LiveMore Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and professional indemnity insures. COMPLETIONmonitor is a unique risk mitigation tool.

This software optimises the way you can demonstrate to lender panels that you are, and can stay fully compliant with their instructions, with automatic updates on LiveMore’s changes. Even though using COMPLETIONmonitor is not a prerequisite for LiveMore , demonstrating you can remain up to date with LiveMore’s Handbook requirements is an excellent support to your panel application and, just as importantly, protect your panel status.

COMPLETIONmonitor generates real-time alerts, automatically produces COLP and CQS reports, and will improve your firm's efficiency. In addition it is simply to use, cost-effective and, for some firms, leads to reduced PII premiums.

Find a Law Firm approved by LiveMore

Mortgage companies frequently change their requirements. The UK Finance Lenders’ Handbook requirements from LiveMore are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, LiveMore has made 24 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 113.8 days. In total, 10% of the sections of P2 of the UK Finance Lenders’ Handbook for LiveMore have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Examples of recent questions relating to the LiveMore Conveyancing Panel from members of the public

The solicitor my husband and I wanted to use for conveyancing on a remortgage said she would charge more if my lender is because of their difficult processes! Will I regret using LiveMore? Is LiveMore conveyancing so much more difficult?
LiveMore conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the LiveMore conveyancing panel. If they are not, this does add further risk of delay as LiveMore will appoint their own solicitors to look after their interest.
Can you clarify something for me?. My lawyer is not to blame but, my purchase conveyancing has been going on for months. The Local Authority Search from LiveMore was date stamped random date and we have agreed a date for me to move into the property on 6 months + 3. My solicitor says that as she is on the LiveMore conveyancing panel she needs to reorder the searches as they are no longer valid.
One of the many conditions to being on the LiveMore approved panel is to comply with the CML Handbook Part 2 obligations (last updated for this lender on LiveMore)which specifies that a local authority search be not more than 6 months old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to LiveMore.
What tools are available to find a local solicitor on the LiveMore conveyancing panel? I have a car and am prepared to travel up to 25 miles to meet the solicitor.
You can use the find a conveyancing panel search on this page. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the LiveMore solicitor panel.
My uncle passed away last year and as sole heir and executor was left the property. The house had a relatively small loan left on it of around £8000. I want to transfer the title deeds into my name whilst I re-mortgage to LiveMore , pay off the mortgage etc. Is this allowed?
If you intend to re-mortgage then LiveMore will insist on your using a conveyancer on the LiveMore conveyancing panel. Here is link to the Land Registry online guidance around what to do when a property owner dies. This will help you to understand the registration process behind changing the details re the registered title. in your case it would appear that you are effectively purchasing the property from the estate. Your LiveMore conveyancing panel solicitor pays the new mortgage money into the estate, the estate pays off the old mortgage, the charge is released and you become the owner and the LiveMore mortgage is registered as a charge at the Land Registry.
My wife and I have arranged a further advance on our mortgage from LiveMore as we wish to carry out a loft conversion to our home. Do we need to appoint a solicitor on the LiveMore conveyancing panel to deal with the paperwork?
LiveMore do not ordinarily instruct a member of their approved list of lawyers to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the LiveMore panel
Can I register a complaint to LiveMore about the lawyers being on the LiveMore conveyancing panel?
Complaining to LiveMore about their conveyancing panel is unlikely to yield much of a response. All solicitors and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

I can not work out if my mortgage offer requires a lease extension . I have called LiveMore on various occasions and was told they are content with the situation and they would lend. My solicitor - who is on the LiveMore conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. I simply dont know who is right
Your lawyer has to follow the CML Handbook Part 2 requirements for LiveMore. Unless your lawyer obtains specific confirmation in writing that LiveMore will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask LiveMore to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.