Capital Home Loans Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. Supported by the Council of Mortgage Lenders and professional indemnity insures. It is a unique risk mitigation tool.

This system facilitates the way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with alerts on Capital Home Loans’s changes. Even though utilising the software is not a prerequisite for Capital Home Loans , demonstrating you can remain up to date with Capital Home Loans’s Handbook requirements is a helpful support to your panel application and, more importantly, safeguard your panel standing.

The software generates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, leads to reduced PII premiums.

Find a Law Firm approved by Capital Home Loans

Mortgage companies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Capital Home Loans are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Capital Home Loans has made 91 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 30.0 days. In total, 42% of the sections of P2 of the UK Finance Lenders’ Handbook for Capital Home Loans have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
5.4.4 02/12/2014 CML
5.14.13 01/12/2014 CML
16.4.1 08/10/2013 CML
17.2.1a 08/10/2013 CML
4.5a 08/10/2013 CML
5.1.1 08/10/2013 CML
5.5.4 08/10/2013 CML Restrictive Covenant Indemnity Insurance
6.14.1a 08/10/2013 CML
6.2.1 08/10/2013 CML
5.20.3 08/10/2013 CML

Last update 25/11/2019

Examples of recent questions relating to the Capital Home Loans Solicitor Panel from members of the public

My financial adviser has informed me that I have to pay Capital Home Loans fees if I use my own solicitor. How efficient are the Capital Home Loans conveyancing panel solicitors? I'm happy to use any solicitor in the country TBH as long as they're good and reasonably priced. Would you recommend a specific law firm on the Capital Home Loans panel?
Capital Home Loans’s conveyancing panel is pretty large so it would be advisable to check with the firms you are getting quotes from whether they are on it. You can search by postcode on the search tool on this site to find solicitors that Capital Home Loans will allow to act for them.
Can you help?. My lawyer is not to blame but, my purchase conveyancing has been going on for months. The Local Authority Search from Capital Home Loans was dated random date and we have agreed a date for me to move into the property on 6 months + 3. My solicitor informs me that as she is on the Capital Home Loans conveyancing panel she needs to reorder the searches as they are now out of date.
One of the many conditions to being on the Capital Home Loans approved panel is to comply with the CML Handbook Part 2 obligations (last updated for this lender on Capital Home Loans)which states that a local authority search be not more than half a year old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to Capital Home Loans.
Is it necessary during the course of the conveyancing process to attend the offices of the Capital Home Loans conveyancing panel solicitor to execute the mortgage deed? If so, I will instruct a firm who offer conveyancing in Bristol so that I can attend their offices if necessary.
Whereas this was necessary twenty years ago, most lenders no longer require their conveyancing panel solicitor to witness the borrowers signature. You will still be obliged to provide ID Documents and there are still distinct advantages to using a local solicitor, in your case a conveyancing solicitor in Bristol .
We're in London, FTBs buying with a mortgage (lender is Capital Home Loans , but our solicitor is on the Capital Home Loans conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the Capital Home Loans conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
Is the case that all CQS (Conveyancing Quality Scheme) solicitors on the Capital Home Loans conveyancing panel?
A selection of lenders now use the accreditation scheme as the starting point for Panel membership such as HSBC and Santander. The Law Society’s CQS membership however gives no guarantee to lender panel acceptance. That being said,the CML have indicated that it is likely to become a pre-requisite for firms wishing to join their approved list of firms.
After much negotiation I have agreed a price on a house. My mortgage broker recommended their conveyancers I paid an upfront payment of 150. Soon after the conveyancers contacted me sheepishly admitting that they were not on the Capital Home Loans conveyancing panel. Am I right in thinking that I should be due a refund?
You should be able to recover this from the law firm if they were not on the Capital Home Loans panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.
I have instructed a lawyer having checked that they are on the Capital Home Loans conveyancing panel. Does my lawyer arrange the survey of the property? Or Having digested plenty of house buying,I note that they all recommend that you should get your house surveyed prior to buying it. When I asked my solicitor - who is on the Capital Home Loans conveyancing panel - on this she said they don't do this and I need to contract an independent surveyor. is that correct?
Capital Home Loans will need an independent valuation of the property. Your lawyer will not arrange this. Usually Capital Home Loans will appoint their own surveyor to do this, and you will have to pay for it. Remember that this is a valuation for mortgage purposes and not a survey. You may wish to consider appointing your own surveyor to carry out a survey or prepare a home buyers report on the property. It is up to you to satisfy yourself that the property is structurally sound before you buy it. If the survey or report reveals that building work is needed, you should tell your solicitor. You may wish to renegotiate with the seller. or Your lawyer will not organise the survey but they may be able to put you in touch with a local one that they recommend. RICS offers a find a surveyor service (just google it) where you can search for a qualified surveyor by postcode. As you are getting a mortgage with Capital Home Loans you could contact your them to see if they have a list of approved surveyors.