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Ahli United Bank Conveyancing Lender Panel Compliance Tool

Looking for information about your firm's panel status?

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How can my firm apply to be on the Ahli United Bank Conveyancing Panel?
Check your firm’s panel Status
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How can my firm be reinstated onto the Ahli United Bank Conveyancing Panel?
Check your firm’s panel Status

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. It is supported by professional indemnity insurers. It is a unique risk management tool.

This system optimises the way you can demonstrate to lender panels that you are, and can remain fully compliant with their requirements, with alerts on Ahli United Bank’s changes. While using the software is not a prerequisite for Ahli United Bank , demonstrating you can remain up to date with Ahli United Bank’s Handbook requirements is a helpful support to your application to their lender panel and, just as importantly, protect your panel status.

The software creates real-time alerts, automatically produces regulatory and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by Ahli United Bank

Lenders often change their requirements. The UK Finance Lenders’ Handbook requirements from Ahli United Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Ahli United Bank has made 20 revisions or additions to sections of their version of the UK Finance Handbook.
That equates to a section change every 136.5 days. In total, 10% of the sections of P2 of the UK Finance Lenders’ Handbook for Ahli United Bank have been changed since 15/12/2008.

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FAQs : The Ahli United Bank Conveyancing Panel from members of the public

For what reasons would a firm of solicitors be removed from the Ahli United Bank approved conveyancing panel?
According to a recent survey report by the solicitors regulator three quarters of solicitor practices had been removed from a lender panel. The top reasons in order are :
  1. Low volume of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction
  4. regulatory contact by SRA
  5. accidental removal. We are not aware of the specific or common criteria for removal by Ahli United Bank
I am due to move into my new home next Tuesday. I have now been asked to send a copy of my building insurance schedule by my solicitor as he says that he has to check this in has capacity as lawyer for Ahli United Bank. What does the insurance need to cover?
All property lawyers on the Ahli United Bank conveyancing panel would need to check that the following risks are covered fire; lightning; aircraft; explosion; earthquake; storm; flood; escape of water or oil; riot; malicious damage; theft or attempted theft; falling trees and branches and aerials; subsidence; heave;landslip;collision;accidental damage to underground services;professional fees, demolition and site clearance costs; and public liability to anyone else. There are some other issues such as the level of excess that are set out in Ahli United Bank’s Part 2 requirements of the CML Handbook (last updated on Ahli United Bank). Being on the Ahli United Bank conveyancing panel your lawyer is expect to follow these requirements.
Do I need to have a meeting at the offices of the Ahli United Bank conveyancing panel solicitor to execute the mortgage deed? If so, I will choose one who does conveyancing in Liverpool so that I can pop in to their offices if required.
Whereas this was necessary 15 years ago, most lenders no longer require their conveyancing panel solicitor to witness the borrowers signature. You will still be obliged to provide ID Documents and there are still distinct advantages to using a local solicitor, in your case a conveyancing solicitor in Liverpool .
I would like to get my ex-wife taken off the mortgage deeds. Can Ahli United Bank really tell me which solicitor I can or can not instruct?
You can use any solicitor you like but Ahli United Bank then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Ahli United Bank solicitors panel
I had instructed online solicitors located in Bristol who are on the Ahli United Bank solicitor panel. They are now charging me a separate fee of £135 for dealing with the Ahli United Bank mortgage. Is this an additional conveyancing fee specified by Ahli United Bank?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Ahli United Bank but by your lawyers. Some firms on the Ahli United Bank will charge an ‘acting for lender’ fee but plenty of firms include it on their overall fee.
The for formalities of my purchase has taken place with a loan from Ahli United Bank. Conveyancing was satisfactory but I feel I should register my dissatisfaction about Ahli United Bank. Who do I contact should I wish to lodge a complaint?
All lenders have complaints procedures. Your first port of call should be one of the Ahli United Bank branches or the Customer Services Department at Ahli United Bank head office. We understand that complaints to Ahli United Bank are resolved very quickly. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR with full details of your complaint.
I am selling my flat. I had a double glazing fitted in month 8 but did not receive a FENSA certificate or Building Regulation Certificate. My buyer's lender, Ahli United Bank are being pedantic. The solicitor who is on the Ahli United Bank conveyancing panel is saying indemnity insurance will be fine but Ahli United Bank are requiring a building regulation certificate. Why do Ahli United Bank have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Ahli United Bank have referred the matter to their valuer. The reason why Ahli United Bank may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.

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