ITL Mortgages Conveyancing Lender Panel Compliance Tool

Lexsure’s COMPLETIONmonitor is web-based pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and professional indemnity insures. It is a unique risk mitigation tool.

This system optimises the way you can prove to lender panels that you are, and can remain fully compliant with their requirements, with automatic updates on ITL Mortgages’s changes. Even though utilising the software is not a condition for acceptance on the ITL Mortgages panel, demonstrating you can remain up to date with ITL Mortgages’s Handbook requirements is a helpful support to your panel application and, more importantly, protect your firm’s panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces compliance and CQS reports, and will increase your firm's efficiency. It is also simply to use, cost-effective and, for many firms, leads to a PII saving.

Find a Law Firm approved by ITL Mortgages

Lenders often change their requirements. The UK Finance Lenders’ Handbook requirements from ITL Mortgages are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, ITL Mortgages has made 264 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 10.3 days. In total, 51% of the sections of P2 of the UK Finance Lenders’ Handbook for ITL Mortgages have been changed since 15/12/2008.

To find out more about lender panel compliance,

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Examples of recent questions relating to the ITL Mortgages Conveyancing Panel from members of the public

My fiance and I are hoping to buy a 3 bedroom apartment in Hackney with a mortgage from ITL Mortgages. We would like to retain our lawyer but ITL Mortgages says he's not on their "panel". We have to appoint one of the ITL Mortgages panel firms or keep our solicitor and pay for one of their panel ones to represent them. We feel as though this is unjust; Can we not simply insist that ITL Mortgages use our lawyer?
No, not really. The mortgage offered to you is subject to its terms and conditions, one of which will be that lawyers will on the ITL Mortgages conveyancing panel. Until recently, most lenders had large numbers of law firms on their panels: a borrower could choose one for themselves, as long as it was on the lender's panel. The lender would then simply instruct the borrower's lawyers to act for the lender, too. You can use your lender's panel lawyers or you could borrow from another lender which does not restrict your choice. A further alternative is for your solicitors to apply to be on the conveyancing panel for ITL Mortgages
Our conveyancer has discovered a legal deficiency with the lease for the property we are buying. The other side have suggested defective title insurance as a solution. We are content with insurance and will pay for it. Our solicitor has advised that as he is on the ITL Mortgages conveyancing panel he must check that the lender is happy with this solution. Who is the client here, us or ITL Mortgages?
The short answer to your last question is that, notwithstanding the potential for a conflict of interest, you and ITL Mortgages are the client. A precondition to being on the ITL Mortgages approved panel is to comply with the CML Handbook requirements (last updated for this lender on ITL Mortgages). The CML Handbook conditions require your lawyer to disclose issues such as defects will the lease so that ITL Mortgages can be afforded the opportunity to check with their valuer as to the extent that the value of the property is affected . Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
Do all the firms listed on your directory have online case tracking as I was under the impression that this was a precondition of being on the ITL Mortgages solicitor panel?
The Council of Mortgage Lenders or BSA do not require online case tracking. Some law firms operate such technology and some don't.
The lawyers that I recently instructed on my house acquisition in London has suddenly shut down. I only went with them because I needed a firm on the ITL Mortgages conveyancing panel and my family lawyer was not. I gave my credit card details for them to take £175 for searches. What should be my next steps?
If you have an estate agent involved then inform them straight away so that they can let the sellers know that there may be a slight delay due to reasons beyond your control. Hopefully they will be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You should appoint new lawyers that are on the ITL Mortgages conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new lawyers may be able to assist
How can we tell if a solicitor on the ITL Mortgages panel is any good?
seeking recommendations is a sensible start. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always recommend that you speak with the lawyer handling your conveyancing
We have agreed to purchase a house.One unusual aspect is that the roof has a solar panel. Solicitors conducting should look into this right? Will my lender ITL Mortgages be concerned
As you are obtaining a mortgage with ITL Mortgages your lawyer must to check the ITL Mortgages conveyancing instructions contained in the Part of CML Handbook for ITL Mortgages . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to ITL Mortgages where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. The CML are developing guidance for Northern Ireland and Scotland.
I was thinking of purchasing my friend’s property. Assuming we can agree a figure, what’s the best way to move forward? I hope to get a mortgage with ITL Mortgages. Is it possible to avoid using solicitors to save us both money? My father said that years ago it was possible to take the documents into the local Land Registry office and they did the rest
If you are getting a mortgage with ITL Mortgages involved you will need to appoint a solicitor on the ITL Mortgages conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to ITL Mortgages. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the ITL Mortgages conveyancing panel.