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Aviva Equity Release Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Aviva Equity Release Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Aviva Equity Release Conveyancing Panel?
Check your firm’s panel Status

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. It is a unique risk management tool.

This software assists the way you can prove to lender panels that you are, and can stay fully compliant with their requirements, with alerts on Aviva Equity Release’s changes. Notwithstanding that using this technology is not a prerequisite for Aviva Equity Release , demonstrating you can stay up to date with Aviva Equity Release’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your firm’s panel standing.

The system generates real-time alerts, automatically produces regulatory and CQS reports, and will improve your firm's efficiency. It is also user friendly, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Aviva Equity Release

Lenders often vary their requirements. The UK Finance Lenders’ Handbook requirements from Aviva Equity Release are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Aviva Equity Release has made 220 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 12.4 days. In total, 30% of the sections of P2 of the UK Finance Lenders’ Handbook for Aviva Equity Release have been changed since 15/12/2008.

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Examples of recent questions relating to the Aviva Equity Release Conveyancing Panel from members of the public

I need to swap lawyers as my lawyer is not on the Aviva Equity Release panel of conveyancing solicitors. Is it practical to instruct different lawyers?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
My solicitor has informed me that he requires identification documents asserting that this forms part of his obligations as a conveyancer on the Aviva Equity Release Conveyancing panel. Can this be correct?
Due to Money Laundering Regulations your conveyancing lawyer is duty bound to confirm positively your identification when entering into a business relationship with you. It is a criminal offense if your lawyer not do this. If you do not provide ID early in the transaction the solicitor must refuse to act for you. It’s unlikely a lawyer will turn you away if you come to the first meeting without relevant ID but you will have to produce it at some point so you might as well bring it with you to the initial meeting so the lawyer can tick the ID verification box and start sorting out the conveyancing straight away. If you are getting a mortgage with Aviva Equity Release your lawyer also has to check ID documents to satisfy Aviva Equity Release
Is it necessary during the course of the conveyancing process to have a meeting at the offices of the Aviva Equity Release conveyancing panel solicitor to execute the mortgage deed? If so, I will instruct a firm who offer conveyancing in Newcastle so that I can pop in to their offices when needed.
Most conveyancing panel lawyers for Aviva Equity Release undertake all of the work via the post, internet or over the phone. This means that they can undertake your Conveyancing Transaction no matter where you live in England or Wales. However you should check if you can still book an appointment to go into appointed conveyancing lawyer if you prefer.
We're in Birmingham, FTBs buying with a mortgage (lender is Aviva Equity Release , but our lawyer is on the Aviva Equity Release conveyancing panel). How long should the conveyancing process take?
The fact that your lawyer is on the Aviva Equity Release conveyancing panel is a help. It would almost certainly delay matters if they were not. However, no conveyancer should guarantee a time-frame for your conveyancing due to third parties outside of our control such as delays caused by lenders,conveyancing search providers or by the other side’s solicitors. The time taken is often determined by the number of parties in a chain
When it comes to mortgage companies such as Aviva Equity Release do solicitors have to be pay a fee to be on the list of approved solicitors?
We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
My wife and I have arranged a further advance on our mortgage from Aviva Equity Release as we wish to carry out alterations or improvements our home. Do we need to appoint a solicitor on the Aviva Equity Release conveyancing panel to deal with the legals?
Aviva Equity Release would not normally instruct a member of their approved list of lawyers to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Aviva Equity Release panel
I am buying a property where the roof has a solar panel. Aviva Equity Release have issued a mortgage offer so presumably this is not a concern to them. Why is my solicitor raising questions about the panel?
Given that your lender is Aviva Equity Release your lawyer must to check the Aviva Equity Release conveyancing instructions contained in the Part of CML Handbook for Aviva Equity Release . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to Aviva Equity Release where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. Requirements for Scotland are due in the near future.

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