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Better HomeOwnership Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Better HomeOwnership Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Better HomeOwnership Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers. It is a unique risk management tool.

This system is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Better HomeOwnership’s changes. Notwithstanding that using COMPLETIONmonitor is not a prerequisite for Better HomeOwnership , demonstrating you can remain up to date with Better HomeOwnership’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your panel status.

COMPLETIONmonitor creates real-time alerts, automatically produces regulatory and CQS reports, and will improve your firm's efficiency. It is also simply to use, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Better HomeOwnership

Banks and building societies often vary their requirements. The UK Finance Lenders’ Handbook requirements from Better HomeOwnership are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Better HomeOwnership has made 2 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 1365.0 days. In total, 1% of the sections of P2 of the UK Finance Lenders’ Handbook for Better HomeOwnership have been changed since 15/12/2008.

To find out more about lender panel compliance,
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Better HomeOwnership Conveyancing Panel Example Support Desk Enquires from members of the public

I appointed a law firm to carry out on my remortgage 5 weeks ago having applied for a mortgage with Better HomeOwnership. The law firm reassured me that they are on Better HomeOwnership conveyancing panel and provided me their panel reference. Better HomeOwnership then ,via my broker advised that their panel number was dormant and would need to be reactivated. What happens next? Do I instruct a different law firm currently on the conveyancing panel for Better HomeOwnership?
You may be very frustrated with the lawyer but if it only go take a few more days they it may be worth waiting as, depending on how far progressed you are you may end up delaying the transaction by a number of weeks if you need to replace your solicitor You may wish to enlist the help of your broker to check with the Better HomeOwnership as to the time frame to get your lawyer reinstated on the panel once again.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Better HomeOwnership will not agree to this. Why was Better HomeOwnership even consulted?
Your lawyer being on the Better HomeOwnership conveyancing panel is duty bound to inform Better HomeOwnership of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Better HomeOwnership then they would have to discontinue acting for you and Better HomeOwnership.
What tools are available to search for a local solicitor on the Better HomeOwnership conveyancing panel? I have a car and am prepared to travel up to 20 miles to meet the solicitor.
Feel free to make use of the find a conveyancing panel search on this website. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Better HomeOwnership solicitor panel.
I am selling my house. Does my solicitor have to be on the Better HomeOwnership conveyancing panel in order to deal with redeeming my mortgage?
Ordinarily, even if your lawyer is not on the Better HomeOwnership conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
Can you point me to a directory of Better HomeOwnership panel conveyancers on the CML Handbook Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
Do conveyancing lawyers on the Better HomeOwnership conveyancing panel work on a no move no charge basis?
There is generally no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their service
I am buying a property where the roof has a solar panel. Solicitors conducting should look into this right? Will my lender Better HomeOwnership be concerned
As you are obtaining a mortgage with Better HomeOwnership your lawyer must to check the Better HomeOwnership conveyancing instructions contained in the Part of CML Handbook for Better HomeOwnership . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to Better HomeOwnership where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. Requirements for Scotland are due in the near future.

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