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Better HomeOwnership Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Better HomeOwnership Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Better HomeOwnership Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk management tool.

This system assists the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Better HomeOwnership’s changes. Even though using this technology is not a prerequisite for Better HomeOwnership , demonstrating you can remain up to date with Better HomeOwnership’s Handbook requirements is an excellent support to your panel application and, just as importantly, protect your firm’s panel status.

The software generates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Better HomeOwnership

Lenders frequently change their requirements. The UK Finance Lenders’ Handbook requirements from Better HomeOwnership are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Better HomeOwnership has made 2 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 1365.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Better HomeOwnership have been changed since 15/12/2008.

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Better HomeOwnership Conveyancing Panel Example Support Desk Enquires from members of the public

The lawyer I wanted to use for conveyancing on a purchase said she will levy higher legal fees if my lender is due to their unusual legal requirements. Will I regret using Better HomeOwnership? Any comments will be appreciated
Better HomeOwnership conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the Better HomeOwnership conveyancing panel. If they are not, this does add further risk of delay as Better HomeOwnership will appoint their own solicitors to look after their interest.
My conveyancer has spotted a discrepancy when comparing the surveyor’s assumptions in Better HomeOwnership’s home valuation survey and what is in the conveyancing documents. My solicitor informs me that as he is on the Better HomeOwnership conveyancing panel he is obliged to check that the lender is OK with this discrepancy and is content go ahead. Is my lawyer’s stance legitimate?
A precondition to being on the Better HomeOwnership approved panel is to comply with the CML Handbook requirements (last updated for this lender on Better HomeOwnership) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
I see that you have a post code search directory listing solicitors on the Better HomeOwnership conveyancing panel. Do firms pay you a commission if I appoint them for my house purchase?
We are a listing service only for law firms wishing to communicate if they are on the Better HomeOwnership conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
My conveyancers in Birmingham have advised me that no longer have my conveyancing file. At the time of my purchase I took out a mortgage with Better HomeOwnership. Is it case that being on the Better HomeOwnership conveyancing panel they need to have retained the file for a prescribed period?
It very much depends from lender to lender but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Better HomeOwnership Conveyancing Panel Terms. It might be worth you contacting Better HomeOwnership directly.
Can you point me to a directory of Better HomeOwnership panel conveyancers on the Council of Mortgage Lender’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
My wife and I have arranged a further advance on our mortgage from Better HomeOwnership as we wish to carry out a loft conversion to our home. Do we need to appoint a solicitor on the Better HomeOwnership conveyancing panel to deal with the paperwork?
Better HomeOwnership do not ordinarily instruct firms on their approved list of lawyers to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Better HomeOwnership panel
My existing mortgage is with Better HomeOwnership. My uncle retired last week and wants to pay off the mortgage left on the property. After Better HomeOwnership is paid, I want to transfer the property to my mother's name; How long does the process take? Do we need two separate solicitors on the Better HomeOwnership conveyancing panel? I do not intend to live at the property once the Better HomeOwnership mortgage is discharged.
Although you do need to retain the services of a lawyer they dont need to be on the Better HomeOwnership panel. You will need a solicitor to draw up the transfer and to deal with the Land Registry formalities. The only thing you need to consider is that by selling at an undervalue so ask your lawyer about the implications. There could be an inheritance tax issue if you die within 7 years of this. As the property is your main residence you need not pay CGT but you should speak with your accountants in any event.

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