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Better HomeOwnership Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Better HomeOwnership Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Better HomeOwnership Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. It is supported by professional indemnity insurers. COMPLETIONmonitor is a unique risk management tool.

This software facilitates the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with automatic updates on Better HomeOwnership’s changes. While utilising the software is not a prerequisite for Better HomeOwnership , demonstrating you can remain up to date with Better HomeOwnership’s Handbook requirements is a helpful support to your panel application and, just as importantly, protect your panel status.

The system generates real-time alerts, automatically produces regulatory and CQS reports, and will improve your firm's efficiency. It is also simply to use, cost-effective and, for many firms, results in a PII saving.

Find a Law Firm approved by Better HomeOwnership

Banks and building societies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Better HomeOwnership are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Better HomeOwnership has made 2 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 1365.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Better HomeOwnership have been changed since 15/12/2008.

To find out more about lender panel compliance,
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FAQs for the Better HomeOwnership Conveyancing Panel from members of the public

Am I correct in assuming that the fact that my conveyancer is not isted on the Better HomeOwnership Conveyancing panel that there is a problem with the standard of her conveyancing?
It would not be wise to jump to that conclusion. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The most common reasons for removal are: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Better HomeOwnership.
Our grandson is buying a newly built flat with a home loan from Better HomeOwnership. His conveyancer has advised him of a delay in receiving the ‘Disclosure of Incentive Form’. This document is news to me - what is it and who needs sight of it?
The form is intended to provide information to the main parties engaged in the transaction. Therefore, it will be provided to your son’s lawyer who should be on the Better HomeOwnership conveyancing panel as a standard part of the process, and to the surveyor when requested.

The Developer will be required to start the process by downloading the form and completing it.

The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the Better HomeOwnership conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

I am looking to buy a property and need a conveyancing solicitor in Manchester who is on the Better HomeOwnership solicitor. Can you recommend a local solicitor?
Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Better HomeOwnership . We don’t recommend any particular firm.
I am trying to get my former partner taken off the mortgage deeds. Can Better HomeOwnership really insist on which solicitor I can or can not retain?
You can use any solicitor you like but Better HomeOwnership then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Better HomeOwnership solicitors panel
Do most lenders operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Better HomeOwnership conveyancing panel requirements are different to Better HomeOwnership’s conveyancing panel criteria.
I can not work out if my mortgage offer obliges me to make sure the lease term for the flat is extended prior to the completion date . I have called into my local branch Better HomeOwnership on numerous occasions and told it wasn't a problem and they would lend. My solicitor - who is on the Better HomeOwnership conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. Who do I believe?
Your lawyer has to follow the CML Handbook Part 2 requirements for Better HomeOwnership. Unless your lawyer obtains specific confirmation in writing that Better HomeOwnership will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Better HomeOwnership to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.
Intending to buy a flat with a mortgage with Better HomeOwnership. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Lender if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Better HomeOwnership conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Better HomeOwnership conveyancing panel

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