Hanley Economic Building Society Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the CML and professional indemnity insures. COMPLETIONmonitor is a unique risk management tool.

This system facilitates the way you can prove to lender panels that you are, and can stay fully compliant with their instructions, with alerts on Hanley Economic Building Society’s changes. Notwithstanding that using this technology is not a prerequisite for Hanley Economic Building Society , demonstrating you can stay up to date with Hanley Economic Building Society’s Handbook requirements is an excellent support to your application to their lender panel and, just as importantly, safeguard your firm’s panel standing.

COMPLETIONmonitor creates real-time alerts, automatically produces compliance and CQS reports, and will enhance your firm's efficiency. It is also user friendly, cost-effective and, for many firms, results in reduced PII premiums.

Find a Law Firm approved by Hanley Economic Building Society

Mortgage companies frequently vary their requirements. The BSA instructions from Hanley Economic Building Society are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, frequently:

A Timeline of Policy Changes


Since 2010, Hanley Economic Building Society has made 51 revisions or additions to sections of their version of the BSA Requirements.
That equates to a section change every 53.5 days. In total, 18% of the sections of the BSA Requirements for Hanley Economic Building Society have been changed since 26/1/2010.

To find out more about lender panel compliance,

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Hanley Economic Building Society Solicitor Panel Sample Enquires to our Call Center from members of the public

The conveyancer my fiance and I had intended to instruct on a purchase said he would charge more if my lender is due to their difficult processes! Will I regret using Hanley Economic Building Society? Is Hanley Economic Building Society conveyancing so much more difficult?
Hanley Economic Building Society conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the Hanley Economic Building Society conveyancing panel. If they are not, this does add further risk of delay as Hanley Economic Building Society will appoint their own solicitors to look after their interest.
I am buying a newly constructed apartment and my solicitor is telling me that she has to reveal incentives from the builder as her practice is on the Hanley Economic Building Society conveyancing panel. I am on a tight deadline to exchange contracts and my preference is not to delay deal. Can I insist on an exchange regardless of what my lawyer says about being on the Hanley Economic Building Society panel?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Hanley Economic Building Society approved panel is to comply with the CML Handbook requirements (last updated for this lender on Hanley Economic Building Society). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
What tools are available to find a local solicitor on the Hanley Economic Building Society conveyancing panel? I have a car and am prepared to travel up to 20 kilometers to meet the conveyancer.
Feel free to make use of the find a conveyancing panel tool on this website. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Hanley Economic Building Society solicitor panel.
I am attempting to get my former partner removed the mortgage deeds. Can Hanley Economic Building Society really insist on which solicitor I can or can not instruct?
You can use any solicitor you like but Hanley Economic Building Society then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Hanley Economic Building Society solicitors panel
Do the majority of lenders operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Hanley Economic Building Society conveyancing panel requirements are different to Hanley Economic Building Society’s conveyancing panel criteria.
On the whole I have been dissatisfied with the level or service received from my lawyer. Is there a Hanley Economic Building Society conveyancing panel complaints department or do I complain directly to the law firm?
Complaining to Hanley Economic Building Society about their conveyancing panel is unlikely to yield much of a response. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

After shopping around on the internet I have found a solicitor having made sure that they are on the Hanley Economic Building Society conveyancing panel. Does my lawyer arrange the survey of the property? Or Having read lots of mortgage guides,I note that they all recommend that you should get your house surveyed prior to buying it. When I asked my solicitor - who is on the Hanley Economic Building Society conveyancing panel - on this she said they don't do this and I need to contract an independent surveyor. is that correct?
Hanley Economic Building Society will need an independent valuation of the property. Your lawyer will not arrange this. Usually Hanley Economic Building Society will appoint their own surveyor to do this, and you will have to pay for it. Remember that this is a valuation for mortgage purposes and not a survey. You may wish to consider appointing your own surveyor to carry out a survey or prepare a home buyers report on the property. It is up to you to satisfy yourself that the property is structurally sound before you buy it. If the survey or report reveals that building work is needed, you should tell your solicitor. You may wish to renegotiate with the seller. or Your lawyer will not organise the survey but they may be able to put you in touch with a local one that they recommend. RICS offers a find a surveyor service (just google it) where you can search for a qualified surveyor by postcode. As you are getting a mortgage with Hanley Economic Building Society you could contact your them to see if they have a list of approved surveyors.