Capital Home Loans Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the CML and professional indemnity insures. It is a unique risk mitigation tool.

This software assists the way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Capital Home Loans’s changes. While using this technology is not a condition for being on the Capital Home Loans panel, demonstrating you can stay up to date with Capital Home Loans’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, safeguard your panel standing.

The software creates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for some firms, results in reduced PII premiums.

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Lenders often change their requirements. The UK Finance Lenders’ Handbook requirements from Capital Home Loans are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Capital Home Loans has made 91 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 30.0 days. In total, 42% of the sections of P2 of the UK Finance Lenders’ Handbook for Capital Home Loans have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
5.4.4 02/12/2014 CML
6.14.2 01/12/2014 CML
16.5.3a 08/10/2013 CML
4.5a 08/10/2013 CML
5.14.10 08/10/2013 CML
6.3.1 08/10/2013 CML
6.5.1 08/10/2013 CML
6.9.1 08/10/2013 CML Unknown Rights and Easements Indemnity Insurance
5.7.1c 08/10/2013 CML Flying Freehold Indemnity Insurance
17.2.1b 01/12/2010 CML

Last update 13/06/2019

Frequently asked questions relating to the Capital Home Loans Conveyancing Panel from members of the public

Is the fact that my conveyancer is not identified on the Capital Home Loans Conveyancing panel that there is a problem with the quality of her conveyancing?
That would more than likely be a wrong assumption to make. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The most common reasons for removal are: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Capital Home Loans.
Our property lawyer has requested from me proof of ID documents asserting that this is part of his legal duty as a solicitor on the Capital Home Loans Solicitor panel. Is this right?
Due to Money Laundering Regulations your conveyancing lawyer is duty bound to confirm positively your identification when entering into a business relationship with you. It is a criminal offense if your lawyer not do this. If you do not provide ID early in the transaction the solicitor must refuse to act for you. It’s unlikely a lawyer will turn you away if you come to the first meeting without relevant ID but you will have to produce it at some point so you might as well bring it with you to the initial meeting so the lawyer can tick the ID verification box and start sorting out the conveyancing straight away. If you are getting a mortgage with Capital Home Loans your lawyer also has to check ID documents to satisfy Capital Home Loans
Is it necessary during the course of the conveyancing process to attend the offices of the Capital Home Loans conveyancing panel solicitor to sign the mortgage deed? If so, I will appoint a lawyer who conducts conveyancing in Bristol so that I can attend their offices when needed.
Most conveyancing panel lawyers for Capital Home Loans undertake all of the work via the post, internet or over the phone. This means that they can undertake your Conveyancing Transaction no matter where you live in England or Wales. However you should check if you can still book an appointment to go into appointed conveyancing lawyer if you prefer.
I am buying a semi-detached house and getting a mortgage with Capital Home Loans. Can I do my own conveyancing?
Leaving aside the complexities and merits of DIY conveyancing you will have to appoint a solicitor on the Capital Home Loans conveyancing panel to look after their interests. Most people therefore find it easier to let the solicitor act for them and the lender. Furthermore there is minimal cost savings to made in you doing to conveyancing for yourself and another lawyer conducting the conveyancing for the lender. Please feel free to use the search tool to find a lawyer on the Capital Home Loans conveyancing panel in your location.
When it comes to lenders such as Capital Home Loans do solicitors have to be pay a fee to be on the conveyancing panel?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
I have today made my last payment due on mortgage with Capital Home Loans. I assume I don't need a solicitor on the Capital Home Loans panel to remove the mortgage at the Land Registry. Am I right?
If you have finished paying off your Capital Home Loans mortgage they may send you evidence showing that you have paid it off. Alternatively they may notify the Land Registry directly. The Land Registry need to see this evidence before they will remove the Capital Home Loans mortgage from the register. Capital Home Loans,and any evidence they send you, will determine the action you need to take. In cases where no conveyancer is acting for you and you have paid off your mortgage: but are not moving to another property where the Capital Home Loans has sent the Land Registry the discharge electronically, and the Capital Home Loans has instructed the Land Registry to do so The Land Registry will send you a letter confirming that your Capital Home Loans mortgage has been paid off.
I can not work out if my mortgage offer obliges me to make sure the lease term for the flat is extended prior to the completion date . I have telephoned Capital Home Loans on numerous occasions and was told they are content with the situation and they would lend. My solicitor - who is on the Capital Home Loans conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. I simply dont know who is right
As long as the conveyancer is on the Capital Home Loans panel she or he must comply with the CML Handbook requirements for Capital Home Loans. Unless your lawyer obtains specific confirmation in writing that Capital Home Loans will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Capital Home Loans to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.