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Chelsea Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Chelsea Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Chelsea Building Society Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by professional indemnity insurers. It is a unique risk mitigation tool.

This software is the only way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Chelsea Building Society’s changes. Notwithstanding that using COMPLETIONmonitor is not a condition for acceptance on the Chelsea Building Society panel, demonstrating you can stay up to date with Chelsea Building Society’s Handbook requirements is an excellent support to your panel application and, more importantly, safeguard your panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces regulatory and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by Chelsea Building Society

Banks and building societies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Chelsea Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Chelsea Building Society has made 1102 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 2.5 days. In total, 37% of the sections of P2 of the UK Finance Lenders’ Handbook for Chelsea Building Society have been changed since 15/12/2008.

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FAQs for the Chelsea Building Society Conveyancing Panel from members of the public

I am obtaining a offer of a mortgage from Chelsea Building Society. I intend to instruct a Licensed Conveyancer. Does the Chelsea Building Society Conveyancing panel allow for conveyancers regulated by the CLC
Chelsea Building Society’s approved solicitor list is, like many other lenders represented by the Council or Mortgage Lenders or BSA, open to Licensed Conveyancers regulated by the Council of Licensed Conveyancers.
Much to my surprise my solicitor has requested from me proof of ID documents stating that this is part of his retainer as a solicitor on the Chelsea Building Society Conveyancing panel. This is news to me - can I refuse?
Anti-terror and anti-money-laundering rules require solicitors and licensed conveyancers to verify the identity of the person or body they are dealing with before they can accept their conveyancing business. The Terms and Conditions that you need to sign will no doubt confirm this. Your lawyer is right that Chelsea Building Society also require certain documents to be viewed. If a you refuse to provide ID verification documents, your conveyancer would not be able to accept instructions from you. Your lawyer also has obligations to obtain certain documents in accordance with Chelsea Building Society CML Handbook requirements last updated on Chelsea Building Society
I am purchasing a house and require a conveyancing solicitor in Liverpool who is on the Chelsea Building Society approved. Could you point me in the right direction as regards a solicitor?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Chelsea Building Society . We don’t recommend any particular firm.
I would like to get my ex-wife taken off the mortgage deeds. Can Chelsea Building Society really insist on which solicitor I can or can not use?
You can use any solicitor you like but Chelsea Building Society then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Chelsea Building Society solicitors panel
We have agreed to purchase a house.One unusual aspect is that the roof has a solar panel. Solicitors conducting should look into this right? Will my lender Chelsea Building Society be concerned
Given that you are obtaining a mortgage with Chelsea Building Society your lawyer must to check the Chelsea Building Society conveyancing instructions contained in the Part of CML Handbook for Chelsea Building Society . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to Chelsea Building Society where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. The CML are developing guidance for Northern Ireland and Scotland.
What are the common reasons for a lender such as Chelsea Building Society to withdraw a mortgage offer?
Lenders such as Chelsea Building Society can withdraw their mortgage offer although this rarely happens. If Chelsea Building Society withdraw their offer they may or may not inform you or the lawyer as to the reasons why. There are various possible reasons but here are a number of examples:
  • Chelsea Building Society may amend or withdraw an offer if the Chelsea Building Society conveyancing panel solicitor is unable to confirm compliance with any of the conditions of the mortgage offer or if any of the terms of the mortgage offer cannot be satisfied
  • Where to proceed with the Mortgage offer would be unlawful
  • Where the lender has to take account a recent change in law
  • Where the lender is on notice of a restriction or a right of pre-emption which is not at market value
  • If the solicitor on the Chelsea Building Society conveyancing panel acting for the applicant, borrower, mortgagor or guarantor cannot comply with Chelsea Building Society ‘s instructions
We have agreed a price on a house I spoke to a solicitor recommended by my uncle and he recommended retaining a solicitor approved by Chelsea Building Society. The estate agent recommended two local firms so I asked Chelsea Building Society if the 2 suggested solicitors are approved, which they are not. Chelsea Building Society pointed out that either firm can fill out the appropriate forms to become approved. Do I (1) save myself the aggravation and use one of Chelsea Building Society 's conveyancing panel solicitors (2) Use the local solicitor and accept there may be delays etc as they go through the approval process.
Enquire of Chelsea Building Society for conveyancing panel firms in your area. Lenders have them all over the country. You can also use our search tool at the top of this page to search for a lawyer on the Chelsea Building Society conveyancing panel based on location. If you particularly like the sound of one of the local lawyers that you have spoken to ask them if they would go onto Chelsea Building Society conveyancing panel as it may only take about 2-3 weeks. As long as they meet Chelsea Building Society’s requirements it can be a very simple job for the solicitor. Other stuff will be going on in parallel (as you are at an early stage) so it may not delay matters.

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