Tesco Bank Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for property lawyers. Supported by the CML and PI insurers. It is a unique risk management tool.

This system is the only way you can prove to lender panels that you are, and can remain fully compliant with their instructions, with notifications given on Tesco Bank’s changes. While using the software is not a prerequisite for Tesco Bank , demonstrating you can remain up to date with Tesco Bank’s Handbook requirements is an excellent support to your application to their lender panel and, more importantly, protect your firm’s panel status.

The system creates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. In addition it is simply to use, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Tesco Bank

Mortgage companies frequently vary their requirements. The UK Finance Lenders’ Handbook requirements from Tesco Bank are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2008, Tesco Bank has made 219 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 12.5 days. In total, 26% of the sections of P2 of the UK Finance Lenders’ Handbook for Tesco Bank have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Recent Changes Include

# Date Assoc. Changes Related To
6.7.1 25/03/2019 CML
14.2.1 05/12/2017 CML
6.4.4 12/10/2017 CML
6.7.4 31/03/2016 CML
1.11b 01/02/2016 CML
16.3.2 01/02/2016 CML
16.3.4 01/02/2016 CML
17.1.1 01/02/2016 CML
10.9 16/06/2015 CML
3.2.3 16/06/2015 CML

Last update 03/04/2020

Frequently asked questions relating to the Tesco Bank Conveyancing Panel from members of the public

I was advised recently by my estate agent that my the law firm I have appointed is not on the Tesco Bank Solicitor panel. How can I be certain that this is indeed the case?
The first thing you need to do is to contact your lawyer directly. You lawyer should advise you of the situation. If they are not on the panel they may recommend you to a firm that is on the conveyancing panel for Tesco Bank.
We are getting closer to an exchange and my mum and dad having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender Tesco Bank. Apparently, being on the Tesco Bank conveyancing panel and acting on their behalf he must inform Tesco Bank if the balance of the mortgage advance is not just from me. I informed the bank about my parent’s contribution when I applied for the home loan so is it really necessary for this now to be an issue?
Your lawyer is obliged to check with Tesco Bank to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Tesco Bank if you agree, failing which, your lawyer must cease to continue acting.
Do lenders provide you with an approved list of solicitors? How do you know who is on the Tesco Bank conveyancing panel?
The firms themselves provide us confirmation that they are on the Tesco Bank conveyancing panel as opposed to being supplied with a list from Tesco Bank directly.
Can you clarify what the consequences are if my solicitor is expelled from the Tesco Bank Conveyancing panel before the completion date?
First, this is a very rare occurrence. In most cases even where a law firm is removed off of a panel the lender would allow the completion to go ahead as the lender would appreciate the difficulties that they would place you in if you have ti instruct a new solicitor days before completion. In a worst case scenario where the lender insists that you instruct a new firm then it is possible for a very good lawyer to expedite the conveyancing albeit that you may pay a significant premium for this. The analogous situation is where a buyer instructs a lawyer, exchanges contracts and the law firm is shut down by the regulator such as the SRA. Again, in this situation you can find lawyers who can troubleshoot their way to bring the conveyancing to a satisfactory conclusion - albeit for a fee.
Do the majority of lenders operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Tesco Bank conveyancing panel requirements are different to Tesco Bank’s conveyancing panel requirements.
Can I register a complaint to Tesco Bank about the lawyers being on the Tesco Bank conveyancing panel?
Complaining to Tesco Bank about their conveyancing panel is unlikely to yield much of a response. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

After shopping around on the internet I have found a solicitor having made sure that they are on the Tesco Bank conveyancing panel. Does my lawyer arrange the survey of the property? Or Having digested plenty of house buying,I note that it is considered advisable to get your house surveyed prior to buying it. When I asked my solicitor - who is on the Tesco Bank conveyancing panel - on this she said they don't do this and I need to contract an independent surveyor. is that correct?
Tesco Bank will need an independent valuation of the property. Your lawyer will not arrange this. Usually Tesco Bank will appoint their own surveyor to do this, and you will have to pay for it. Remember that this is a valuation for mortgage purposes and not a survey. You may wish to consider appointing your own surveyor to carry out a survey or prepare a home buyers report on the property. It is up to you to satisfy yourself that the property is structurally sound before you buy it. If the survey or report reveals that building work is needed, you should tell your solicitor. You may wish to renegotiate with the seller. or Your lawyer will not organise the survey but they may be able to put you in touch with a local one that they recommend. RICS offers a find a surveyor service (just google it) where you can search for a qualified surveyor by postcode. As you are getting a mortgage with Tesco Bank you could contact your them to see if they have a list of approved surveyors.