Godiva Mortgages Conveyancing Lender Panel Compliance Tool

COMPLETIONmonitor is an online pre- and post-completion checklist for residential conveyancing lawyers. Supported by the Council of Mortgage Lenders and professional indemnity insures. COMPLETIONmonitor is a unique risk management tool.

This system facilitates the way you can demonstrate to lender panels that you are, and can stay fully compliant with their requirements, with automatic updates on Godiva Mortgages’s changes. While utilising this technology is not a condition for being on the Godiva Mortgages panel, demonstrating you can stay up to date with Godiva Mortgages’s Handbook requirements is a helpful support to your panel application and, just as importantly, safeguard your panel standing.

The software creates real-time alerts, automatically produces regulatory and CQS reports, and will increase your firm's efficiency. It is also user friendly, cost-effective and, for some firms, leads to a PII saving.

Find a Law Firm approved by Godiva Mortgages

Lenders often change their requirements. The UK Finance Lenders’ Handbook requirements from Godiva Mortgages are not guidelines, they are instructions from a client. As with many clients, instructions can change - and they do change, over time:

A Timeline of Policy Changes


Since 2008, Godiva Mortgages has made 300 revisions or additions to sections of their version of the CML Handbook.
That equates to a section change every 9.1 days. In total, 59% of the sections of P2 of the UK Finance Lenders’ Handbook for Godiva Mortgages have been changed since 15/12/2008.

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Recent Changes Include

# Date Assoc. Changes Related To
5.15.2a 27/09/2019 CML
6.7.1 27/09/2019 CML
6.7.1 09/09/2019 CML
16.4.2 11/04/2019 CML
17.1.1 10/04/2019 CML
3.1.3 16/01/2019 CML
6.7.1 18/05/2018 CML
6.7.1 23/03/2018 CML
6.4.4 05/07/2017 CML
6.7.1 21/06/2017 CML

Last update 09/11/2019

Frequently asked questions relating to the Godiva Mortgages Conveyancing Panel from members of the public

Am I correct in assuming that the fact that my conveyancer is not identified on the Godiva Mortgages Conveyancing panel that there is a problem with the standard of her work?
That would more than likely be a wrong assumption to make. There are all sorts of perfectly reasonable explanations. A recent report by the solicitors regulator indicated 76% of law firms surveyed had been removed from at least one lender panel. The most common reasons for removal are: (1) lack of transactions (2) the lawyer is a sole practitioner (3) as part of the HSBC panel reduction (4) regulatory contact by SRA (5) accidental removal. If you are concerned you should simply call the firm and ask them why they are no longer on the approved list for Godiva Mortgages.
I do hope you can help me. My conveyancer is informing me me that she is duty-bound to order a Local Authority search because the firm are on the Godiva Mortgages conveyancing panel. The searches cost a lot of money. Can this be avoided?
Unfortunately both you and your lawyer have little choice here. Given that you are taking out a loan with Godiva Mortgages your lawyer has to comply with their conditions as set out in their version of the CML Conveyancing Handbook. Your lawyer would have previously signed the Terms and Conditions of Godiva Mortgages’s conveyancing panel appointment which obliges them to follow the CML Handbook requirements last updated Godiva Mortgages. even if you were a cash buyer you would be ill advised not to carry out a local authority search.
Do all the licensed conveyancers and solicitor practices listed on your directory have online case tracking as I understood that this was a condition of being on the Godiva Mortgages conveyancing panel?
No. There is no CML Part 2 or Building Society Association requirement relating to online case tracking. Some law firms operate such technology and some don't.
I am selling my house. Does my solicitor have to be on the Godiva Mortgages conveyancing panel in order to deal with paying off my mortgage?
Ordinarily, even if your lawyer is not on the Godiva Mortgages conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
I have today made my last payment due on mortgage with Godiva Mortgages. I assume I don't need a solicitor on the Godiva Mortgages panel to remove the mortgage at the Land Registry. Am I right?
If you have finished paying off your Godiva Mortgages mortgage they may send you evidence showing that you have paid it off. Alternatively they may notify the Land Registry directly. The Land Registry need to see this evidence before they will remove the Godiva Mortgages mortgage from the register. Godiva Mortgages,and any evidence they send you, will determine the action you need to take. In cases where no conveyancer is acting for you and you have paid off your mortgage: but are not moving to another property where the Godiva Mortgages has sent the Land Registry the discharge electronically, and the Godiva Mortgages has instructed the Land Registry to do so The Land Registry will send you a letter confirming that your Godiva Mortgages mortgage has been paid off.
I recently had an offer accepted on a house. My financial adviser suggested a solicitor I paid an upfront payment of 150. Soon after the conveyancers contacted me to say that they were not on the Godiva Mortgages conveyancing panel. Am I right in thinking that I should be due a refund?
You should be able to recover this from the law firm if they were not on the Godiva Mortgages panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.
Godiva Mortgages have agreed my mortgage in principle, my offer on house has been accepted, now what?
The estate agent will want to know who your solicitors are (make sure these solicitors are on the lenders panel). Call up Godiva Mortgages or your broker and complete any relevant paperwork. Godiva Mortgages will tell you what documents they want. Godiva Mortgages will instruct a valuer. The valuer will get in touch with the estate agent or seller to book an appointment. Once conducted (assuming no problems) it takes about week to get a mortgage offer. Godiva Mortgages will issue the offer to you and your lawyer. The transaction will then take it’s course according the nature and complexity of the conveyancing.