Paragon Mortgages Ltd Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and professional indemnity insures. COMPLETIONmonitor is a unique risk management tool.

This system optimises the way you can demonstrate to lender panels that you are, and can remain fully compliant with their requirements, with automatic updates on Paragon Mortgages Ltd’s changes. Notwithstanding that utilising this technology is not a condition for acceptance on the Paragon Mortgages Ltd panel, demonstrating you can stay up to date with Paragon Mortgages Ltd’s Handbook requirements is an excellent support to your panel application and, more importantly, protect your panel standing.

COMPLETIONmonitor generates real-time alerts, automatically produces COLP and CQS reports, and will enhance your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, results in reduced PII premiums.

Find a Law Firm approved by Paragon Mortgages Ltd

Mortgage companies often change their requirements. The UK Finance Lenders’ Handbook requirements from Paragon Mortgages Ltd are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Paragon Mortgages Ltd has made 164 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 16.6 days. In total, 45% of the sections of P2 of the UK Finance Lenders’ Handbook for Paragon Mortgages Ltd have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Paragon Mortgages Conveyancing Panel : Questions and Answers from members of the public

I need to swap lawyers as my lawyer is not on the Paragon Mortgages panel of conveyancing solicitors. Is it practical to instruct different lawyers?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
Our lawyer has discovered a problem with the lease for the flat we are purchasing. The other side have suggested title insurance as a solution. We are content with insurance and will pay for it. Our lawyer says that as he is on the Paragon Mortgages conveyancing panel he must check that the lender is happy with this solution. Are we the client or is Paragon Mortgages?
The short answer to your last question is that, notwithstanding the potential for a conflict of interest, you and Paragon Mortgages are the client. A precondition to being on the Paragon Mortgages approved panel is to comply with the CML Handbook requirements (last updated for this lender on Paragon Mortgages). The CML Handbook conditions require your lawyer to disclose issues such as defects will the lease so that Paragon Mortgages can be afforded the opportunity to check with their valuer as to the extent that the value of the property is affected . Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
I see that you have a search directory listing solicitors on the Paragon Mortgages conveyancing panel. Do firms pay you a commission if I instruct them for my own conveyancing?
We are a listing service only for law firms wishing to communicate if they are on the Paragon Mortgages conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
My grandfather passed away six months ago and as sole heir and executor was left the property. The house had a small mortgage remaining of approximately £4500. I want to transfer the title deeds into my name whilst I re-mortgage to Paragon Mortgages , pay off the mortgage etc. Is this allowed?
If you intend to re-mortgage then Paragon Mortgages will insist on your using a conveyancer on the Paragon Mortgages conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your Paragon Mortgages conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the Paragon Mortgages mortgage is registered as a charge at the Land Registry.
Is it the case that all conveyancing solicitors on the Paragon Mortgages conveyancing panel work on a no sale no fee basis?
There is generally no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their package
Completion of my remortgage has taken place with a loan from Paragon Mortgages. Conveyancing was of an acceptable standard but I feel I should register my dissatisfaction about Paragon Mortgages. How does one go about formally complaining?
Almost all banks and building societies have complaints procedures. Your first port of call should be one of the Paragon Mortgages branches or the Customer Services Department at Paragon Mortgages head office. Ordinarily complaints to Paragon Mortgages are resolved very quickly. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service with full details of your complaint.
At last I have had an offer on an apartment accepted, the seller does however have a dependent purchase. The vendors have offered on somewhere, but not been accepted yet, and have viewings of other properties in the pipeline. My conveyancing solicitor has been instructed. What should be my next step? When should I get the mortgage app going with Paragon Mortgages?
It is usual to have concerns where there is a chain as you are unlikely to want to be too out of pocket too early (mortgage application is approx £1k, then survey/valuation, conveyancing search costs, etc). First you should check that your solicitor is on the Paragon Mortgages conveyancing panel. As to the next stages this very much depends on the circumstances of your case, desire for this property and on the state of the market. In a hot mortgage some buyers would pally for the mortgage with Paragon Mortgages and pay for the valuation and only if it comes back ok would they pay their solicitor to press on with searches.