There is no definitive answer here. Have Chelsea Building Society done the survey? Have you advised Chelsea Building Society as your lawyers details and checked that your lawyer is on the Chelsea Building Society conveyancing panel? sometimes it can take as long as six weeks for a mortgage offer to be issued
I recently had an offer accepted on a house. My mortgage broker pressured me to appoint their lawyers I paid an upfront payment of 150. Soon after the conveyancers contacted me to say that they were not on the Chelsea Building Society conveyancing panel. Am I right in thinking that I should be due a refund?
You should be able to recover this from the law firm if they were not on the Chelsea Building Society panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.

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