Capital Home Loans Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers such as AmTrust. It is a unique risk mitigation tool.

This system is the only way you can demonstrate to lender panels that you are, and can remain fully compliant with their instructions, with alerts on Capital Home Loans’s changes. Even though using the software is not a prerequisite for Capital Home Loans , demonstrating you can stay up to date with Capital Home Loans’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, safeguard your panel status.

The system creates real-time alerts, automatically produces compliance and CQS reports, and will improve your firm's efficiency. In addition it is user friendly, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Capital Home Loans

Banks and building societies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Capital Home Loans are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Capital Home Loans has made 91 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 30.0 days. In total, 42% of the sections of P2 of the UK Finance Lenders’ Handbook for Capital Home Loans have been changed since 15/12/2008.

To find out more about lender panel compliance,

Book a Personalised Demo

Recent Changes Include

# Date Assoc. Changes Related To
6.14.1 30/11/2015 CML
Building Insurance
Capital Home Loans panel lawyers additional requirements concerning building insurance
3.1.4 01/12/2014 CML
details of the seller's solicitors or licensed conveyancers
5.14.13 01/12/2014 CML
Leasehold Conveyancing
Capital Home Loans approved lawyers leasehold conveyancing requirements : requirement as to whether a copy of the notice or evidence of service of Notice of Charge needs to be sent to them
16.5.2 08/10/2013 CML
Deed of Variation
Contact details at Capital Home Loans for conveyancing panel lawyers for confirming proposed deed of variation or agreement will not adversely affect Capital Home Loans
17.1.1 08/10/2013 CML
Redemption Statements
Contact details at Capital Home Loans for conveyancing panel lawyers to request redemption statements .
17.2.1a 08/10/2013 CML
Redemption Payments
Where do solicitors and conveyancers send the discharge and repayment remittance in relation to Capital Home Loans mortgages ?
5.13.1 08/10/2013 CML
Balance of Monies
Contact details at Capital Home Loans for conveyancing panel lawyers where borrower is not providing balance of purchase price from funds/proposing to give second charge.
Insolvency Act Indemnity Insurance Deed of Gift Indemnity Insurance
6.8.1 08/10/2013 CML
Roads and Sewers
Contact details at Capital Home Loans for conveyancing panel lawyers if no agreement and bond for an unadopted road or sewer
Adoption of Road or Sewer Indemnity Insurance
5.2.1 08/10/2013 CML
Seller not registered
Contact details at Capital Home Loans for conveyancing panel lawyers for where the seller is not the owner or registered proprietor and is not listed in the exceptions in the CML Handbook P1.
4.1 01/12/2010 CML
Mortage valuation
Do Capital Home Loans arrange for there to be a valuation report and if so, do they provide it to their conveyancing panel lawyers ?

Last update 14/04/2019

FAQs for the Capital Home Loans Conveyancing Panel from members of the public

My husband and I are novices when it comes to buying a property. Within the last couple of days our property lawyer has forwarded the sale agreement to sign with a detailed report in anticipation of exchanging contracts shortly. Capital Home Loans have this morning contacted us to inform me that they have now hit a problem as our lawyer is not on their approved list of lawyers. What do we do from here?
When purchasing a property with the benefit of a mortgage it is usual for the purchaser's solicitors to also act for the purchaser's lender.

In order to act for a bank or building society a law firm has to be on that lender's conveyancing panel. An application has to be made by the law firm to the lender to become a member of the lender's panel and there are increasingly strict criteria which the firm has to satisfy and indeed some lenders now require their panel members to be part of the Law Society’s Conveyancing Quality Scheme. Your solicitors should contact Capital Home Loans and see if they can apply for membership of the Capital Home Loans conveyancing panel, but if that is not viable Capital Home Loans will instruct their own lawyers to represent them. You are not legally obliged to appoint a law firm on the Capital Home Loans conveyancing panel and you may continue to use your own solicitors, in which case your legal fees may increase, and it will likely delay the transaction as you have another set of people involved.

Our conveyancer has discovered a defect with the lease for the apartment we are buying. The other side have suggested title insurance as a workaround. We are content with insurance and will pay for it. Our solicitor has advised that as he is on the Capital Home Loans conveyancing panel he must be satisfied that the lender is happy with this solution. Who is the client here, us or Capital Home Loans?
Just because you have a mortgage offer from Capital Home Loans does not mean to say that the property will be meet their requirements for the purposes of a mortgage. Your lawyer has to ensure that the lease has to comply with the CML Handbook Requirements. You and Capital Home Loans are the client. The appropriate lender requirements have to be complied with by the Capital Home Loans conveyancing panel who has to balance acting for you and Capital Home Loans
Do I have to have a meeting at the offices of the Capital Home Loans conveyancing panel solicitor to sign the legal charge? If so, I will appoint a lawyer who conducts conveyancing in Liverpool so that I can attend their offices if required.
Most conveyancing panel lawyers for Capital Home Loans undertake all of the work via the post, internet or over the phone. This means that they can undertake your Conveyancing Transaction no matter where you live in England or Wales. However you should check if you can still book an appointment to go into appointed conveyancing lawyer if you prefer.
I am selling my house. Does my solicitor have to be on the Capital Home Loans conveyancing panel in order to deal with paying off my mortgage?
Ordinarily, even if your lawyer is not on the Capital Home Loans conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
I have decided to exercise my right to buy my property off the council. I have a mortgage offer with Capital Home Loans. Conveyancing is not something I have any knowledge of. Can I proceed without a solicitor easily? I think we can but we keep being told I should use one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Capital Home Loans you will need to appoint a solicitor on the Capital Home Loans conveyancing panel.
The mortgage over my property is with Capital Home Loans. Conveyancing has been completed some time ago. If I am intending to rent out my property and do not currently have a buy-to-let mortgage do I need to remortgage to a buy-to-let mortgage or inform Capital Home Loans?
Your original mortgage agreement with Capital Home Loans will provide that you need their approval prior to letting out your property as this is likely to be a breach of Capital Home Loans’s mortgage conditions. In many cases banks or building societies will allow you to rent out your former home without needing to switch to a buy-to-let mortgage but some lenders will add a surcharge to your mortgage rate to reflect the higher risk. You should contact Capital Home Loans directly. You need not do this via a Capital Home Loans conveyancing panel lawyer.
I recently had an offer accepted on a house. My financial adviser recommended their conveyancers I paid an upfront payment of 150. Soon after the conveyancers contacted me sheepishly admitting that they were not on the Capital Home Loans conveyancing panel. Am I right in thinking that I should be due a refund?
You should be able to recover this from the law firm if they were not on the Capital Home Loans panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.