Cambridge Building Society Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Cambridge Building Society Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Cambridge Building Society Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is web-based pre- and post-completion checklist for property lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk mitigation tool.

This system is the only way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Cambridge Building Society’s changes. Notwithstanding that using COMPLETIONmonitor is not a prerequisite for Cambridge Building Society , demonstrating you can remain up to date with Cambridge Building Society’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, protect your firm’s panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces regulatory and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for some firms, results in a PII saving.

Find a Law Firm approved by Cambridge Building Society

Banks and building societies frequently change their requirements. The BSA instructions from Cambridge Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2010, Cambridge Building Society has made 75 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 36.4 days. In total, 50% of the sections of the BSA Requirements for Cambridge Building Society have been changed since 26/1/2010.

To find out more about lender panel compliance,

Examples of recent questions relating to the Cambridge Building Society Conveyancing Panel from members of the public

How easy is it to change a solicitor as I need to find one who is on the Cambridge Building Society conveyancing panel. How easy is it to change conveyancer?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
I am due to move into my new home next Tuesday. My conveyancing lawyer has asked me to provide him with a copy of the building insurance for the house as he says that he has to check this in has capacity as lawyer for Cambridge Building Society. What risks do Cambridge Building Society expect the insurance to cover?
Any lawyer on the Cambridge Building Society conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in Cambridge Building Society’s Part 2 requirements of the CML Handbook (last updated on Cambridge Building Society). Being on the Cambridge Building Society conveyancing panel your lawyer is expect to follow these requirements.
I see that you have a search directory identifying firms on the Cambridge Building Society conveyancing panel. Do firms pay you a referral fee if I instruct them for my own conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the Cambridge Building Society conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
I was expecting to move into my first house two days ago. My lawyer’s firm is on the Cambridge Building Society solicitors panel but has moved offices 8 weeks ago and had not informed Cambridge Building Society of their new address. Cambridge Building Society is now refusing to release my funds as the information from the solicitors isn't correct.
This is a rare situation indeed. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Cambridge Building Society branch or your mortgage broker to see if they can assist.
We were going to get a DIP from Cambridge Building Society this week so we can work out what to offer on a property we like as otherwise we only have online calculators to go by (which aren't taking into account credit checks etc).Do the Cambridge Building Society recommend a solicitor on the Cambridge Building Society conveyancing panel, or is it better to find our own lawyer
You will need to appoint solicitors independently although you'll need to choose one on the Cambridge Building Society conveyancing panel. The solicitor represents both you and the Cambridge Building Society through the process.
Can I register a complaint to Cambridge Building Society about the lawyers being on the Cambridge Building Society conveyancing panel?
Complaining to Cambridge Building Society about their conveyancing panel is unlikely to yield much of a response. Every solicitor firm and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

I am selling my house. I had a double glazing fitted in month 2010 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s mortgage company, Cambridge Building Society are being pedantic. The solicitor who is on the Cambridge Building Society conveyancing panel is happy to accept ‘lack of building regulation’ insurance but Cambridge Building Society are requiring a building regulation certificate. Why do Cambridge Building Society have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Cambridge Building Society have referred the matter to their valuer. The reason why Cambridge Building Society may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.

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