Aldermore Bank Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Aldermore Bank Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Aldermore Bank Conveyancing Panel?
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Lexsure’s COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. It is supported by PI insurers such as AmTrust. COMPLETIONmonitor is a unique risk mitigation tool.

This software optimises the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with automatic updates on Aldermore Bank’s changes. Even though using this technology is not a prerequisite for Aldermore Bank , demonstrating you can stay up to date with Aldermore Bank’s Handbook requirements is a helpful support to your application to their lender panel and, more importantly, protect your panel standing.

The software generates real-time alerts, automatically produces COLP and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for some firms, leads to reduced PII premiums.

Find a Law Firm approved by Aldermore Bank

Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Aldermore Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Aldermore Bank has made 380 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 7.2 days. In total, 43% of the sections of P2 of the UK Finance Lenders’ Handbook for Aldermore Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,

Common questions asked concerning the Aldermore Bank Solicitor Panel from members of the public

I need to swap lawyers as my lawyer is not on the Aldermore Bank panel of conveyancing solicitors. Is it practical to instruct different lawyers?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
My partner and I are refinancing our maisonette with Aldermore Bank. We have a son 19 who lives with us. The solicitor on the Aldermore Bank conveyancing panel has asked us to disclose anyone over the age of 17 other than ourselves who reside at the property. Our lawyer has now e-mailed a document for our son to sign, giving up any rights in the event that the property is forfeited by the lender. I have two questions (1) Is this form unique to the Aldermore Bank conveyancing panel as he never had to sign this form when we remortgaged 5 years ago (2) In signing this form is our son in any way compromising his right to inherit the property?
First, rest assured that your Aldermore Bank conveyancing panel solicitor is doing the right thing as it is established procedure for any occupier who is aged 17 or over to sign the necessary Consent Form, which is purely to state that any rights he has in the property are postponed and secondary to Aldermore Bank .This is solely used to protect the Aldermore Bank if the property were re-possessed so that in such circumstances, your son would be legally obliged to leave.

It does not impact your son’s right to inherit the apartment. Please note that if your son were to inherit and the mortgage in favour of Aldermore Bank had not been discharged, he would be liable to take over the loan or pay it off, but other than that, there is nothing stopping him from keeping the property in accordance with your will or the rules of intestacy.

I see that you have a search directory listing law firms on the Aldermore Bank conveyancing panel. Do firms pay you a commission if I instruct them for my own conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the Aldermore Bank conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
I was scheduled to complete on my flat two days ago. My solicitor is on the Aldermore Bank solicitors panel but has changed address in the past couple of months and had not informed Aldermore Bank of their new address. Aldermore Bank is now refusing to release my funds as the information from the solicitors isn't correct.
This is as unusual as it is unlucky. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Aldermore Bank branch or your mortgage broker to see if they can help.
Why might a lender such as Aldermore Bank withdraw a mortgage offer?
Banks and Building Societies such as Aldermore Bank can withdraw their mortgage offer although this is unusual. In the unlikely event that Aldermore Bank withdraw their offer they may or may not inform you or the lawyer as to their reasoning. There are many potential reasons but here are 5 examples:
  • Aldermore Bank may amend or withdraw an offer if the Aldermore Bank conveyancing panel solicitor is unable to confirm compliance with any of the conditions of the mortgage offer or if any of the terms of the mortgage offer cannot be satisfied
  • Many mortgage offers have an expiry date. Your lawyer should check this. Aldermore Bank may amend or withdraw an offer before the end of its validation period if an offer extension is requested and following a re-evaluation of the property the value of the security is below a level which is acceptable to them.
  • If the borrower informs Aldermore Bank of a change in the loan amount agreed
  • Following advice from the valuer on their lender panel or If the lender has doubts about the effectiveness of the valuation as a result of subsequent events or information received post valuation but pre completion
  • Where the sale is not at arms length for value to unconnected persons
Can I register a complaint to Aldermore Bank about the lawyers being on the Aldermore Bank conveyancing panel?
Complaining to Aldermore Bank about their conveyancing panel is unlikely to yield much of a response. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

Aldermore Bank have agreed my mortgage in principle, my offer on house has been accepted, now what?
The estate agent will want to know who your solicitors are (make sure these solicitors are on the lenders panel). Call up Aldermore Bank or your broker and complete any relevant paperwork. Aldermore Bank will tell you what documents they want. Aldermore Bank will instruct a valuer. The valuer will get in touch with the estate agent or seller to book an appointment. Once conducted (assuming no problems) it takes about week to get a mortgage offer. Aldermore Bank will issue the offer to you and your lawyer. The transaction will then take it’s course according the nature and complexity of the conveyancing.

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